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Hotel Don Carlos

3.0 star property

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Photo gallery for Hotel Don Carlos

Reception
Premium Room | Desk, laptop workspace, free WiFi, bed sheets
Terrace/patio
Hallway
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
20 E Noviembre 120 Colonia Centro, Morelia, MICH, 58000
  • Place, Federal Palace
    ‪3 min walk‬
  • Place, Morelia Cathedral
    ‪5 min walk‬
  • Place, Plaza de Armas
    ‪5 min walk‬
  • Airport, Morelia, Michoacán (MLM-General Francisco Mujica Intl.)
    ‪35 min drive‬

Room options

View all photos for Premium Room

Premium Room | Desk, laptop workspace, free WiFi, bed sheets

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Desk, laptop workspace, free WiFi, bed sheets

Triple Room

  • Sleeps 6
  • 3 Queen Beds
  • Free Wi-Fi

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About this property

Hotel Don Carlos

Coffee/tea in a common area, a microwave in a common area and laundry facilities are available at this hotel. Free self-service breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, an arcade/games room and tour/ticket assistance.
Hotel Don Carlos offers 29 air-conditioned accommodations, with free toiletries. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided on a daily basis.

During your stay at Hotel Don Carlos, you're just a quick walk from Morelia Cathedral. Features include free breakfast and free WiFi in public areas, plus laundry facilities.
  • Free self-service breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Services include tour or ticket assistance, luggage storage and wedding services
  • 5 minutes by foot from Morelia Cathedral and a 4-minute drive from Morelia Convention Center
Some rates at Hotel Don Carlos are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Free breakfast is available daily. WiFi is free in public spaces. A vending machine, an arcade/games room, and tour/ticket assistance are also featured at Hotel Don Carlos.

Smoking is allowed in designated areas at this 3-star Morelia hotel.

Guests are served a free self-service breakfast daily from 8:00 AM to 10:30 AM.

All-inclusive details

All-inclusive room rates at Hotel Don Carlos are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free self-serve breakfast available daily 8:00 AM to 10:30 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Art gallery
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 7533836

Property is also known as

Hotel Don Carlos Hotel
Hotel Don Carlos Morelia
Hotel Don Carlos Hotel Morelia

Hotel Don Carlos Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 42 out of 71 reviews
Rating 8 - Good. 15 out of 71 reviews
Rating 6 - Okay. 5 out of 71 reviews
Rating 4 - Poor. 2 out of 71 reviews
Rating 2 - Terrible. 7 out of 71 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rosalinda

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel very central.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities
Great staff, clean room, loved the aesthetic. The full on Mexican breakfast was amazing lots of options and so good. Definitely recommend.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Ellen

Liked: Cleanliness, staff & service, amenities
Room was nice and clean, though tiny. Staff was pleasant. I was allowed to check in early. Breakfast was fantastic and huge, though they did use Styrofoam cups.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is perfect for singles, couples or families. The staff is beyond helpful. The included breakfast offers absolutely everything you want. All fresh food and homemade. The rooms are very clean. The beds are perfect for me…just on the firm side. There are 3 floors and no elevator so just be aware. We walked all around the historic district. I definitely recommend this place for you to stay.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Euridice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was bad. Couldn’t find reservation at first.
Stayed 4 nights in Oct 2024
Verified

6/10 Okay

Maria g

No coments
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Mauriceo the night manager was exceptionally professional and friendly. We had some record heat in Morelia, but the Daikin air conditioner with remote control completely solved that problem. I suffer a little bit from insomnia, but I had no trouble sleeping. Quiet, dark window covers. I'll be going back to Morelia, and I am definitely staying at hotel Don Carlos. I see no reason to risk staying in some other Hotel. You're a good man Mauricio.
Stayed 5 nights in May 2024
Verified

2/10 Terrible

Emma

Disliked: Staff & service

Receptionist Bad Communication to resolve issues

I called to confirm my PAID reservation a day before and the young woman who was there confirmed that yes, it's ready and everything. The next day my father and brother arrive with their itinerary number and the young woman says: Yes the reservation is here but .... "It is not paid yet ", you cannot have an itinerary number if you have not pay before(at least on the application that I used). This is FRAUD, at the end they did not stay there because they wanted to charge them for a double room at $1,800 MXN, when the single room was already paid for $1,000 MXN. I am not happy or satisfied at all. Very Bad service and they don't even try to resolve the situation. Never to consider stay there in the future if I visit Morelia.
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Alberto

Liked: Cleanliness, property conditions & facilities
La habitación es muy pequeña, los colchones demasiado duros, había reservado una habitación de una cama y me dieron una de dos camas por qué ya no tenían disponible de una. Sin embargo el personal fue amable y la ubicación del hotel es muy buena.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Maritzel

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Mejores colchones y que tuvieran secadora y plancha
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities
Muy buena ubicación, muy limpio, biem decorado , DESAYUNO RICO, muy recomendable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo recomiendo al 100%
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

MARIA DE LOURDES PALACIOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SI
Stayed 1 night in Dec 2025
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities
Buen hotel con buen precio. No tienen muchas amenidades y no tiene elevador.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito lugar, buen desayuno, mi habitación no me gustó mucho pero estaba decente.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Silvia Elvira

Liked: Cleanliness, staff & service, property conditions & facilities
No funciona el internet, el agua tibia y el desayuno regular
Stayed 2 nights in May 2025
Verified

2/10 Terrible

Aldo ivan

Liked: Cleanliness
Disliked: Staff & service
No respetan las reservaciones y les venden los cuartos a otros.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 4 nights in Sep 2024
Verified

2/10 Terrible

Diana Lizet

Disliked: Cleanliness, staff & service, property conditions & facilities
No respetaron la reserva que se tenía, se nos cobró el triple ya en el lugar, se inhundo la habitación, el agua del grifo salía café, terrible experiencia, si pueden no reserven aquí. Nadie resuelve nada y no había hospedaje en otros hoteles por eventos en Morelia, la opción era pagar triple de lo que decía nuestra reserva o dormir en el auto.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Rosy

Liked: Cleanliness
Es un hotel muy bonito, y tranquilo, el desayuno genial. Las chicas de recepción amables, la noche que nos quedamos tuvieron el detalle de llevarnos una dona, muy rica. Solo falto el estacionamiento, aunque enfrente hay uno, pero con costo. De ahí en fuera todo muy bien, la terraza es linda, segura y agradable
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estancia

Una experiencia muy positiva, un hotel acogedor, con una atención de primera. El desayuno variado y delicioso.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

nohelva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hotel está muy bien situado y tiene un personal super atento ...nuestra habitacion estaba en el tercer piso y tiene acceso directo a la terraza...la cual disfrutamos bastante...gracias
Stayed 6 nights in May 2024
Verified

10/10 Excellent

Roldan

Liked: Cleanliness, staff & service, property conditions & facilities
Me parecio muy agradable la estancia y las habitaciones aunque pequeñas muy acogedora
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel centrico, tarifa justa y servicios suficientes.
Stayed 2 nights in Feb 2024