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Holiday Inn Express & Suites Allentown West by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Allentown West by IHG

Exterior
Point of interest
Lobby sitting area
Free daily full breakfast
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
5630 Tilghman Street, Allentown, PA, 18104
  • Dorney Park & Wildwater Kingdom
    ‪6 min drive‬
  • Muhlenberg College
    ‪7 min drive‬
  • Allentown Fairgrounds
    ‪9 min drive‬
  • Allentown, PA (ABE-Lehigh Valley Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed (Additional Living Area)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed (Additional Living Area)

9.4 out of 10
Exceptional
(16 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Comm)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking (Comm)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(63 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, Multiple Beds

1 bedroom, premium bedding, in-room safe, desk

Executive Room, Multiple Beds

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Suite, 2 Queen Beds (Additional Living Area) | 1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds (Additional Living Area)

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr) | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Comm)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Non Smoking (Comm)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception

Four Points by Sheraton Allentown Lehigh Valley

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, (1007)
The price is €115
for 1 room
includes taxes & fees
26 Jul - 27 Jul
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About this property

Holiday Inn Express & Suites Allentown West by IHG

Family-friendly hotel with free breakfast and fitness centre
An indoor pool, a fitness centre and a snack bar/deli are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Holiday Inn Express & Suites Allentown West by IHG offers 77 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Holiday Inn Express & Suites Allentown West by IHG. During your stay, you'll be close to Dorney Park & Wildwater Kingdom. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from Muhlenberg College and 7 minutes from Dorney Park & Wildwater Kingdom
Holiday Inn Express & Suites Allentown West by IHG offers its guests a kids' pool, an indoor pool, and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Holiday Inn Express & Suites Allentown West by IHG. Free self parking is available.

This Allentown hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 2007
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 10.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 10.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Allentown Dorney Park
Best Western Plus Allentown Inn Dorney Park
Best Western Plus Dorney Park
Best Western Plus Inn Dorney Park
Holiday Inn Express Allentown West Hotel
Holiday Inn Express Allentown West
Holiday Inn Express Suites Allentown West
Holiday Inn Express Suites Allentown West by IHG
Holiday Inn Express Suites Allentown West an IHG Hotel
Holiday Inn Express & Suites Allentown West by IHG Hotel
Holiday Inn Express & Suites Allentown West by IHG Allentown

Holiday Inn Express & Suites Allentown West by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 529 out of 1002 reviews
Rating 8 - Good. 233 out of 1002 reviews
Rating 6 - Okay. 102 out of 1002 reviews
Rating 4 - Poor. 62 out of 1002 reviews
Rating 2 - Terrible. 76 out of 1002 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Emmanuel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

JEFFREY

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Had a fire on the third floor ice machine.
Stayed 1 night in Apr 2025

2/10 Terrible

Jacob

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was a fire in the third floor ice maker at 9pm and the entire hotel was evacuated and we had to cut our trip short. No compensation was offered. We have not been contacted by the hotel other than an automated email asking us to rate our stay.
Stayed 2 nights in Apr 2025

2/10 Terrible

Drew

The fire alarm went off at 9pm. We all had to find a new hotel after fire dept finished. Things happen but it sucked. We'll see how they handle the refund.
Stayed 1 night in Apr 2025

2/10 Terrible

Marlene

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately during our two night three day stay there was a fire in the facility. We had to find our own accommodations and pay for it.
Stayed 2 nights in Apr 2025

6/10 Okay

Roxana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was all extremely nice but the condition of the hotel is very outdated. The walls and ceilings are all cracked in the room as well as hallway. Upon entering my room there was dry yellow pee stain on my toilet seat which means it was not cleaned . The property needs full renovation and better deep cleaning.
Stayed 1 night in Jan 2025

10/10 Excellent

Charlie

Travelled with family
I enjoyed my stay
Stayed 1 night in Mar 2025

4/10 Poor

Karen

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
uneven floor, crappy paint job, horrible chemical smell. this hotel at best seems more like a motel 8. However, The bed was at least clean and comfortable, and the a/c unit filters seem cleanish.
Stayed 1 night in Mar 2025

8/10 Good

Mitzi

Stayed 1 night in Mar 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and accommodating. When they found out we traveled with 7 kids, they let us into the rooms early. Rooms were clean and well stocked. The kids had a great time swimming. Breakfast had plenty of options for everyone. Overall, a very wonderful weekend. Definitely will book again!
Stayed 1 night in Mar 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quick stay for my son’s 12th birthday and we had a great stay
Stayed 1 night in Mar 2025

10/10 Excellent

Arquimedes

Stayed 1 night in Feb 2025

10/10 Excellent

Yajaira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very nice piece to stay.

We stay here often because it is the nicest hotel that is near our son’s home. We have never had a problem.
Stayed 2 nights in Feb 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Kyle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No hot water! I went skiing all day and wasn’t able to take a shower. What a joke! Do not stay there. I was told repeatedly it would be fixed in a few hours. I should be refunded.
Stayed 1 night in Feb 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Giselle

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
We had such a bad experience with the breakfast. The lady working in the area was so mean and nasty with us. Knowing we didn’t speak English, and I asked her a simple question around Help with the pancakes, she was so mean and slamming everything
Stayed 1 night in Feb 2025

10/10 Excellent

danielle

Liked: Cleanliness, amenities, property conditions & facilities
The process was simple. The young woman at the desk was very professional and friendly! That combination makes for a welcoming environment.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

David

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at front desk and all
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine stay

The pool always gets to my daughter’s eyes. Breakfast is ok especially since it’s free. The room was supposed to have additional living space but it wasn’t t as big as the other rooms we’ve stayed in at this location when we paid for additional living space.
Stayed 1 night in Jan 2025

8/10 Good

Hardin

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Even tho this property was undergoing a slight bit of reservation, a strong point was the degree of quiet and lack of traffic noise even tho it was just off a major Interstate Hwy. However there are obvious areas where they need improvement. First thing I noticed was the extremely frayed and old bathmat; it really belonged in a landfill. The shower had black mildewed and cracked calk pretty much along the entire thing... an oversight that really should have been caught by the handyman. The hallway carpet in front of and down the hallway had white stains that seemed like they were there a long time. A few doors down a ceiling tile had been removed and exposed a leaking pipe which had a garbage can under it to collect the water. It wasn't a new leak as the hallway had a stale mildew smell; again... a plumber should have been called out for and emergency repair, not left broken. Just across the hall, painters tape was left and created an uncared for appearance. These issues had nothing to do eith renovation (in fact we saw none)... just careless and sloppy. The elabator was dirty and the fans was noisy and broken so that there was reallt bad and no no fresh air in the elavator
Stayed 1 night in Jan 2025