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Amazing Room - East Wing

Bed Count 1 King Bed Maximum Occupancy 2 Max
€262* Per night/room 19 May - 20 May

Luxe Suite with Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

FIVE Suite with Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Generous Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Four Bedroom Suite with connecting rooms with Balcony

Bed Count 4 King Beds Maximum Occupancy 11 Max

Luxe XL Suite with Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at FIVE Zurich - Luxury City Resort, you'll be within walking distance of Uetliberg. You'll find features such as free WiFi in public areas, plus 3 restaurants and a full-service spa.

  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at one of the 3 restaurants
  • Continental breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with manicures and pedicures, body wraps or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a steam room
  • 5 minutes by car from Letzigrund Stadium and 7 minutes from Bahnhofstrasse
  • Airport pick-up shuttle service available for a fee
  • Pets welcome for a fee

FIVE Zurich - Luxury City Resort ratings based on 4 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for FIVE Zurich - Luxury City Resort

Everyone (3) Couples (1)
4 out of 5

Posted by on 8 Jan 2024

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4 out of 5

Posted by on 1 Jan 2024

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5 out of 5

Posted by on 21 Dec 2023

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1 out of 5

Posted by on 7 Nov 2022

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About the FIVE Zurich - Luxury City Resort

Location 234 Döltschiweg, Zürich, ZH 8055

Property Features

FIVE Zurich - Luxury City Resort offers its guests a full-service spa, an indoor pool, and a steam room. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business centre on site. A seasonal outdoor pool, a fitness centre, and multilingual staff are also featured at the luxury FIVE Zurich - Luxury City Resort. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Zürich hotel.

  • 149 guestrooms or units
  • 3 dining venues
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Zurich Altstetten Station (4.4 km / 2.7 mi)
  • Metro station: Schweighof S-Bahn (0.6 km / 0.4 mi)
  • Property shuttles: Airport pick-up
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

FIVE Zurich - Luxury City Resort offers 149 air-conditioned accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. 48-inch LED televisions come with digital channels. Bathrooms include a shower, slippers and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Sitting area
  • LED television
  • Digital channels
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Slippers
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 10:30 AM.

Soul Street Zurich – On-site restaurant.

The Penthouse Zurich – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Spa Services

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time ends at noon
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

FIVE Zurich - Luxury City Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: CHF 40 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses a grey water recycling system and eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Grey water recycling system
  • Annual carbon offsets
  • Humane animal treatment
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 100 per accommodation
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CHF 55 for adults and from CHF 25 for children
  • Airport shuttle fee: CHF 150 per vehicle (maximum occupancy 6)
  • Covered self-parking fee: CHF 30 per night
  • Valet parking fee: CHF 30 per night
  • Pet fee: CHF 40 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • FIVE Zurich
  • Five Zurich Luxury City Zurich
  • FIVE Zurich Luxury City Resort
  • FIVE Zurich - Luxury City Resort Hotel
  • FIVE Zurich - Luxury City Resort Zürich
  • FIVE Zurich - Luxury City Resort Hotel Zürich

You should know

  • The seasonal pool will open on 09 May and close on 01 September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.