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Hyatt Regency Hengqin

5.0 star property

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Photo gallery for Hyatt Regency Hengqin

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Exterior
Presidential Suite | Living area | 65-inch LED TV with cable channels, TV
Premium Suite, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Breakfast available
  • Air conditioning

Explore the area

Map
1295 Qisecaihong Road, Hengqin, Zhuhai, Guangdong, 519031
  • Chimelong Ocean Kingdom
    ‪7 min drive‬
  • Venetian Macao Casino
    ‪26 min drive‬
  • City of Dreams
    ‪27 min drive‬
  • Zhuhai (ZUH-Jinwan)
    ‪40 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Club Room)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed (Club Room)

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Living area | 65-inch LED TV with cable channels, TV

Presidential Suite

  • 240 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Family Theme)

Deluxe Room, 1 King Bed (Family Theme) | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed (Family Theme)

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Minibar, in-room safe, individually decorated, individually furnished

Club Room, 2 Single Beds

  • 40 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Premium Room, 1 King Bed

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Premium Suite, 1 King Bed

  • 153 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds

Minibar, in-room safe, individually decorated, individually furnished

Room, 2 Single Beds

  • 39.7 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Balcony

Minibar, in-room safe, individually decorated, individually furnished

Room, 2 Single Beds, Balcony

  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Balcony

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Balcony

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Club Access

Minibar, in-room safe, individually decorated, individually furnished

1 King Bed Club Access

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Regency, Executive Suite, 1 King Bed

Regency, Executive Suite, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Regency, Executive Suite, 1 King Bed

  • 127 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

Minibar, in-room safe, individually decorated, individually furnished

Premium Room, 2 Single Beds

  • 60 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Club Room)

Minibar, in-room safe, individually decorated, individually furnished

Club Room, 2 Single Beds (Club Room)

  • 60 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Mountain View

Minibar, in-room safe, individually decorated, individually furnished

Room, 2 Single Beds, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed (Club Room)

Minibar, in-room safe, individually decorated, individually furnished

Club Room, 1 King Bed (Club Room)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

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  • Pet-friendly
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (50)
The price is €87
for 1 room
includes taxes & fees
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About this property

Hyatt Regency Hengqin

Luxury hotel with 6 restaurants and full-service spa
6 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free theme park shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Hyatt Regency Hengqin offers 493 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. 65-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body scrubs and body treatments. The spa is open daily.
During your stay at Hyatt Regency Hengqin, you're just a quick walk from Hengqin National Geographic Explorer Center. Enjoy features like free WiFi in public areas, free self-parking and a free theme park shuttle.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 6 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with facials, body scrubs or body treatments at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • 0.3 mi (0.4 km) from Hengqin National Geographic Explorer Center and 9.1 mi (14.6 km) from Macau Tower
  • Free theme park shuttle service
Hyatt Regency Hengqin offers its guests a full-service spa, an indoor pool, and a sauna. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A seasonal outdoor pool, a fitness centre, and concierge services are also featured at the luxury Hyatt Regency Hengqin. Self parking is free. A complete renovation of Hyatt Regency Hengqin was completed in December 2019.

This 5-star Zhuhai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Hyatt Regency Hengqin has 6 restaurants on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 196 per person
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping centre
  • Steam room

Family friendly

  • Free cot
  • Free theme park shuttle
  • Indoor pool
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 23 floors
  • Banquet hall
  • Built in 2019
  • Lifeguards
  • Renovated entire property - December 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt Regency Hengqin

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 196 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 29 April and close on 01 November.
  • Pool access available from 10:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hyatt Regency Hengqin Hotel
Hyatt Regency Hengqin Zhuhai
Hyatt Regency Hengqin Hotel Zhuhai

Hyatt Regency Hengqin Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 109 out of 171 reviews
Rating 8 - Good. 46 out of 171 reviews
Rating 6 - Okay. 10 out of 171 reviews
Rating 4 - Poor. 3 out of 171 reviews
Rating 2 - Terrible. 3 out of 171 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Sum Yee Stephanie, Kowloon Tong

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
My group has 20 people with 6 rooms booked. All my friends’ rooms were ready when we arrive at 3:45pm except my room. I have to wait at the mall nearby until 5:12pm.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property - the executive lounge access was well worth it. We would stay here again. A little challenge with English support, but staff always found someone. Room is clean and quality. Great for access to the Chimelong parks. 10 min taxi ride, and lots of dining options for dinner in the connected shopping mall.
Stayed 3 nights in Dec 2024

