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"The view from this hotel was amazing. The breakfast was excellent. However the room needs significant improvement. We had the premium suite lake view and it was missing furniture and mold was growing on the balcony. The kitchen was a nice touch but it was totally empty. No dishes or cutlery Thankfully, ..."

"Excellent staff and location"

"The staff is magnificent. The room and view is spectacular. The food was excellent. There were many things to do locally and Milan was very close as well. We stayed here for our anniversary and it was excellent. Would recommend anyone."

"This is a first rate luxury hotel right on Lake Lugano with an excellent staff and lovely accommodations. Wouldn’t change in thing."

"Excellent location, view. Friendly and helpful staff."

"I booked this hotel mainly because it is near the station and I wanted to travel around the Ticino region by train. I wasn't expecting such a charming property that reflects the grand era of travel of a century ago. Despite its age, it has been very well upgraded and my room was very comfortable, ..."