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Hotel Mai Amsterdam

4.0 star property

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Photo gallery for Hotel Mai Amsterdam

Aerial view
Property video
Interior
Comfort Double or Twin Room, Canal View | City view
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Bar
  • Laundry room

Explore the area

View in a map
30 Geldersekade, Amsterdam, NH, 1012 BJ
  • Place, Amsterdam Chinatown
    ‪1 min walk‬
  • Place, Dam Square
    ‪9 min walk‬
  • Place, Anne Frank House
    ‪16 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪22 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room | Hypo-allergenic bedding, in-room safe, soundproofing, cots/infant beds

Basic Double Room

8.4 out of 10
Very good
(26 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

A hotel room with a large bed, a wooden headboard, a bedside table, a lamp, a chair, a small stool, and a wardrobe.

Standard Double or Twin Room

9.2 out of 10
Wonderful
(12 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Grand Double Room

Grand Double Room | Hypo-allergenic bedding, in-room safe, soundproofing, cots/infant beds

Grand Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, in-room safe, soundproofing, cots/infant beds

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Loft

Executive Loft | Hypo-allergenic bedding, in-room safe, soundproofing, cots/infant beds

Executive Loft

9.6 out of 10
Exceptional
(7 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Double Room, Canal View

Executive Double Room, Canal View | Hypo-allergenic bedding, in-room safe, soundproofing, cots/infant beds

Executive Double Room, Canal View

9.2 out of 10
Wonderful
(17 reviews)
  • Canal view
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Double or Twin Room, Canal View

A hotel room with a large bed, a wooden headboard, a bedside table, a lamp, a chair, a small stool, and a wardrobe.

Comfort Double or Twin Room, Canal View

9.4 out of 10
Exceptional
(40 reviews)
  • Canal view
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, soundproofing, cots/infant beds

Family Room

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 Double Bunk Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room | Hypo-allergenic bedding, in-room safe, soundproofing, cots/infant beds

Standard Triple Room

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

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About this property

Hotel Mai Amsterdam

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services and dry cleaning.
Hotel Mai Amsterdam offers 83 air-conditioned accommodations with espresso makers and a safe. A pillow menu is available. 40-inch plasma televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, designer toiletries and complimentary toiletries. This Amsterdam hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

Hotel Mai Amsterdam's great location gets high marks from our customers. During your stay, you're just a quick walk from St. Nicholas Church. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the central location
  • Just a 2-minute drive from Dam Square and 5 minutes from Heineken Experience
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Hotel Mai Amsterdam.

This Art Deco Amsterdam hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Hotel Mai Amsterdam has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 32.50 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20.95 for adults and EUR 9.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 6 floors
  • Art Deco architecture
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Restaurant dining guides

More

  • Air conditioning
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20.95 for adults and from EUR 9.95 for children
  • Nearby parking fee: EUR 32.50 per day (2297 ft away)
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Mai Amsterdam Hotel
Hotel Mai Amsterdam Amsterdam
Hotel Mai Amsterdam Hotel Amsterdam

Hotel Mai Amsterdam Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 645 out of 991 reviews
Rating 8 - Good. 241 out of 991 reviews
Rating 6 - Okay. 59 out of 991 reviews
Rating 4 - Poor. 27 out of 991 reviews
Rating 2 - Terrible. 19 out of 991 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jessica

Stayed 3 nights in Jan 2026

10/10 Excellent

Abbie

Liked: Cleanliness, staff & service, amenities
What a beautiful hotel! It’s in a central location but the rooms are quiet, clean and beautifully decorated. Would highly recommend.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jodie

Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely
Stayed 2 nights in Jan 2026

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing for a great price! conveniently located near the central train station.
Stayed 1 night in Jan 2026

6/10 Okay

Matt and Amy

Liked: Cleanliness
Disliked: Staff & service
Great location. Clean comfortable room. I wish they had avoided the disappointment of not being able to shower with an honest conversation at check in that the hotel had no hot water. It wasn’t that the issue was not solve able but we had traveled all day wanted a nice room a hot shower before going out to dinner. Unfortunately we had no shower and dinner in stinky travel clothes. Eventually they called to tell us it had been repaired but it was Luke warm at very best. Just be honest with people at check in. Overt the whole situation with not being sneaky.
Stayed 1 night in Jan 2026