10/10 Excellent

Bengiamin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value!
Stayed 1 night in Nov 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Sui

Stayed 2 nights in Aug 2024

2/10 Terrible

sai kit ricky

Travelled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Ray

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is excellent with a big shopping mall, where can spend more than a day 😀
Stayed 1 night in Jul 2024

10/10 Excellent

Brian W

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast buffet. Rooms were large and comfortable. We enjoyed our stay.
Stayed 3 nights in Jul 2024

6/10 Okay

Eric

Liked: Cleanliness, property conditions & facilities
We booked two rooms together with bath tub but when we checkin, the hotel staff said there is only one room with bath tub. So we need to accept it with disappointment but then they told me the other room not available yet 😕 which it was already around 630 PM. Not sure what happen on it so we have to go to dinner first. It was a bit of disappointment.
Stayed 1 night in Jul 2024

10/10 Excellent

Hao Yun Max

Stayed 1 night in Jul 2024

10/10 Excellent

Xian

Liked: Cleanliness, staff & service, property conditions & facilities
is convenient to go around the theme park
Stayed 2 nights in Jul 2024

10/10 Excellent

Danqing

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View is great
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Stayed 1 night in May 2024

8/10 Good

WAI LUN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good, but the location may not be as convenience as others. It is good for family as there are play areas for kids
Stayed 2 nights in May 2024

10/10 Excellent

Vincent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Value for money
Stayed 2 nights in Apr 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Hengqin Hyatt a great hotel

The hotel is in a great location where there is a mall that connects to the mall. The breakfast is great. My only complaint is that the afternoon club experince was the worst. There were many Hongkong people due to the Good Friday. The food was bland. We were asked to leave because my baby is crying.
Stayed 2 nights in Mar 2024

8/10 Good

Wing Ni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice family hotel.
Stayed 2 nights in Mar 2024

6/10 Okay

Yan Ming

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The sevice has large room for improvement, the check in was terrible that I booked 2 rooms but could only get one while I checked in. I had to wait more than one hour to get all my rooms ready. And the breakfast was overcrowded, and the outdoor pool was closed, and the in room services was terrible low speed. All and all, the stay was terrible
Stayed 2 nights in Mar 2024

10/10 Excellent

Wing Laam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Lee

Stayed 2 nights in Sep 2023

2/10 Terrible

SUET YING SONIA

Stayed 1 night in Sep 2023

10/10 Excellent

Ming Chi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed. My family will definitely go back.
Stayed 2 nights in Aug 2023

10/10 Excellent

Wei

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
比较荒，周围没什么好玩的。除了这家酒店已经开始营业之外，其它的都处于未开发好的一种状态。就是考虑它离长隆比较近才订的。如果不是这个个人需求，不太推荐选择这家。
Stayed 2 nights in Jan 2023

10/10 Excellent

Hing Hee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money, can stay for 2~3 days to enjoy the 星樂門connected to the Hotel, beside the hotel facilities is well enough to provide a comfortable stay,
starlight星樂門
Stayed 2 nights in Jul 2021

10/10 Excellent

GILBERT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hardware, kids friendly, great spa.

The stay in general was great, as the hotel was new, clean and kid friendly. They have a kids area where we paid a small fees and our kids learnt how to paint and made some cookies. All the staff were friendly and well trained. My wife and I went to the SPA and it was a delightful experience. We were met by Ms Sammi Wang, the SPA manager and she were able to provide a delightful experience for us, especially during CNY where the bookings were full. A big Thank You to her. The housekeeping team on our floor (18th) was also surprisingly proactive in terms of asking if we need help / supplies during our stay. We met different members and one of them was the supervisor and they were all friendly and welcoming. The only downside was our checkin experience as we waited over 1 hour to get our room due to CNY velocity. We went with another family and while we got our room around 3pm (as expected during peak period), they did not get their room till 6pm and we needed to rearrange our evening plan. Furthermore, when we asked for extra blankets, the front desk said they run out! It was a bit disappointing. In summary, we will avoid going during peak times until the hotel has more experience running during peak periods.
Stayed 3 nights in Feb 2021