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Hotel Albatros Zermatt

4.0 star property

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Photo gallery for Hotel Albatros Zermatt

Mountain view
Interior
Front of property
Suite | View from room
Turkish bath/hammam

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Bar
  • Laundry room
  • Room service

Explore the area

View in a map
Steinmattstrasse 93, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪1 min walk‬
  • Place, Zermatt-Furi Gondola
    ‪8 min walk‬
  • Airport, Sion (SIR)

Room options

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, free cots/infant beds

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Economy Double Room, Balcony

Hypo-allergenic bedding, minibar, in-room safe, free cots/infant beds

Economy Double Room, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, in-room safe, free cots/infant beds

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, free cots/infant beds

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite

Suite | Hypo-allergenic bedding, minibar, in-room safe, free cots/infant beds

Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room, Mountain View (Matterhorn)

Superior Double Room, Mountain View (Matterhorn) | Hypo-allergenic bedding, minibar, in-room safe, free cots/infant beds

Superior Double Room, Mountain View (Matterhorn)

10.0 out of 10
Exceptional
(8 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room, Mountain View (Matterhorn)

Hypo-allergenic bedding, minibar, in-room safe, free cots/infant beds

Deluxe Double Room, Mountain View (Matterhorn)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

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  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi
4.5 out of 5, Wonderful, 336 reviews
The price is €412
includes taxes & fees
27 Jan - 28 Jan
Hotel Ambiance

About this property

Hotel Albatros Zermatt

Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise
A full-service spa, a bar/lounge and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include spa services, concierge services and dry cleaning.
Hotel Albatros Zermatt offers 20 accommodations with DVD players and minibars. Rooms open to balconies. Flat-screen televisions come with cable channels.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.
Our customers tell us that they can't get enough of the helpful staff at Hotel Albatros Zermatt. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. You'll find features such as free WiFi in public areas, plus a full-service spa and a bar.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room, a sauna and a golf driving range
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi
  • Airport and train station pick-up shuttle service available for a fee
Hotel Albatros Zermatt offers its guests a full-service spa and a sauna. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. A round-trip airport shuttle and a train station pick-up service are available for a fee. Spa services, a terrace, and multilingual staff are also featured at Hotel Albatros Zermatt.

This 4-star Zermatt hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.
On-site venue – bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: CHF 30 per person
  • A bar/lounge

Things to do

  • 9-hole adjacent golf course
  • Full-service spa
  • Golf driving range
  • Ice skating
  • Sauna
  • Ski passes
  • Ski storage
  • Sledding
  • Snow sports gear
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • In-room cot
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 80 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 30 per person
  • Rollaway bed fee: CHF 80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Albatros Zermatt offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Albatros Hotel Zermatt
Albatros Zermatt
Hotel Albatros Zermatt
Hotel Albatros Zermatt Hotel
Hotel Albatros Zermatt Zermatt
Hotel Albatros Zermatt Hotel Zermatt

Hotel Albatros Zermatt Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 174 out of 220 reviews
Rating 8 - Good. 39 out of 220 reviews
Rating 6 - Okay. 5 out of 220 reviews
Rating 4 - Poor. 1 out of 220 reviews
Rating 2 - Terrible. 1 out of 220 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular views
Stayed 2 nights in Oct 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive views, hotel staff wonderful, buffet style breakfast had many choices. The hotel is smaller in size but has a cozy, warm atmosphere and it is a beautifully maintained property. The Matterhorn is a mystery. Never the same view twice. Stunning views. Truly a memorable stay.♥️
Stayed 1 night in Jul 2025

2/10 Terrible

eva

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
After the staff picked us up at the train station. She told us we can check in earlier since the room ready. We felt so happy however we found the lock of balcony wasn’t work and tell the staff come and check , she told me will fix but after we come back a few hours in the afternoon we found still not fix and we ask either change same level of room. A while she told me only have a smaller room to downgrade us. I told her if downgrade she should give us the room difference. And she said she will talk to her boss and refund the difference when we check out. On the next day I spoke the with other lady and she told us her boss don’t agree to refund any difference. Then make me very upset. I told her if she don’t refund the difference I will call my credit card company to diisbill the difference. Then she agree to discuss to her boss again. After 1 hour we come back she agree to deduce our pick up cost CHF10x2 plus give us CHF10 cash, but I don’t accept this offer since when I booked the difference per night I’d CHF23-24, which total difference should be CHF 46-48, later on she agree to deduce our pick our cost CHF20 plus give us CHF20 cash then I deal with her, but I still feel unhappy had this issue.and want to share this to others.
Stayed 2 nights in Sep 2025

10/10 Excellent

sid ming

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and beautiful.. Staff super friendly. Beautiful view of the Matterhorn. Love the connected balcony for adult leisure.
Stayed 2 nights in Sep 2025

10/10 Excellent

Oleksandr, WEST SPRINGFIELD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best viev, quite location, friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Catrin was awesome. Picked us up from the train station, checked us in, gave us a tour of the hotel and made a great dinner recommendation.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Sep 2025

6/10 Okay

Marion

Travelled with family
Liked: Staff & service
The room was clean; however, the property definitely needs a good reinnervation
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Stayed 2 nights in Sep 2025

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful check in. Property is spotlessly clean and updated. Great property and would highly reccomend
Stayed 1 night in Sep 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent customer service, fantastic stay!

Wonderful customer service, so clean and comfortable. Stayed here after 10 days on the Haute Route and it was a magical ending to my incredible time in Switzerland. Very appreciative of the last minute soak in the jacuzzi in the evening too! Would highly recommend!
Stayed 1 night in Sep 2025

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of Matterhorn is perfect. Spacious room with one of the most comfortable beds. Excellent hotel in a great location. Breakfast was delicious as well.
Stayed 2 nights in Sep 2025

10/10 Excellent

DeAnne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were amazing especially the spa. The staff could have been a little more accommodating and friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning Matterhorn view

Perfect Matterhorn view. Very comfortable bed, good sized room and bathroom. Very nice balcony seating area. Well thought out blankets on balcony chairs. Would highly recommend, especially for the view!
Stayed 3 nights in Sep 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel!

Our room was beautifully appointed, the staff was so efficient and very helpful with our travel needs. The hotel is further away from town than most but we like the quiet and taking the lovely walk into town was nice and we found many lovely bakeries along the way. We would highly recommend this hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dorothee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our choice. Our suite was great and my oh my the view we had from our bedroom and balcony. The only thing I would say, shuttle should be free for the price of the room and also the balconies should not be shared with several suites. Apart from that loved it.
Stayed 1 night in Aug 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Brenden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great! Breakfast was amazing and location was convenient!
Stayed 2 nights in Aug 2025

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except it was quite hot and a/c or at least a fan would have been nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

leslie

Stayed 2 nights in Jul 2025

10/10 Excellent

Joo Hiuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Angus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Mar 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff.
Stayed 6 nights in Mar 2025

8/10 Good

Saeed, Thousand Oaks

Stayed 1 night in Feb 2025