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4.6 out of 5

"Great location, super cute and charming rooms! Good price. " More

By a verified traveller on Sat 03 Apr 2021

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Attic Design

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
€326* Per night/room 14 May - 15 May

Design Plus

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Classic Cosy

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Classic

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Design

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Design with Rooftop Terrace

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Altstadt Hotel. During your stay, you're just a quick walk from Bahnhofstrasse. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Guests speak favourably about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Bahnhofstrasse and ETH Zurich
  • Airport shuttle service available for a fee
  • Pets welcome for a fee

Altstadt Hotel ratings based on 14 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Altstadt Hotel

Everyone (5) Couples (6) Family (4)
5 out of 5
Great location, super cute and charming rooms! Good price.

Posted by on 3 Apr 2021

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5 out of 5
Très facile d’accès. Hotel simple et confortable

Posted by on 25 Feb 2024

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5 out of 5
sehr freundlich und hilfsbereit 😊

Posted by on 30 Jul 2023

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5 out of 5
Sehr, sehr freundliches und herzliches Personal !! Matratze zu dünn ! Sonst alles i.O.

Posted by on 22 Dec 2022

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5 out of 5
Wunderbar!

Posted by on 23 Nov 2022

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5 out of 5

Posted by on 23 Oct 2022

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5 out of 5
Accueil chaleureux à notre arrivée! Explications claires, chambre propre et très bon choix au petit déjeuner! Merci un joli petit hôtel en ville et bien situé

Posted by on 17 Jun 2022

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4 out of 5

Posted by on 27 Jul 2021

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5 out of 5
Personnels très agreable, établissement bien situé.

Posted by on 11 Apr 2021

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2 out of 5
Zu teuer, Zimmer sehr klein, schade dass bei Ausschreibung immer das grösste und schönste Zimmer gezeigt wird!

Posted by on 30 Jan 2020

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Comment from Hotel Management

1 Feb 2020 by Altstadt Hotel

Lieber Gast Es tut uns sehr leid, dass wir Ihre Erwartungen in Bezug auf das gebuchte Zimmer nicht getroffen haben. Schade hatten wir vor Ort keine Gelegenheit persönlich mit Ihnen darüber zu sprechen. Wir hätten bestimmt eine Lösung gefunden. Wir arbeiten daran unsere Zimmerkategorien direkt über das entsprechende Bild buchen zu können. Es würden uns freuen wenn Sie unser Haus – welches in der wunderschönen zentral gelegenen Altstadt ist – bald wieder besuchen. Gerne empfehlen wir Ihnen die passende Kategorie wenn Sie uns vorab kontaktieren. Ihr Altstadt Team

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Altstadt Hotel. For a fee, parking is available. This 3-star Zürich hotel is smoke free.

  • 25 guestrooms or units
  • 5 levels
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Offsite parking discounted rates available , Offsite parking reservations required

Transport

  • Train station: Zurich (ZLP-Zurich HB Rail Station) (2.1 km / 1.3 mi)
  • Metro station: Helmhaus Tram Stop (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Altstadt Hotel offers 25 accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and portable fans. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Bath or shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:00 AM.

Altstadt Bar – This bar serves breakfast and light fare.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Hotel Policies

Check-in

  • Check-in time ends at 9:00 PM
  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.

Altstadt Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 40.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: CHF 10 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. This property uses a grey water recycling system.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Grey water recycling system
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 10:00 PM
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 10
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 20 for adults and from CHF 20 for children
  • Airport shuttle fee: CHF 65.00 per vehicle
  • Self-parking fee: CHF 36 per night (in/out privileges)
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Altstadt Hotel
  • Altstadt Hotel Zurich
  • Altstadt Zurich
  • Hotel Altstadt
  • Altstadt Zürich
  • Altstadt Hotel zürich
  • Altstadt Hotel Hotel
  • Altstadt Hotel Zürich
  • Altstadt Hotel Hotel Zürich

You should know

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.