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Pandora Vista Retreat

4.0 star property

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Photo gallery for Pandora Vista Retreat

Exterior
Royal Suite (Min stay 2 nights get free pick-up service ) | Premium bedding, free minibar, in-room safe, individually decorated
Exterior
Reception
2 restaurants, breakfast served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Bar
  • Kitchen
  • Air conditioning
  • Laundry

Explore the area

Map
No.88 Yexipu, Zhangjiajie, Hunan, 427000
  • Wulingyuan Scenic Area
  • Wulingyuan Scenic Reserve
  • Sea of Clouds
    ‪29 min drive‬
  • Zhangjiajie (DYG)
    ‪39 min drive‬

Room options

View all photos for Premier Room, 1 Bedroom, Mountain View, Courtyard Area

Premier Room, 1 Bedroom, Mountain View, Courtyard Area | Premium bedding, free minibar, in-room safe, individually decorated

Premier Room, 1 Bedroom, Mountain View, Courtyard Area

  • 70 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Courtyard View

Signature Room, 1 King Bed, Courtyard View | View from room

Signature Room, 1 King Bed, Courtyard View

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Double or Twin Room, 1 Bedroom, Terrace, Mountain View

Signature Double or Twin Room, 1 Bedroom, Terrace, Mountain View | Terrace/patio

Signature Double or Twin Room, 1 Bedroom, Terrace, Mountain View

  • 45 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Signature Double or Twin Room, 1 Bedroom, Terrace, Mountain View

Signature Double or Twin Room, 1 Bedroom, Terrace, Mountain View | Terrace/patio

Signature Double or Twin Room, 1 Bedroom, Terrace, Mountain View

  • 45 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Signature Room, 1 Bedroom, Balcony, Mountain View

Signature Room, 1 Bedroom, Balcony, Mountain View | Terrace/patio

Signature Room, 1 Bedroom, Balcony, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Resort View, Poolside

Signature Room, 1 King Bed, Resort View, Poolside | Terrace/patio

Signature Room, 1 King Bed, Resort View, Poolside

  • 40 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Mountain View, Mezzanine

Family Room, 2 Bedrooms, Mountain View, Mezzanine | Premium bedding, free minibar, in-room safe, individually decorated

Family Room, 2 Bedrooms, Mountain View, Mezzanine

  • 80 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Trundle Bed

View all photos for Signature Room, 1 King Bed, Balcony, Mountain View

Signature Room, 1 King Bed, Balcony, Mountain View | Terrace/patio

Signature Room, 1 King Bed, Balcony, Mountain View

  • 39 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

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About this property

Pandora Vista Retreat

Family-friendly hotel with 2 restaurants and 2 outdoor pools
This smoke-free hotel features 2 restaurants, 2 outdoor pools and a bar/lounge. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking and a free theme park shuttle. Other amenities include a snack bar/deli, a coffee shop/cafe and coffee/tea in a common area.
Pandora Vista Retreat offers 40 air-conditioned accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch LCD televisions come with cable channels and pay-per-view films. Guests can make use of the shared/communal kitchen. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Pandora Vista Retreat , you're just a quick walk from Wulingyuan Scenic and Historic Interest Area. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Take a swim in the 2 outdoor pools
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • 13.3 mi (21.4 km) from Wulingyuan Scenic Area and 18.8 mi (30.2 km) from Sea of Clouds
  • Free theme park shuttle service
  • Pets welcome free of charge (restrictions apply)
Pandora Vista Retreat offers its guests 2 outdoor swimming pools and a children's pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A library, a terrace, and multilingual staff are also featured at the family-friendly Pandora Vista Retreat . An airport shuttle (available on request) is available for a fee. Free self parking is available.

This 4-star Zhangjiajie hotel is smoke free.

Guests are served a free local cuisine breakfast daily from 8 AM to 10 AM.
罐罐珍餐厅 – This restaurant serves breakfast, lunch and dinner.
星河吧 – This bar overlooks the garden. Open daily.
A complimentary food shopping service is offered and guests can order late-night fare from room service (during limited hours).

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 10 metres; reservations required
  • Offsite parking; reservations required
  • Return airport shuttle (surcharge) from 6:00 AM to 10:00 PM on request
  • Free theme park shuttle
  • Free secured, uncovered self parking on site

Food and drink

  • Free local cuisine breakfast available daily 8 AM to 10 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 星河吧
  • 罐罐珍餐厅

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Karaoke
  • Library
  • Rooftop pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free theme park shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • In a national park
  • In the mountains
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Late-night room service
  • Shared kitchen access

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 200.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CNY 190 per vehicle (one-way)
  • Rollaway bed fee: CNY 200.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Pandora Vista Retreat offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Homeward Mountain Hotel Zhangjiajie
Homeward Mountain Zhangjiajie
Homeward Mountain
Homeward Mountain Hotel
Pandora Vista Retreat Hotel
Pandora Vista Retreat Zhangjiajie
Pandora Vista Retreat Hotel Zhangjiajie

Pandora Vista Retreat Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 4 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

7.0/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
If you want to stay in the country side with no room service, no restaurant, outdoor bathroom (which I don’t recommend in the winter) then this is the hotel for you. It is probably not the best option for tourists that are visiting Zhangjiajie as it in an isolated area. The hotel itself is clean, and the views are amazing! It was a good experience but it wasn’t what I had hoped.
Stayed 1 night in Dec 2019

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint break from city life

This is such a cute hotel. The service was great, food was delicious, and the property was so quiet and peaceful. It was raining when we were there so we couldn’t use the pool, but I bet it would be even more beautiful on a warm sunny day. The staff is friendly and wanting to please the guests. There isn’t really anything nearby which was fine for us as we needed a break from the chaos of a city. They have a bar, which is beautiful, up on a hill with karaoke and the bartender was so sweet playing us some American music! Would definitely recommend his hotel.
Stayed 3 nights in May 2019

10/10 Excellent

Ciaran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique magical place with great hospitality

Super surprised by the quality and uniqueness of this hotel. The staff were super attentive, food was fantastic and the area is magical. There is a great hike right up the valley behind the hotel. Rooms are nice and toasty in the winter but the rest of the hotel is a little cold so bring warm clothes. Looking forward to going back here one day
Stayed 2 nights in Feb 2019

10/10 Excellent

RANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to mentally relax in

Absolutely fantastic hotel , it will disconnect you from the world and it's very close to the Zhangjiajie national forest park . Grace at the reception is incredible and extremely helpful. Everyone at the resort are just so kind. I highly recommend you to use the hotel services for any airport pick-up and drops. Airport taxi will not accept to drop you there because it's very far away from the city center and the way is dark at night and a bumpy ride. All the important attraction could be arranged from the hotel. Due to the location it's challenging to do it on your own except for the national park forest which is just few mins away.
Stayed 3 nights in Jun 2018

10/10 Excellent

Hannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019