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Hotel Maya

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Maya

Seasonal outdoor pool, pool umbrellas, pool loungers
Lobby lounge
Minibar, in-room safe, desk, blackout curtains
Sun deck
Family Quadruple Room (4 Adults) | Minibar, in-room safe, desk, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Canónigo Manuel Penalva, 2, Alicante, Alicante, 3002
  • Castle of Santa Barbara
    ‪3 min walk‬
  • Postiguet Beach
    ‪5 min walk‬
  • Alicante Harbour
    ‪13 min walk‬
  • Alicante (ALC-Alicante Intl.)
    ‪14 min drive‬

Room options

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | Minibar, in-room safe, desk, blackout curtains

Comfort Double or Twin Room

  • 24 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Triple Room (3 adults)

Family Triple Room (3 adults) | Minibar, in-room safe, desk, blackout curtains

Family Triple Room (3 adults)

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed OR 3 Single Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, blackout curtains

Superior Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Double or Twin Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Quadruple Room (4 Adults)

Family Quadruple Room (4 Adults) | Minibar, in-room safe, desk, blackout curtains

Family Quadruple Room (4 Adults)

  • 26 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Triple Room (2 Adults + 1 Child)

Triple Room (2 Adults + 1 Child) | Minibar, in-room safe, desk, blackout curtains

Triple Room (2 Adults + 1 Child)

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed OR 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Double Room Single Use

Minibar, in-room safe, desk, blackout curtains

Double Room Single Use

  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room, Terrace, Sea View

Deluxe Double Room, Terrace, Sea View | Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room, Terrace, Sea View

  • 24 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, desk, blackout curtains

Deluxe Double or Twin Room

  • 18 sq m
  • Park view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Hotel Maya

Family-friendly hotel connected to a railway/underground station in Alicante with a seasonal outdoor pool
A restaurant, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and a coffee shop/cafe are on-site.
Hotel Maya offers 194 accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets and hairdryers.

This Alicante hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Maya. During your stay, you'll be connected to a railway/underground station and just a quick walk from Archaeological Museum of Alicante. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include meeting rooms, multilingual staff and a lift
  • On-site recreation includes a gym, mini golf and a playground
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes by foot from Postiguet Beach and a 3-minute drive from Alicante Harbour
  • Cats and dogs welcome for a fee (restrictions apply)
Hotel Maya offers its guests a seasonal outdoor pool, a fitness centre, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Hotel Maya. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Alicante hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.
Altea – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 12 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Altea

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-cm TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 18 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 21.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Self-parking fee: EUR 12 per night
  • Pet fee: EUR 18 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 21.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in March and close in November.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Maya Alicante
Maya Alicante
Hotel Maya Hotel
Hotel Maya Alicante
Hotel Maya Hotel Alicante

Hotel Maya Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 337 out of 1000 reviews
Rating 8 - Good. 489 out of 1000 reviews
Rating 6 - Okay. 132 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place! Good gym
Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bus transfer from airport literally stopped outside the hotel. 7th floor room recently refurbished which was lovely. Breakfast plentiful and so much to choose from. Everything was in walking distance. Fantastic customer service provided by ‘Noelia’ front desk throughout. Really welcoming and accommodating. We would return.
Stayed 2 nights in Feb 2025

8/10 Good

Andrew

Stayed 3 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The location is great, the communication is perfect, it's neat, solid, economy-level hotel. The only downside is that breakfast could start much earlier, at least for the coffee/pastry "section".
Stayed 2 nights in Dec 2024

8/10 Good

Beverley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to an early flight we arrived at midday expecting to leave our baggage and go away until check in time which wasn’t until 4pm but as the room was available we were allowed to check in straight away which was really good. The room was spacious and very clean with a covered balcony and sea view. Only down side was the walls were very thin and could hear people in the next room talking and their TV quite loudly. Also service maintenance on the lifts late afternoon on two days with a lot of loud drilling and banging was a bit disturbing. Our TV remote did not work but mentioned at reception as we were going out to dinner and when we got back the issue had been dealt with so we were pleased about the quick response. Overall a really good hotel and the price was very reasonable and even included breakfast of which there was a very varied choice. Would definitely recommend.
Stayed 3 nights in Nov 2024

8/10 Good

Marisela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and I enjoyed my stay. I would visit this hotel again.
Stayed 4 nights in Nov 2024

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in Nov 2024

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good hotel,very well situated . 30 mins from airport using C6 bus which stops 3 mins up the road from the hotel Brilliant staff who always are helpful and smiling . Nice outdoor pool . 6 mins walk to a main shopping centre 6 mins walk to beach and I to old town Easy access to Santa Barbara castle. Between 2 tram stops
Stayed 3 nights in Oct 2024

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel and staff. Only thing missing is heat the pool during shoulder season and this would be a give star
Stayed 1 night in Oct 2024

6/10 Okay

Marzena

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 5 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful
Stayed 3 nights in Sep 2024

10/10 Excellent

ANTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, very clean and good choice food. Staff are very helpful and the location is great. Would strongly recommend this hotel. Thank you.
Stayed 5 nights in Aug 2024

8/10 Good

BRIAN ALISTER

Stayed 4 nights in Jun 2024

10/10 Excellent

michael

Stayed 7 nights in Jul 2024

8/10 Good

Maggie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel, the staff was very friendly and helpful! Everything was spotless. Only reason it doesn’t get 5 stars from me is because the walls are so thin and we were up all night listening to our neighbors play loud music and other activities till 4 in the morning.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jessica Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Great staff. Good location.
Stayed 6 nights in Jul 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not too far from the beach; large, clean rooms-and ours was newly refurbished too-great breakfast and friendly staff. Reception check-in was slow, but the reception staff were helpful. We’ll definitely stay here again!
Stayed 2 nights in Jul 2024

6/10 Okay

Caitlin

Stayed 2 nights in Jun 2024

8/10 Good

Oscar

Stayed 1 night in Jun 2024

8/10 Good

James, Exmouth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique and a few shortcomings, but a most enjoyable stay. Good pool and poolside area. Shame there was no nice bar to enjoy anv evening drink/nightcap. But all good and would say book it
Stayed 4 nights in May 2024

8/10 Good

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was lovely and clean with a nice big TV. Kettle available for the room at reception which is great as I love a cup of tea. Breakfast brilliant, great choice and wine also. Only fault was the loud drilling and banging from building works below our room which on some days started as early as 8am . I feel we should have been made aware of this building work prior to booking and rooms on the floors above should not be used as this was very loud and woke us up. Staff polite and friendly . Lovely stay would return in the future.
Stayed 3 nights in Mar 2024

8/10 Good

Asok kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, breakfast, and facilities.
Stayed 9 nights in Mar 2024