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Holiday Inn Express & Suites Allentown West by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Allentown West by IHG

Exterior
Exterior
Point of interest
Free daily full breakfast
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
5630 Tilghman Street, Allentown, PA, 18104
  • Place, Jordan Creek
    ‪3 min drive‬
  • Place, Dorney Park & Wildwater Kingdom
    ‪5 min drive‬
  • Place, Philip and Muriel Berman Sculpture Park
    ‪5 min drive‬
  • Airport, Allentown, PA (ABE-Lehigh Valley Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, Multiple Beds

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, Multiple Beds

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds (Additional Living Area)

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Additional Living Area)

9.4 out of 10
Exceptional
(16 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Comm)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (Comm)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(76 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Comm)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Comm)

  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Allentown West by IHG

Family-friendly hotel with free breakfast and fitness centre
An indoor pool, a fitness centre and a snack bar/deli are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Holiday Inn Express & Suites Allentown West by IHG offers 77 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Holiday Inn Express & Suites Allentown West by IHG. During your stay, you're just a quick walk from Lehigh Valley. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from Muhlenberg College and 7 minutes from Dorney Park & Wildwater Kingdom
Holiday Inn Express & Suites Allentown West by IHG offers its guests a kids' pool, an indoor pool, and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Holiday Inn Express & Suites Allentown West by IHG. Free self parking is available.

This Allentown hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 2007
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 10.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 10.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Allentown Dorney Park
Best Western Plus Allentown Inn Dorney Park
Best Western Plus Dorney Park
Best Western Plus Inn Dorney Park
Holiday Inn Express Allentown West Hotel
Holiday Inn Express Allentown West
Holiday Inn Express Suites Allentown West
Holiday Inn Express Suites Allentown West by IHG
Holiday Inn Express Suites Allentown West an IHG Hotel
Holiday Inn Express & Suites Allentown West by IHG Hotel
Holiday Inn Express & Suites Allentown West by IHG Allentown

Holiday Inn Express & Suites Allentown West by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 543 out of 1001 reviews
Rating 8 - Good. 220 out of 1001 reviews
Rating 6 - Okay. 102 out of 1001 reviews
Rating 4 - Poor. 63 out of 1001 reviews
Rating 2 - Terrible. 73 out of 1001 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Keisha

Stayed 1 night in Oct 2025

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome front desk staff

Very friendly front desk staff. They went above and beyond with service.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

George, Allentown

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe parking, convenient and inexpensive
Stayed 1 night in Oct 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Wilson

Stayed 3 nights in Sep 2025

8/10 Good

Daren

Stayed 3 nights in Sep 2025

10/10 Excellent

Melinda

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Joshua

Travelled with family
Liked: Staff & service
Furnishings are quite tired.
Stayed 1 night in Sep 2025

4/10 Poor

Elvin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

HORRIBLE!

I was very disappointed with our stay at this IHG. The person at the front desk at our check-in on Sept 26, 2025 was pleasant. We got to our room, dropped off our luggage and headed out to visit with our sick uncle. When we got back at about 10:30 pm, it was then we realized the uncleanliness of the room. The bathroom sink had a stain, appeared to be dried up spit, the rim under the toilet bowl was black, shower area was not as clean, couch in the room was dinged and dirty, and chair was scuffed. However, the bed was clean and comfortable. Parking was not a problem I told the person at the desk when we were leaving, he made notes to let the manager know and said since we booked with Hotels.com, we would have to let Hotels.com know of our experience This was the first IHG we had a very bad experience.
Stayed 1 night in Sep 2025

8/10 Good

Mindy

Stayed 2 nights in Sep 2025

10/10 Excellent

Elaine, Warminster

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly surprised with the clean, refurbished room. This hotel has improved since my last visit.
Stayed 1 night in Sep 2025

8/10 Good

maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean room,parking available...all good
Stayed 2 nights in Sep 2025

10/10 Excellent

Joanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Lori

Stayed 1 night in Sep 2025

10/10 Excellent

Claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious Rooms

Holiday Inn Express & Suites Allentown West was a really nice hotel to stay. The room was very clean and had so much space. I would definitely recommend staying at this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

bill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super-friendly and helpful staff. The area has lots of truck and highway traffic, but relatively quiet compared to other hotels that we've stayed at. Nice pool and breakfast included. Overall a very pleasant stay and a very good value.
Stayed 2 nights in Sep 2025

10/10 Excellent

Shruthi

Stayed 2 nights in Sep 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Felt very welcomed

The front dest agent Jayleen was so welcoming. She made such a great first impression! The bed was super comfy and the room was clean. The ladies overseeing the breakfast buffet did a wonderful job !
Stayed 1 night in Sep 2025

10/10 Excellent

NOREENANNE

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Family trip

We had a very nice time
Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanest hotel I’ve stayed in a long time. Room was nice and clean. I’ve been in some horror stories. No complaints and breakfast was great! Staff was wonderful
Stayed 1 night in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 1 night but we always choose this hotel. The front desk staff is nice and helpful.
Stayed 1 night in Sep 2025

6/10 Okay

alexandra

Stayed 2 nights in Aug 2025

4/10 Poor

Dennis

Disliked: Cleanliness, staff & service, property conditions & facilities
The bathroom floor
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025