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Hotel Sercotel Maya Alicante

3.0 star property

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Photo gallery for Hotel Sercotel Maya Alicante

Daily buffet breakfast for a fee
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Gym
Seasonal outdoor pool, pool umbrellas, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Canónigo Manuel Penalva, 2, Alicante, Alicante, 3002
  • Place, Postiguet Beach
    ‪6 min walk‬
  • Place, Castle of Santa Barbara
    ‪8 min walk‬
  • Place, Alicante Harbour
    ‪14 min walk‬
  • Airport, Alicante (ALC-Alicante Intl.)
    ‪18 min drive‬

Room options

View all photos for Superior Room (With Views)

View from room

Superior Room (With Views)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room (Triple)

Minibar, in-room safe, desk, blackout curtains

Room (Triple)

  • 1 bedroom
  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds
  • Free Wi-Fi

Superior Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Classic Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room

Minibar, in-room safe, desk, blackout curtains

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double or Twin Room

A hotel room with two beds, a desk, a chair, a television, and a large window with curtains.

Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Classic

Minibar, in-room safe, desk, blackout curtains

Classic

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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  • Air-conditioning
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4.8 out of 5, Exceptional, 1,182 reviews
The price is €176
includes taxes & fees
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About this property

Hotel Sercotel Maya Alicante

A restaurant, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and a coffee shop/cafe are on-site.
Hotel Sercotel Maya Alicante offers 194 accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets and hairdryers.

This Alicante hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Sercotel Maya Alicante. During your stay, you'll be connected to a railway/underground station and just a quick walk from Archaeological Museum of Alicante. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include 4 meeting rooms, conference space and multilingual staff
  • On-site recreation includes a gym, mini golf and a playground
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 11 minutes by foot from Postiguet Beach and a 3-minute drive from Alicante Harbour
  • Cats and dogs welcome for a fee (restrictions apply)
Hotel Sercotel Maya Alicante offers its guests a seasonal outdoor pool, a fitness centre, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 2799 square feet (260 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Hotel Sercotel Maya Alicante. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Alicante hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.
Altea – This restaurant serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 12 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Altea

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,799 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-cm TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Self-parking fee: EUR 12 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 April and close on 02 November.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Maya Alicante
Maya Alicante
Hotel Maya Hotel
Hotel Maya Alicante
Hotel Maya Hotel Alicante

Hotel Sercotel Maya Alicante Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 380 out of 1001 reviews
Rating 8 - Good. 456 out of 1001 reviews
Rating 6 - Okay. 127 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lisa

Friendly staff lovely room and nice breakfast Great location
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room cleaned everyday, all staff extremely friendly/welcoming.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, staff friendly & helpful, clean & comfortable hotel, good choices for breakfast, only 20 minutes transfer from airport, bus stop directly outside hotel, tram within 5 minutes walk, well worth a visit.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Pontus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and staff. However very thin walls between rooms (hearing all talks) to be top notch.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Bridget

Liked: Cleanliness, staff & service
Disliked: Amenities
Room lovely staff very pleasant and courteous
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Melvyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Very clean, comfortable and spacious room. Staff were very friendly and accommodating. Beach was just a short walk away, and Old Town only 10 minutes down the road by foot.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Lydia

Liked: Cleanliness, amenities
Clean, great view, comfy bed, no noise, great location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An. Excellent hotel, good service, first class rooms and wonderful breakfast. Only 5 minutes walk from airport bus stop so very convenient
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Nissa

Liked: Cleanliness, staff & service, amenities
Lovely staff and clean well organised hotel
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities
All excellent
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Tetyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room! Friendly staff. Healthy and delicious breakfast.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are so friendly and cleanliness was excellent
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
All above nice and relaxing
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff, great breakfast, would definitely recommend
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Julianna

Liked: Cleanliness, staff & service, amenities
Our room was clean, tidy, and very comfortable, with a stunning view from the windows. The staff, especially the receptionist, were polite and helpful throughout our stay. Breakfast was delicious and fresh, offering a wide variety of choices. We had a wonderful time at the hotel and will definitely be back.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Jan

Ok
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Samiru

Clean rooms, friendly sta
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Simin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, excellent location for metro, rooms a little dated but fine, breakfast has good variety for all the family!
Breakfast sweet treats
Breakfast sweet treats part 2
The view from our 4th floor room
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Lebrant

Liked: Cleanliness, staff & service, amenities
Room was great, location was great, bathroom could use a refurbished, seemed old
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and breakfast
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Asher

Liked: Cleanliness
No complaints. 6.8 /10
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Room was generally clean but I did find some rubbish under the sink in the bathroom. Nice toiletries in bathroom and lovely powerful shower. Big bed which was comfortable. However the walls are extremely thin and I could hear everything that was said from the room next door. Hotel breakfast was great, good choices, fresh and plentiful. Staff efficient and helpful.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Really nice hotel. Excellent breakfast. Nice pool with sunbeds. Helpful staff
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is very nice and very convenient. The remodeled rooms (Superior and Premium) are worth the extra money. The front desk staff is excellent—both professional and welcoming. We have stayed at the Maya numerous times and will continue to make it our go-to hotel in Alicante.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Maya

Lovely hotel very clean and tidy , breakfast had plenty of choice would stay here again .
Stayed 2 nights in Jul 2025

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