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"👍 The location is good. 👍 Breakfast 👎 Room is smalll for 3 person 👎 Bathroom & shower doors " More

By a verified traveller on Wed 05 Feb 2020

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Economy Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€127* Per night/room 20 May - 21 May

Family Suite

Bed Count 5 Twin Beds Maximum Occupancy 5 Max

Triple Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Standard Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Hotel Helvetia's good location gets good marks from our customers. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Features include free breakfast and free WiFi in public areas, plus a restaurant.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Thai cuisine while dining at Restaurant Helvetia
  • Amenities include a front desk safe, convenience store and a gift shop
  • On-site recreation includes ski equipment rentals
  • Guests speak favourably about the location and the helpful staff
  • Within a 10-minute walk of Zermatt–Sunnegga Funicular and Zermatt-Furi Gondola

Hotel Helvetia ratings based on 48 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Helvetia

Everyone (21) Couples (6) Family (13)
2 out of 5
Small room tiny bathroom Inefficient shower Noisy til 3 am

Posted by , from Yorkshire on 12 Mar 2020

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Comment from Hotel Management

14 Mar 2020 by Martin Schürch, Geschäftsführer

Yes, the Budget room in our 2 star hotel is small with a tiny bathroom but clean, with a great breakfast buffet and in the middle of Zermatt. There are no similar hotel rooms in Zermatt at the same rate. If you like a room on the quieter back of the building, please answer to our information mail.

3 out of 5
👍 The location is good. 👍 Breakfast 👎 Room is smalll for 3 person 👎 Bathroom & shower doors

Posted by on 5 Feb 2020

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5 out of 5

Posted by on 7 Nov 2019

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5 out of 5
Gerne wieder.

Posted by on 7 Apr 2024

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5 out of 5

Posted by on 16 Feb 2024

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4 out of 5
Umgebung der Hotel ist sehr gut, alles zu Fuss erreichbar ( Restaurant, Berge , Seilpark , Geschaffte ).

Posted by on 16 Oct 2023

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4 out of 5
Es war sehr zuvorkommend, dass wir schon um 6 Uhr Frühstück bekamen. Betten sehr bequem.

Posted by on 10 Sep 2023

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4 out of 5
Gute Lage, nachts etwas laut von der Strasse

Posted by on 31 Jan 2023

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3 out of 5
Zimmer war extrem klein. Keine richtige Verdunkelungsmöglichkeit, nur Nachtvorhänge. Dafür gegenüber (2m Distanz) einen die gNze Nacht leuchtenden und ins Zimmer scheinenden Scheinwefer. Es war die hanze Nacht hell im Zimmer.

Posted by , from Uster on 16 Nov 2022

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4 out of 5

Posted by on 11 Nov 2022

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Property Features

Hotel Helvetia helps provide the perfect ski holiday with ski storage, skiing lessons and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. This Zermatt hotel is smoke free.

  • 1 building
  • 14 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Ski equipment storage
  • Ski equipment rentals
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Corner/local shop
  • Gift shop
  • ATM
  • On-site shopping
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Zermatt Station (0.1 km / 0.1 mi)

Room Amenities

Hotel Helvetia offers 14 accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Electric kettle
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Blackout curtains
  • Heating
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily.

Restaurant Helvetia – This restaurant specialises in Thai cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby
  • Ski equipment rentals on site
  • Golf lessons available nearby
  • Ski lessons on site

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 16

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Zermatt is in a car-free zone and can be reached only by train.

Guests will receive key retrieval information. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Hotel Helvetia

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, Eurocard and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Noise-free rooms not guaranteed
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Host will greet you
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property does not follow regional sanitisation guidelines
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Helvetia Zermatt
  • Hotel Helvetia Zermatt
  • Hotel Helvetia Hotel
  • Hotel Helvetia Zermatt
  • Hotel Helvetia Hotel Zermatt

You should know

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.