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Hotel Pontsteiger

Property class: 4

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Photo gallery for Hotel Pontsteiger

Dining
Property video
Panoramic Suite, 1 King Bed, Lake View | View from room
Exterior
Panoramic Suite, 1 King Bed, Lake View | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Bar
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Pontsteiger 343, Amsterdam, NH, 1014 ZP
  • Place, NDSM Werf
    ‪17 min walk‬
  • Place, Herengracht Canal
    ‪3 min drive‬
  • Place, Anne Frank House
    ‪5 min drive‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪17 min drive‬

Room options

View all photos for Standard Double or Twin Room, 1 Bedroom

Standard Double or Twin Room, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Standard Double or Twin Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Panoramic Suite, 1 King Bed, Lake View

Panoramic Suite, 1 King Bed, Lake View | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Panoramic Suite, 1 King Bed, Lake View

  • River view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double or Twin Room, 1 Bedroom

Basic Double or Twin Room, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Basic Double or Twin Room, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Double or Twin Room, Lake View

Deluxe Double or Twin Room, Lake View | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Deluxe Double or Twin Room, Lake View

9.0 out of 10
Wonderful
(4 reviews)
  • River view
  • 24 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite, 1 Single Bed, Lake View

Junior Suite, 1 Single Bed, Lake View | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Junior Suite, 1 Single Bed, Lake View

  • River view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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About this property

Hotel Pontsteiger

Along with a bar/lounge, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include a 24-hour front desk.
Hotel Pontsteiger offers 27 accommodations with espresso makers and a safe. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Pontsteiger, you're just a quick walk from Westergasfabriek Culture Park. Enjoy features like free WiFi in public areas, plus a bar and dry cleaning service.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry and a concierge
  • 9 minutes by car from Leidseplein and 9 minutes from Vondelpark
As a guest of Hotel Pontsteiger, you'll find a terrace, concierge services, and dry cleaning/laundry services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.

This 4-star Amsterdam hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge

Family friendly

  • Cot (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Pontsteiger Amsterdam
Hotel Pontsteiger Hotel
Hotel Pontsteiger Amsterdam
Hotel Pontsteiger Hotel Amsterdam

Hotel Pontsteiger Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 145 out of 285 reviews
Rating 8 - Good. 73 out of 285 reviews
Rating 6 - Okay. 38 out of 285 reviews
Rating 4 - Poor. 20 out of 285 reviews
Rating 2 - Terrible. 9 out of 285 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Laurie

Travelled with partner
Disliked: Amenities, property conditions & facilities
No where in any document did it say we would have a room with no window. The bed had 2 usb holes on each side, none of them worked to charge. The only outlet was across the room behind the tv. Every time we went out we came back to our keys not working. Very lacking hotel.
Stayed 2 nights in Jan 2026

10/10 Excellent

moshe Shay

Liked: Cleanliness, staff & service, amenities
Very nice place clean and close to the water
Stayed 1 night in Nov 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
All very professional. Happy to stay again.
Stayed 1 night in Nov 2025

8/10 Good

robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room with view for a great price
Stayed 1 night in Nov 2025

10/10 Excellent

Lauren

Stayed 4 nights in Oct 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Muhammad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! The hotel location is really nice and the room is spacious, i just wished if the Parking system is not as complicated as it is.. we needed to inform the reception before leaving the hotel and when we return with the car.. i felt really sorry for the staff because they needed to go to the garage downstairs to open the door and the same as well when we returned.. but i highly recommend staying at this place!
Stayed 2 nights in Oct 2025

10/10 Excellent

Yasmine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HIGHLY RECOMMEND!! We went in the middle of September and our experience was absolutely great! The place is so clean (but remember to ask them to clean everyday because it is by request) and the hotel looks new and very neat but our room was a bit small. I booked a lake view room and it did not disappoint!! Would definitely come back. My only comment is there was no conditioner in the shower room and they did not include slippers, in which I would expect them to be included in a 4-star hotel but these are not major tbh. The hotel is a little bit far from the center but easily accessible via public transportation and veryyy quite during the night which was amazing. 👏👏👏
Stayed 7 nights in Sep 2025

8/10 Good

Paul

Stayed 1 night in Sep 2025

2/10 Terrible

Scott

Business traveller
My flight was cancelled so I couldn’t even get to Amsterdam and the hotel refused to help in any way with a full or partial refund. Thanks.
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely clean, quiet, and very comfortable, although small, room. Not a full service hotel, but easy access to many restaurants and activities. Highly recommend.
Stayed 1 night in Apr 2025

8/10 Good

Vinicius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern suite with bath

Comfortable and very quiet room with all the usual amenities. I had the heating in but the room was still a bit cold (December). I couldn’t find reception when I arrived as the taxi dropped me in the right hand side and the signage on the door stickers directs you to the end of the right building. There are rooms there but that isn’t where reception is. After walking around in the dark and rain for a few minutes I rang and someone from reception kindly came out from the left side of the left building. Overall I would stay again as it was a nice experience otherwise!
Stayed 2 nights in Dec 2024

10/10 Excellent

Dominic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful waterfront property near downtown Amsterdam, right next to the Pontsteiger ferry stop. Westerpark is easily walkable which is a nice change of pace from the city centre. Plenty of cafes, restaurants and shops with significantly less tourist traffic! Staff was extremely helpful and accommodating! Note all rooms are on the ground level, and wifi was spotty likely because of all concrete pillars. Rooms are also typically small like most European city centre hotels
Stayed 3 nights in Nov 2024

6/10 Okay

Marion, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location near the harbour in Westerpark. Walking distance to lots of shops and on convenient transit route. Unit very clean and staff helpful BUT AC system in our section of hotel not working after first day. Temp very hot and uncomfortable even with 2 fans running. Difficulty sleeping at night and because it was a fix for contractor problem wasnt resolved during our 3 nite stay because it happened on a weekend. Staff helpful as best they could. Shout out to Olena for being very gracious despite issue.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jerus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible! They also managed to organize a small surprise for my wife which was really appreciated. Location is great and rooms are really comfortable!
Stayed 1 night in Aug 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view of the river, very clean and spacious room, excellent house keeping. Will definitely stay again
Stayed 4 nights in Apr 2024

8/10 Good

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here, friendly and helpful staff, and convenient location. Like the concrete ceilings and industrial feel. The room did not have a fridge nor a curtain on the shower so there was a cold breeze while I showered. Windows don’t open.
Stayed 1 night in Feb 2024

10/10 Excellent

Aaliyah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel

6/10 Okay

Kathryn

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Nov 2023

4/10 Poor

Fiona

Stayed 1 night in Oct 2023

8/10 Good

pascale

Liked: Cleanliness, staff & service, amenities
Staff are very great and helpful
Stayed 1 night in Oct 2023

6/10 Okay

Majid

Liked: Property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

Simon

Liked: Staff & service, property conditions & facilities, room comfort

Funky hotel close to free ferry port

This hotel is about a scenic 25 minutes walk from Amsterdam Central Station. Outside the hotel is a free ferry across the river to NDSM, from there there is another regular free ferry that takes you to Amsterdam Central Station. The hotel is located on the ground floor of a funky larger complex. The staff are friendly and welcoming. Room was smallish, but with a huge walk in shower. Cleanliness downgraded after rubbish found behind the curtain on arrival, probably an oversight. Would stay here again though.
Stayed 4 nights in Aug 2023

10/10 Excellent

Carl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and wonderful staff
Stayed 2 nights in Aug 2023

10/10 Excellent

Laura

Stayed 1 night in Jun 2023