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Novotel Zurich City West

4-star property
Schiffbaustrasse 13, Zürich, ZH 09 725 22 184
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4.0 out of 5
Very good!
See all 30 ebookers Reviews

"Perfectly adequate hotel for our a family stay. Breakfast was excellent. Super close to the tram line for Tram 4 into the the city centre. " More

By a verified traveller on Sun 31 Oct 2021

Points Of Interest

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Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max
€221* Per night/room 19 May - 20 May

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Novotel Zurich City West. During your stay, you're just a quick walk from Technopark Business Center. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, bicycles to rent and a playground
  • Guests speak favourably about the location and the clean guestrooms
  • Just a 3-minute drive from Letzigrund Stadium and a few minutes from Swiss National Museum
  • Dogs welcome for a fee

Novotel Zurich City West ratings based on 30 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Zurich City West

Everyone (18) Business (2) Couples (1) Family (9)
5 out of 5
Perfectly adequate hotel for our a family stay. Breakfast was excellent. Super close to the tram line for Tram 4 into the the city centre.

Posted by on 31 Oct 2021

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Comment from Hotel Management

3 Dec 2021 by Chris/Front Office Manager

Dear Maria We very much appreciate your comments regarding your stay at the Novotel Zurich City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Novotel Zürich City West Team

4 out of 5
It’s first time I’m writing a review property is in excellent location easy excess to reach Zurich main station just 10min - Hotel got swimming pool my child loved it. Variety in breakfast English to Continental to vegetarian options. Only thing I didn’t like the room we stayed in had sofa bed which eventually broke on 2nd night even after complaining to reception nothing was done & no one even bothered to get back to us, so had to squeeze with children’s on one bed otherwise everything is good.

Posted by on 1 Sep 2019

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Comment from Hotel Management

8 Oct 2019 by Tawi

Dear Novotel Guest Thank you for taking the time to Review. All comments from our guests are extremely relevant to us as they help us improve our service. We are happy to hear that your Family enjoyed our Locations and Breakfast as well the indoor-Swimming pool which is open everyday from 6am to 11pm. We regret that our concept has not met your expectations, but we will look forward to another opportunity to show you the true nature of hospitality. Thank you again for your stay with us and Looking Forward to welcome you back. Best Regards

5 out of 5

Posted by on 21 Feb 2019

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4 out of 5

Nice hotel

Location is close to central and breakfast was good

Posted by on 25 Dec 2017

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Comment from Hotel Management

8 Feb 2018 by Novotel Zurich City West

Dear Guest, Thank you for the nice review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nico Masi Front Office Manager

3 out of 5

Close to Equinix

Location is good, parking is good, clean, silent. Breakfast was expensive, nothing in minibar.

Posted by on 22 Dec 2013

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3 out of 5

Posted by on 29 Jul 2023

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Comment from Hotel Management

19 Aug 2023 by Novotel Zurich City West Team

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

5 out of 5

Posted by on 18 Apr 2023

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Comment from Hotel Management

10 May 2023 by Front Office

Dear CarineWe are very pleased to receive your review about your stay at Novotel Zurich City West. It is always a pleasure to receive positive feedback. I will forward your review to our team. I am sure that this feedback will be an encouragement for all our staff to continuously improve the quality of our services.Thank you again for sharing your experience with us, and we hope that your next visit will be as enjoyable as the previous one.Best regards

4 out of 5
Sauberes Zimmer Kein Schnick Schnack. Das Schletzen des Serviceliftes sind im Zimmer spürbar.

Posted by on 27 Apr 2022

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5 out of 5
Wir haben uns sehe wihl gefühlt.

Posted by on 16 May 2021

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Comment from Hotel Management

16 May 2021 by Tawi Upin

Dear Guest, Thank you very much for visit and the good rate. We are looking forward to welcome you back again in our Novotel Zürich City-West Kind Regards

3 out of 5
Le déjeuner était vraiment très médiocre. En fin de pot de confiture, 3 tranches de salamis, presque rien sur le présentoir. Pas grand chose...en plus c'est toujours du pain précuit et c'est pas bon. Piscine hors service alors qu'on y venait pour ça !! POur des enfants de 11 et 13 ans, le lit était vraiment petit.

Posted by , from Sarzens on 15 Oct 2020

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Comment from Hotel Management

2 Nov 2020 by Tawi Upin

Bonjour Novotel hote, Nous nous excusons sincèrement pour les différents défauts énumères notamment lors de votre petit déjeuner au restaurant. En raison de la situation actuelle du Covid-19, nous ne disposons que d’un nombre limité de denrées proposées pour notre buffet petit-déjeuner et en appelons donc à votre compréhension. Nous vous remercions d’avoir fait part de vos différentes remarques qui, de cette façon, nous aiderons à mettre en œuvre diverses solutions afin de maintenir à l’avenir nos normes de qualité. Avec nos meilleures salutations,

About the Novotel Zurich City West

Location Schiffbaustrasse 13, Zürich, ZH 8005

Property Features

Novotel Zurich City West offers its guests a kids' pool, an indoor pool, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and 6 meeting rooms. Event space at this hotel measures 4306 square feet (400 square metres) and includes conference space. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Novotel Zurich City West. For a fee, parking is available. This 4-star Zürich hotel is smoke free.

  • 1 building
  • 144 guestrooms or units
  • 5 levels
  • 4306 sq ft of conference space
  • 400 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Zürich Central Station (2.8 km / 1.7 mi)
  • Metro station: Technopark Tram Stop (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Zurich City West offers 144 air-conditioned accommodations with free minibar items and a safe. Smart televisions are featured in guestrooms. Bathrooms include dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Smart television
  • Electric kettle
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.

The Flave – This restaurant only serves dinner.

24-hour room service is available.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: CHF 25.00 per pet, per night
  • Only dogs are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Cashless transactions are available

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard and cash. This property uses a grey water recycling system.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Grey water recycling system
  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CHF 50.00 per night
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 32 per person
  • Self-parking fee: CHF 25.00 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 60 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Hotel Zurich City West
  • Novotel Zurich City West
  • Novotel Zurich City West Hotel Zürich
  • Novotel Zurich City-West Hotel
  • Novotel Zurich City West Zürich
  • Novotel Zurich City West Hotel
  • Novotel Hotel zürich
  • zürich Novotel
  • zürich Novotel
  • Novotel Hotel zürich
  • Novotel Zurich City West Hotel
  • Novotel Zurich City West Zürich
  • Novotel Zurich City West Hotel Zürich

You should know

  • Pool access available from 1:00 PM to 11:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.