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Hotel Firefly

4.5 star property

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Photo gallery for Hotel Firefly

Skylight Loft | In-room dining
Chalet Suite | 4 bedrooms, hypo-allergenic bedding, Tempur-Pedic beds, minibar
Indoor pool, open 7:00 AM to 9:00 PM, pool loungers
Exterior
Garden Suite | 4 bedrooms, hypo-allergenic bedding, Tempur-Pedic beds, minibar

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Bar

Explore the area

View in a map
Schluhmattstrasse 55, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt-Furi Gondola
    ‪6 min walk‬
  • Place, Sunnegga Ski Resort
    ‪22 min walk‬
  • Airport, Sion (SIR)

Room options

View all photos for Junior Suite

Junior Suite | 4 bedrooms, hypo-allergenic bedding, Tempur-Pedic beds, minibar

Junior Suite

10.0 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | 4 bedrooms, hypo-allergenic bedding, Tempur-Pedic beds, minibar

Deluxe Suite

10.0 out of 10
Exceptional
(11 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Maxi Suite Deluxe

Maxi Suite Deluxe | 4 bedrooms, hypo-allergenic bedding, Tempur-Pedic beds, minibar

Maxi Suite Deluxe

  • 130 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Chalet Suite

Chalet Suite | 4 bedrooms, hypo-allergenic bedding, Tempur-Pedic beds, minibar

Chalet Suite

  • 150 sq m
  • 4 bedrooms
  • Mountain view
  • Sleeps 8
  • 4 King Beds

View all photos for Maxi Suite Panorama

Maxi Suite Panorama | 4 bedrooms, hypo-allergenic bedding, Tempur-Pedic beds, minibar

Maxi Suite Panorama

10.0 out of 10
Exceptional
(1 review)
  • 130 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Skylight Loft

Skylight Loft | 4 bedrooms, hypo-allergenic bedding, Tempur-Pedic beds, minibar

Skylight Loft

  • 250 sq m
  • 5 bedrooms
  • Mountain view
  • Sleeps 12
  • 6 King Beds

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About this property

Hotel Firefly

Luxury hotel with full-service spa and free breakfast
Along with a full-service spa, this smoke-free hotel has an indoor pool and a health club. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a sauna and Access to hot tub are on-site.
Hotel Firefly offers 16 accommodations with iPod docking stations and DVD players. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature Tempur-Pedic mattresses. Flat-screen televisions come with digital channels, video game consoles and Netflix. Accommodation at this 4.5-star hotel has kitchens with fridges, stovetops, kitchenware and utensils and dishwashers. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include minibars and espresso makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
During your stay at Hotel Firefly, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Free breakfast, free WiFi in public areas and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Firefly offers its guests a full-service spa, an indoor pool, and a health club. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A hot tub, a sauna, and a terrace are also featured at the luxury Hotel Firefly.

This 4.5-star Zermatt hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7 AM to noon.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Free cooked-to-order breakfast available daily 7 AM to noon
  • A bar/lounge

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Full-service spa
  • Games
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Mountain biking
  • Piano
  • Rock climbing
  • Ropes course
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • DVD player
  • In-room cot
  • In-room kitchen
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 1 building
  • 6 floors
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with digital channels
  • IPod dock
  • Netflix
  • Streaming services
  • Video game console
  • Video games

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Hob
  • Kitchen
  • Minibar
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 30.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Firefly Hotel
Firefly Hotel Zermatt
Firefly Zermatt
Hotel Firefly Zermatt
Hotel Firefly Hotel
Hotel Firefly Zermatt
Hotel Firefly Hotel Zermatt