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"The room was spacious and clean. The housekeeping staff was friendly, and the overall service was excellent. The manager stationed in the lobby was also very helpful and approachable. However, the check-in staff were just average—most came across as more “cool” than welcoming."

"room size, hotel location, accomodations such as gym and hot tube and room service were excellent."

"We stayed 2 nights at this hotel. We have stayed in other luxury hotels in Chengdu before. This will now be our preferred one. We had a club room . The club lounge had excellent service;, food and drinks. We had breakfast in the main restaurant which was outstanding. Our bedroom and bathroom were ..."

"The stay was just perfect"

"Staff were friendly"

"Great hotel and very clean. Breakfast buffet has great options, and an excellent view. Staff are very professional and helpful. Only issue was that the washroom doors are a little hard to use, and water from the shower leaks into the washroom very easily, and may cause a slip."