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Citadines Canal Amsterdam

Property class: 4

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Photo gallery for Citadines Canal Amsterdam

Lobby
Studio Executive | Premium bedding, in-room safe, laptop workspace, blackout curtains
Lounge
Daily continental breakfast (EUR 19 per person)
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Noorderstraat 46, Amsterdam, 1017 TV
  • Place, Heineken Experience
    ‪7 min walk‬
  • Place, Rijksmuseum
    ‪9 min walk‬
  • Place, Dam Square
    ‪18 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪18 min drive‬

Room options

View all photos for Classic Double Room

Coffee and/or coffee maker

Classic Double Room

  • Sleeps 2

View all photos for Studio

Premium bedding, in-room safe, laptop workspace, blackout curtains

Studio

9.4 out of 10
Exceptional
(13 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Executive

Studio Executive | Premium bedding, in-room safe, laptop workspace, blackout curtains

Studio Executive

9.6 out of 10
Exceptional
(5 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for One-Bedroom Apartment

One-Bedroom Apartment | Premium bedding, in-room safe, laptop workspace, blackout curtains

One-Bedroom Apartment

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for One-Bedroom Executive Apartment

Premium bedding, in-room safe, laptop workspace, blackout curtains

One-Bedroom Executive Apartment

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Double Beds

View all photos for Classic Room

Premium bedding, in-room safe, laptop workspace, blackout curtains

Classic Room

9.0 out of 10
Wonderful
(31 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Room

8.0 out of 10
Very good
(1 review)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room

Premium bedding, in-room safe, laptop workspace, blackout curtains

Superior Room

9.2 out of 10
Wonderful
(28 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Studio

  • Sleeps 2

Superior Room

  • Sleeps 2

Executive Studio

  • Sleeps 2

View all photos for One-Bedroom Apartment

Bathroom | Shower, eco-friendly toiletries, hair dryer, slippers

One-Bedroom Apartment

  • Sleeps 4

Standard Room

  • Sleeps 1

View all photos for Executive One-Bedroom Apartment

Premium bedding, in-room safe, laptop workspace, blackout curtains

Executive One-Bedroom Apartment

  • Sleeps 4

Similar properties

Exterior
citizenM Amstel Amsterdam
Amsterdam City Centre
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.8 out of 5, Exceptional, 888 reviews
The price is €227
includes taxes & fees
13 May - 14 May
citizenM Amstel Amsterdam

About this property

Citadines Canal Amsterdam

This smoke-free hotel features a fitness centre, a bar/lounge and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a meeting room and dry cleaning are on-site. Weekly housekeeping is available.
Citadines Canal Amsterdam offers 93 accommodations with espresso makers and a safe. Beds feature premium bedding. 50-inch Smart televisions come with satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Citadines Canal Amsterdam. During your stay, you're just a quick walk from Heineken Experience. You'll find features such as free WiFi in public areas, plus a gym and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 4-minute walk from Amstelkerk and 7 minutes on foot from Utrechtsestraat
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Citadines Canal Amsterdam, you'll find a fitness centre, a vending machine, and multilingual staff. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Citadines Canal Amsterdam also features tour/ticket assistance, coffee/tea in common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Citadines Canal Amsterdam was completed in March 2024.

This 4-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7 AM to 10:30 AM and at the weekend from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Uncovered parking on site (EUR 55 per day)
  • Limited on-site self parking

Food and drink

  • Continental breakfast available for a fee 7 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle storage
  • Bicycles
  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (95 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (80 centimetre high)

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1969
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - March 2024
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 19 for adults and from EUR 9.50 for children
  • Uncovered self-parking fee: EUR 55 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking and high chair
This property accepts credit/debit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Amsterdam Arthur Frommer
Mercure Amsterdam Arthur Frommer
Mercure Frommer
Mercure Hotel Amsterdam Arthur
Mercure Hotel Amsterdam Arthur Frommer
Mercure Hotel Frommer
Accor Amsterdam Arthur Frommer
Mercure Amsterdam Arthur Frommer Hotel Amsterdam
Mercure Hotel Amsterdam Centre Canal District
Mercure Hotel Canal District
Mercure Amsterdam Centre Canal District
Mercure Canal District
Citadines Canal Amsterdam Hotel
Citadines Canal Amsterdam Amsterdam
Citadines Canal Amsterdam Hotel Amsterdam
Mercure Hotel Amsterdam Centre Canal District
Mercure City Amsterdam Centre Canal District Hotel

Citadines Canal Amsterdam Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 350 out of 493 reviews
Rating 8 - Good. 102 out of 493 reviews
Rating 6 - Okay. 22 out of 493 reviews
Rating 4 - Poor. 9 out of 493 reviews
Rating 2 - Terrible. 10 out of 493 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jessica

