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Resort La Ginabelle

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Photo gallery for Resort La Ginabelle

Outdoor pool, pool loungers
Couples treatment room(s), sauna, hot tub, Turkish bath/hammam
View from property
Outdoor pool, pool loungers
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Gym
  • Bar

Explore the area

View in a map
Vispastrasse 52, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt–Sunnegga Funicular
    ‪3 min walk‬
  • Place, Zermatt Visitor Center
    ‪5 min walk‬
  • Airport, Sion (SIR)
    ‪101 min drive‬

Room options

View all photos for Comfort Single Room

Comfort Single Room | Premium bedding, down duvets, memory-foam beds, minibar

Comfort Single Room

9.2 out of 10
Wonderful
(5 reviews)
  • River view
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, down duvets, memory-foam beds, minibar

Comfort Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room with Partial Matterhorn View

Standard Double Room with Partial Matterhorn View | Premium bedding, down duvets, memory-foam beds, minibar

Standard Double Room with Partial Matterhorn View

10.0 out of 10
Exceptional
(11 reviews)
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium double room with Matterhorn View

Premium double room with Matterhorn View | Premium bedding, down duvets, memory-foam beds, minibar

Premium double room with Matterhorn View

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Apartment

Comfort Apartment | Premium bedding, down duvets, memory-foam beds, minibar

Comfort Apartment

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 46 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Superior Apartment with Matterhorn View

Superior Apartment with Matterhorn View | Premium bedding, down duvets, memory-foam beds, minibar

Superior Apartment with Matterhorn View

  • Mountain view
  • 48 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Large Single Sofa Beds
  • Free Wi-Fi

View all photos for Premium Apartment with Matterhorn View

Premium Apartment with Matterhorn View | Living area | 43-inch TV with cable channels, heated floors

Premium Apartment with Matterhorn View

  • Mountain view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Double Room

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Resort La Ginabelle

A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Resort La Ginabelle offers 66 accommodations with minibars and a safe. Rooms open to balconies. This individually furnished accommodation has separate sitting areas. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with premium cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.
Our customers tell us that they can't get enough of the helpful staff at Resort La Ginabelle. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Enjoy features like free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Treat yourself to body wraps, body scrubs or massages at the spa
  • Services include free babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Zermatt-Matterhorn Ski Paradise and 3 minutes on foot from Zermatt–Sunnegga Funicular
  • Train station pick-up and train station drop-off shuttle service available for a fee
Resort La Ginabelle offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A fitness centre, spa services, and a terrace are also featured at the luxury Resort La Ginabelle. A train station pick-up service and a train station drop-off service are available for a fee.

This 4.5-star Zermatt hotel is smoke free.

Resort La Ginabelle has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Train station pick-up shuttle (surcharge) from 7:30 AM to 8:00 PM
  • Train station shuttle on request
  • Train station drop-off (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Free babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • No lift

More

  • 3 buildings
  • 5 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heated floor
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Resort La Ginabelle offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Ginabelle
Ginabelle Hotel
Ginabelle Hotel Zermatt
Ginabelle Zermatt
La Ginabelle
Resort La Ginabelle Hotel
Resort La Ginabelle Zermatt
Resort La Ginabelle Hotel Zermatt

Resort La Ginabelle Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 173 out of 223 reviews
Rating 8 - Good. 38 out of 223 reviews
Rating 6 - Okay. 7 out of 223 reviews
Rating 4 - Poor. 4 out of 223 reviews
Rating 2 - Terrible. 1 out of 223 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Neville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel was extremely well presented, breakfast choice excellent.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Julian

Liked: Cleanliness, amenities, property conditions & facilities
Great spacious rooms, nice staff, and located in a great spot within Zermatt
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Resort La Ginabelle was absolutely amazing! Great location, wonderful staff, clean rooms and common areas, and one of the best breakfasts I've ever had included with a stay. They even put out table with great treats in the lounge every day for those who return from skiing. Even the ski room, lockers, and spa area was a perfect 10. I will definitely stay here again if I ever come back to Zermatt.
Stayed 7 nights in Jan 2026
Verified

8/10 Good

LINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff did nice job keeping room and all areas clean
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Amin

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel
Stayed 5 nights in Oct 2022
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid, comfortable well located

Great location, great spa and friendly staff. Excellent variety at the well stocked breakfast buffet.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is hands down one of the best hotels we’ve stayed at. The breakfast buffet is epic and the spa is very well appointed with multiple pools and sauna options. Our room was also impressive with modern and comfortable amenities capped off by a view of the Matterhorn!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Karl

Liked: Amenities
This hotel is top notch in all aspects. Staff is awesome, helpful and friendly. Spa is off the charts wonderful. Location is close to the train station and a short walk to the heart of town. I can’t recommend this hotel enough.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view great location, beautiful room
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Place

Fantastic hotel, pool was very warm & clean
Matterhorn in background
Stayed 3 nights in Dec 2022
Verified

10/10 Excellent

Mamta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great view of the Mattehorn mountain, specially at sun rise. Very friendly staff. Good location. Everything was spot on.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Heinz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great facility with excellent SPA, extreme friendly staff and delicious breakfast / dinner, located 5 minutes from Sunnega station that takes you to the slopes
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The standard of hotel was exceptional. Excellent assortment of options for breakfast. Rooms immaculate and very spacious. Staff were so friendly and helpful nothing was a problem
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent visit in Zermatt

Very friendly staff and they have a free shuttle for train station transport. Also very kid friendly
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

FEI FEI

Liked: Cleanliness, staff & service, property conditions & facilities
very nice room, swimming pools and breakfast. we do enjoy it a lot ; )
Stayed 1 night in May 2023
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would absolutly recommend this property to anyone looking to blown away by an exceptional resort. We went to plenty of bars around Zermatt, and the best creative cocktails to be had are at La Ginabelle.
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Raphael

Liked: Cleanliness, amenities, property conditions & facilities
Super wellness!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, would definitely stay here again. We had a 2 bed 2 bath apartment which was perfect for our family of 4. Close to the lift and shopping and dinning options.
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Pratika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an awesome property. Their staff is also welcoming and helpful. I loved their breakfast as they had many options for vegetarians as well. Highly recommend this property if you are visiting Zermatt.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent!! Close walk from the train station with complementary transfer available. Modern clean, excellent food, great service. The spa and pool were wonderful. Highly recommend!
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Nayeli Lizbeth García

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s amazing. The breakfast it’s super good!!! The pool is awesome! I really recommend this hotel!
Stayed 2 nights in May 2022
Verified

10/10 Excellent

nikolai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families - even don’t think about any other place. Amazing spa amenities and kids room. All people are friendly and the atmosphere is very positive.
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Most amazing property with great food and spa/pool. Perfect for adults and families. This is our 3rd time h we look at other properties but we always come back! Beat staff and great environment. Recommend 5 stars!
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort super friendly staff. We stayed there for a ski holiday. 5 minute walk to the Sunnegga funicular and right across the street from the blue shuttle to get to the other lifts. The breakfast was great and our family enjoyed the Spa facilities after our days of skiing. Highly recommend this hotel.
Stayed 4 nights in Dec 2023