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Hotel Irma

Property class: 3.5

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Photo gallery for Hotel Irma

Exterior
Front of property – evening/night
Water view
On the beach
Porch

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Calle Adelita S/N, La Madera Beach, Zihuatanejo, GRO, 40880
  • Place, La Madera Beach
    ‪1 min walk‬
  • Place, Zihuatanejo Bay
    ‪1 min walk‬
  • Place, Kioto Plaza
    ‪7 min walk‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View | Premium bedding, down duvets, in-room safe, blackout curtains

Standard Room, 2 Double Beds, Ocean View

8.6 out of 10
Excellent
(58 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, down duvets, in-room safe, blackout curtains

Standard Room, 2 Double Beds

7.8 out of 10
Good
(39 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with internal view

Premium bedding, down duvets, in-room safe, blackout curtains

Room Standard with internal view

  • 28 sq m
  • Sleeps 4

View all photos for Room Standard with Sea View

Premium bedding, down duvets, in-room safe, blackout curtains

Room Standard with Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 4

View all photos for Standard Room 2 beds Plus Plan, American Breakfast, Drinks 12 to 10PM & Snacks 12 to 6PM

Standard Room 2 beds Plus Plan, American Breakfast, Drinks 12 to 10PM & Snacks 12 to 6PM | Premium bedding, down duvets, in-room safe, blackout curtains

Standard Room 2 beds Plus Plan, American Breakfast, Drinks 12 to 10PM & Snacks 12 to 6PM

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room 2 beds Ocean View Plus Plan, American Breakfast, Drinks 12 to 10PM & Snacks 12 to 6PM

Premium bedding, down duvets, in-room safe, blackout curtains

Standard Room 2 beds Ocean View Plus Plan, American Breakfast, Drinks 12 to 10PM & Snacks 12 to 6PM

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Irma

Spend the day on Hotel Irma's beach or relax by one of the hotel's 2 outdoor swimming pools.
Hotel Irma offers 69 air-conditioned accommodations with a safe and designer toiletries. Beds feature down duvets and premium bedding. 20-inch flat-screen televisions come with satellite channels. Bathrooms include a shower and hairdryers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.
2 outdoor swimming pools are on site.
Hotel Irma's great location gets high marks from our customers. During your stay, you're just a quick walk from La Madera Beach. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy ocean views while dining at LAS NARANJAS
  • Continental breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include tour or ticket assistance, luggage storage and wedding services
  • Guests have great things to say about the helpful staff and the location
  • Steps from La Madera Beach and 14 minutes on foot from Zihuatanejo Bay
Hotel Irma offers its guests 2 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at Hotel Irma. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Zihuatanejo hotel is smoke free.

The hotel hosts a free manager's reception daily.
LAS NARANJAS – Overlooking the ocean and pool, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: USD 15 to 18 for adults and USD 15 to 18 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • LAS NARANJAS

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • On the bay
  • On the beach
  • Terrace

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 3 buildings
  • 4 floors
  • Built in 1980
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Irma

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15 to 18 for adults and USD 15 to 18 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Irma
Hotel Irma Zihuatanejo
Irma Zihuatanejo
Irma Hotel Mexico
Irma Hotel Zihuatanejo
Hotel Irma Hotel
Hotel Irma Zihuatanejo
Hotel Irma Hotel Zihuatanejo

Hotel Irma Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 484 out of 1001 reviews
Rating 8 - Good. 340 out of 1001 reviews
Rating 6 - Okay. 106 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

erynn

Liked: Cleanliness, staff & service, amenities
Great location.
Stayed 5 nights in Jan 2026

10/10 Excellent

Shelley Leslie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, clean rooms and great location!
Stayed 14 nights in Jan 2026

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. Good food
Stayed 1 night in Jan 2026

8/10 Good

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Great staff clean room great location good breakfast amazing view would definitely recommend
Stayed 7 nights in Dec 2025

6/10 Okay

randy, calgary

Stayed 4 nights in Dec 2025

6/10 Okay

Duygu

Liked: Amenities
The beds were comfortable, and the city views were stunning. However, the burger we ordered was disappointing, and the pools and property looked better on the photos. While I enjoyed the infinity pool, the second pool was overcrowded with kids.
Stayed 2 nights in Dec 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel is older but clean. No fridge which is not good. No coffee maker. 45 pesos for a cup of coffee. Things are not cheap. Many stairs -not accessible for older people.
Stayed 10 nights in Dec 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing property and staff
Stayed 10 nights in Dec 2025

8/10 Good

Gerardo

Stayed 3 nights in Dec 2025

8/10 Good

sabrina

Stayed 1 night in Dec 2025

8/10 Good

Kimberly

Stayed 9 nights in Dec 2025

10/10 Excellent

Marco

Stayed 4 nights in Dec 2025

8/10 Good

Danny Miles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was great. Food and service was excellent! Pools were great with beautiful views. Walkable to downtown.
Stayed 7 nights in Dec 2025

10/10 Excellent

Therese

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was always courteous, hotel clean and accommodating. This was our 10th stay at Hotel Irma. It gets better every year.
Stayed 7 nights in Dec 2025

8/10 Good

Alexis

Stayed 2 nights in Dec 2025

8/10 Good

ted

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location, downtown is walkable. Lots of great restaurants close by. We got the breakfast package and the food was very good and you got lots of choices. Love the view from the pool overlooking the bay. Could watch alll day. Rooms are just ok. 2 twin beds. Pretty quiet around at night, everything is shut down by about 8. No real area to play cards at night, all very dark. Prices have definitely gone up, not just here but everywhere in Zihua. This is our second visit to Hotel Irma and I would have no problem returning.
Stayed 5 nights in Nov 2025

6/10 Okay

Joanne

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I overpaid for the room since I thought I'd paid for the room with breakfast included. Neither Expedia nor Hotel would provide me the cost breakdown of this. The room was clean and comfortable, cleani ng, restaurant, bar and maintenance staff were very friendly and helpful but checking in was not pleasant and we were not told about the free coffee, how to use the TV, or when happy hour was...etc. perhaps a preprinted sheet outlining what guests need to know would help..
Stayed 14 nights in Nov 2025

6/10 Okay

Kathryn

Travelled with partner
Disliked: Amenities
Staff were courteous. The room was ok There was a security camera pointing at our balcony 24/7. Unpleasant. This hotel should supply fresh, cool water for guests at all times, - free of charge. Could really use a fridge!
Stayed 4 nights in Dec 2025

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room with an awesome view. The staff were very friendly and helpful. Really enjoyed the restaurant, J.P. and crew were awesome.
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, clean pools.
Stayed 2 nights in Nov 2025

10/10 Excellent

R

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was absolutely amazing
Stayed 7 nights in Nov 2025

10/10 Excellent

John

Stayed 7 nights in Nov 2025

8/10 Good

Lydia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff is very friendly and the rooms are very clean. We love the location most! Very central and close to town. Our server, JP, was one of our favorite friends!
Stayed 4 nights in Nov 2025

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
For good standard hotel. Room with basic but clean, staff was amazing and easy to walk into Centro
Stayed 4 nights in Nov 2025

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2025

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