Stayed 3 nights in Jan 2026

10/10 Excellent

Oksana

Liked: Cleanliness, amenities, property conditions & facilities
Perfectly clean renovated room, with extra amenities, awesome bedding, good pillows, sweetest personal, convenient location (near subway stations and main attractions)
Stayed 2 nights in Jan 2026

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay. Amazing location, super quiet and lovely street within very close distance of shopping and restaurants. Wonderful amenities including filtered water and coffee. Super kind staff!
Stayed 3 nights in Dec 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Great and very hospitable welcome, excellent and helpful staff. Location good 5 min walk to metro. Clean and crisp. Room a bit small as no space to put your luggage although bathroom is very nice and spacious. Walls thin so was a little bit noisy but I think that’s due to a noisy and inconsiderate neighbour moving furniture at 6am! Happy to have stayed.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and room was clean but small. But big enough for what we needed it for. Friendly staff. Lovely lounge in the reception area where tea and coffee is complimentary. Takes 11mins by metro from central station - super convenient. Would recommend if you want quiet but a walk away from some action.
Stayed 3 nights in Dec 2025

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Great service and nice breakfast. Great location and front desk was so amazing for anything. All staff was so helpful
Stayed 2 nights in Dec 2025

8/10 Good

Dulcie, Chichester

Liked: Cleanliness, amenities, property conditions & facilities
Friendly polite and helpful staff Nice room
Stayed 4 nights in Dec 2025

6/10 Okay

Lee Cham

Travelled with family
Liked: Amenities
The staff did not remind us we need to tell the frontdesk to have housekeeping. Otherwise room will not be made up everyday. Frontdesk should remind the guests
Stayed 5 nights in Dec 2025

10/10 Excellent

Anna Ximena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room, great location, 6 min walk to the train station, clean, and amazing staff. Would definitely stay here again!!
Stayed 3 nights in Nov 2025

10/10 Excellent

Susan, New York

Stayed 3 nights in Nov 2025

10/10 Excellent

James, Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical Dutch buffet. Fresh breads, cheeses , ham, fruit and yogurt. Fresh, bountiful and yummy.
Stayed 2 nights in Nov 2025

10/10 Excellent

Shaun, Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern and convenient
Stayed 1 night in Nov 2025

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, amenities
Comfortable room, with kitchenette, very clean and well maintained. Loved the lounge area with free hot chocolate, coffee and tea, and fruit, and space to relax and work. Great location close to public transport, museums, restaurants etc. Home away from home.
Stayed 4 nights in Nov 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed four nights at Citadines Canal Amsterdam which was amazing Check in was supper easy and the front desk staff Irene and Solar were extremely friendly and helpful throughout our stay. The 1st floor apartment was very well designed and equipped with everything we needed for our stay, we felt at home straight away and cooked a lovely meal without any problem whatsoever. The bed was super comfy and the shower room excellent, again everything you needed and well thought out. The location of the Hotel is outstanding a short walk from the metro and within easy reach of the museums, restaurants and main city centre. We couldn’t have wished for more. Would definitely stay here again - Highly recommended
Stayed 4 nights in Nov 2025

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, amenities
Very friendly and helpful staff, lovely clean, modern room. Good amenities and a good honesty bar selection. Very well located
Stayed 2 nights in Nov 2025

10/10 Excellent

Jamie, Chicago

Liked: Cleanliness, property conditions & facilities
The front desk staff were very friendly and gave me a list of recommended dining options when I arrived. The hotel and rooms are nicely decorated and coffee/tee, ironing board, bathroom toiletries, etc. are provided. The location is excellent. Just a short walk to the Van Gogh and other art museums, shopping and dining, the De Pip neighborhood, and within walking to public transit and a short ride to the airport.
Stayed 6 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great location, atmosphere and style. Very accommodating and friendly.
Stayed 2 nights in Oct 2025

6/10 Okay

Ismail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but it’s quite an expensive place to stay
Stayed 1 night in Oct 2025

10/10 Excellent

Adele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in a great location. Lovely rooms and delicious breakfast.
Stayed 3 nights in Oct 2025

8/10 Good

Daniel, Essex Junction

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lanes/alley ways to hotel don't have sidewalks. Also roadsides have bikes and vehicles blocking pedestrians, so you have to walk in the roadway with your luggage.
Stayed 6 nights in Oct 2025

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable, a little warm at night - but otherwise, nice room. Safe and quiet area, easy to walk everywhere and close to Metro station. Would stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Very clean and modern design. Cozy soft bed. Nice bathroom. No complaints
Stayed 1 night in Oct 2025

6/10 Okay

Nigel

Seems overpriced, can’t see how this is a 4 star hotel. Staff are pleasant, Wi-Fi is good, TV large but channels limited. Soundproofing very poor. Lacking many of things you’d expect of a 4 star. Claims to be an apart hotel, I wasn’t aware of this.
Stayed 7 nights in Sep 2025

10/10 Excellent

Danijela C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great proximity to museums, shopping and dining. Conveniently right on the metro line.
Stayed 3 nights in Sep 2025