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Zhangjiajie Country Garden Phoenix Suites Hotel

4.0 star property

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Photo gallery for Zhangjiajie Country Garden Phoenix Suites Hotel

Lobby
Exterior
Restaurant
Restaurant
Deluxe Twin Room, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Breakfast available

Explore the area

View in a map
Banping Village, Shadi Xiang, Yonding District, Zhangjiajie, Hunan
  • Place, Wǔlíngyuán
  • Place, Wulingyuan Scenic Area
    ‪12 min drive‬
  • Place, Tianmen Mountain Cable Car
    ‪21 min drive‬
  • Airport, Zhangjiajie (DYG)
    ‪23 min drive‬

Room options

View all photos for Deluxe Triple Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Triple Room

  • Sleeps 3

View all photos for Oxygen-Enriched Double Bed Suite

1 bedroom, premium bedding, in-room safe, desk

Oxygen-Enriched Double Bed Suite

  • Sleeps 2

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin Room, Non Smoking

  • 50 sq m
  • Hill view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Double Room, Non Smoking

  • 50 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room, Multiple Beds

1 bedroom, premium bedding, in-room safe, desk

Family Triple Room, Multiple Beds

  • 55 sq m
  • Hill view
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Oxygen-Enriched Twin Suite

1 bedroom, premium bedding, in-room safe, desk

Oxygen-Enriched Twin Suite

  • Sleeps 4

View all photos for Family Suite

1 bedroom, premium bedding, in-room safe, desk

Family Suite

  • Sleeps 4

View all photos for Executive Suite, 1 Queen Bed

Executive Suite, 1 Queen Bed | 1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 Queen Bed

  • 80 sq m
  • 1 bedroom
  • Hill view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms | 1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 2 Bedrooms

  • 80 sq m
  • 2 bedrooms
  • Hill view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds | 1 bedroom, premium bedding, in-room safe, desk

Family Suite, Multiple Beds

  • 90 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Presidential Suite

1 bedroom, premium bedding, in-room safe, desk

Presidential Suite

  • Sleeps 4

View all photos for Royal Suite

Lobby

Royal Suite

  • Sleeps 4

View all photos for Oxygen-Enriched Twin Room

1 bedroom, premium bedding, in-room safe, desk

Oxygen-Enriched Twin Room

  • Sleeps 2

View all photos for Superior 2-bed Room

1 bedroom, premium bedding, in-room safe, desk

Superior 2-bed Room

  • Sleeps 2

View all photos for Oxygen-Enriched Double Bed Room

1 bedroom, premium bedding, in-room safe, desk

Oxygen-Enriched Double Bed Room

  • Sleeps 2

View all photos for Panoramic Double Room (With Balcony)

1 bedroom, premium bedding, in-room safe, desk

Panoramic Double Room (With Balcony)

  • Sleeps 2

View all photos for Panoramic Balcony Twin Room

1 bedroom, premium bedding, in-room safe, desk

Panoramic Balcony Twin Room

  • Sleeps 2

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About this property

Zhangjiajie Country Garden Phoenix Suites Hotel

Hotel in Zhangjiajie with 2 restaurants and 24-hour fitness centre
Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a seasonal outdoor pool and concierge services. Change of towels is available on request
Zhangjiajie Country Garden Phoenix Suites Hotel offers 1041 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Cable televisions are provided. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Zhangjiajie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
During your stay at Zhangjiajie Country Garden Phoenix Suites Hotel, you'll be close to Wǔlíngyuán. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • 17.1 miles (27.5 km) from Zhangjiajie National Forest Park and 12.4 miles (20 km) from Yuhuangdong Grotto
Zhangjiajie Country Garden Phoenix Suites Hotel offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There are 2 restaurants on site. A 24-hour business centre and 13 meeting rooms are available.

Public spaces have free WiFi. The business-friendly Zhangjiajie Country Garden Phoenix Suites Hotel also features a vending machine, concierge services, and room service (during limited hours). Self parking is free.

This 4-star Zhangjiajie hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 9:30 AM.
Zhangjiajie Country Garden Phoenix Suites Hotel has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: CNY 88 for adults and CNY 45 for children
  • 2 restaurants

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 88 for adults and from CNY 45 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in July and close in August.
  • Pool access available from 3:00 PM to 9:30 PM

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

COUNTRY GARDEN PHOENIX SUIET HOTEL Zhangjiajie
COUNTRY GARDEN PHOENIX SUIET Zhangjiajie
COUNTRY GARDEN PHOENIX SUIET
Country Garden Phoenix Suiet
COUNTRY GARDEN PHOENIX SUIET HOTEL Hotel
COUNTRY GARDEN PHOENIX SUIET HOTEL Zhangjiajie
COUNTRY GARDEN PHOENIX SUIET HOTEL Hotel Zhangjiajie

Zhangjiajie Country Garden Phoenix Suites Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 5 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

10/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at this hotel was absolutely amazing!!! My room and the hotel's condition was extremely clean. Staff and workers were exceptionally polite and helpful. Especially one of the staff members named Wendy, who also spoke great English. She helped me by suggesting great attractions in Zhangjiajie, arranging me with tickets to each attraction with the best class, and made sure the stay, not only in the hotel but also Zhangjiajie, was absolutely phenomenal. Planning on going back in the future.
Stayed 4 nights in Oct 2025

10/10 Excellent

Nadessha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent customer experience from everyone at the hotel (especially Ms. Wendy at the reception). The hotel is amazing, clean, located in a stunning location. Food quality is high. This is a very luxurious hotel, really worth visiting. I highly recommend staying at this hotel.
Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very interesting hotel

We visited the hotel in off season so we have to expect that it is not up to full operation. I believe we were on two guests in this 900 plus room resort. The assistant manager was so helpful to us with researching things to do and places to eat in the area which made things much easier. The rooms were big and comfortable so no complaints there. I took advantage of the inexpensive in-house massages. Easy to get around using Didi. Would probably stay here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in the mountains with a good view. The hotel was decorated very nice for Christmas. The indoor swimming pool is not open year round like I thought though and the restaurants close earlier during non-peak travel season so rely on room service if you want food late (it was good food).
Stayed 1 night in Dec 2018

10/10 Excellent

GERARDO J

Travelled with family
Liked: Property conditions & facilities, room comfort
Excelente hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Eugen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was completely wrong indicated at the Expedia page. Outside of town in a forest area. You need a taxi as no bus line is available near the hotel.
Stayed 4 nights in May 2024