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
excellent
Stayed 2 nights in Nov 2025

4/10 Poor

Matthew

Disliked: Staff & service
Unfortunately, my experience at Hotel Mai was disappointing, beginning with check-in. Upon arriving early, the front desk staff member we encountered was rude from the beginning, before even asking our name, we were told check-in was at 3pm. We fully understood and had no issue waiting, but when we asked how we would be notified if a room became available earlier, we were simply told to keep coming back. She said we could not call or email, and would have to keep physically coming back every hour to check if something became available. Each time we returned to the desk, we were not acknowledged despite the staff member chatting with coworkers. No greeting, no eye contact, no updates. Only after we sat quietly in the lobby for some time did a room become available, again without any apology or explanation. During our stay, service remained inconsistent. When we requested our room to be cleaned, very little appeared to be done beyond making the bed. Trash was not emptied, toilet paper was not refilled, and the shower soap was completely empty. We had to ask twice for these basic items to be addressed. We also mentioned our experience with the front desk staff member to other employees, who responded that they knew exactly who we were referring to and that she “has good days and bad days.” This response was surprising and concerning, as it suggests the behavior is known and accepted rather than addressed. Additionally, the hotel was extremely loud. The walls and paper thin
Stayed 4 nights in Dec 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were all so friendly. Our room a good size and perfect for our 3 nights.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sasha

Stayed 1 night in Dec 2025

10/10 Excellent

michael, Monaca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff was amazing
Stayed 1 night in Dec 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, amenities
Super tasteful, relaxing vibe. Great staff. Will definitely stay here again
Stayed 3 nights in Dec 2025

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved are stay at Mai! The staff was very courteous and helpful. The hotel ambient was hommy yet professional and elevated. Special thanks to the Argentinean lady at the front desk.
Stayed 1 night in Dec 2025

10/10 Excellent

Claudia

Stayed 1 night in Dec 2025

8/10 Good

Candice

Stayed 2 nights in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to Central train station. Was clean and comfortable, no complaints
Stayed 1 night in Nov 2025

8/10 Good

Jack

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is a bid oddly configured involving two adjacent buildings. This meant I had to go up one floor, walk down a long hall and then find the next elevator up to my one of the 6 rooms on that second floor. I got confused first few times. The hotel is also very hard to find, even with your phone and walking directions. The location is great and the rooms are relatively bigger and newly done, so, once you are there, it’s great. The lobby is nicely decorated and a good spot to wait out the rain. All the staff I interacted with with great- open, honest, helpful. I don’t choose to get breakfast cause I’m a vegetarian, but I looked in on the room, food and vibe and it looked great.
Lobby view onto the street (next to a canal)
Stayed 2 nights in Nov 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities
Amazing location, room was so comfortable and the staff were very helpful throughout my stay. Can't recommend Hotel Mai enough. Next time I'm in town I will stay here again!
Front of hotel
view from inside main entrance
Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Stayed 2 nights in Nov 2025

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, exceptional staff and clean room. Loved the Hotel Mai.
Stayed 6 nights in Nov 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was perfectly laid out for the 3 of us. My son had his own little space and there was lots of room for our luggage. We arrived early in the day and were very jet lagged and they were able to get us checked in early to our room which was a huge bonus. Hotel is located in perfect area for restaurants and exploration. Will definitely stay here again!
Stayed 1 night in Nov 2025

10/10 Excellent

Renata

Stayed 2 nights in Aug 2025

10/10 Excellent

aye, Daly City

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

8/10 Good

Yuen Kwan

The staff is nice and room is clean. But there is no free bottle of water. They prefer us to drink water from tap or pay.
Stayed 1 night in Nov 2025

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, amenities
We visited the Mai for our wedding anniversary and had a fantastic time! The staff were incredible and always greeted us with a smile. Our room was always spotless. Given the location, i was worried there could be too much noise but i was so wrong - best nights sleep we'd had in years! 100% recommend and would definitely go back!
A nice peaceful area in the honesty bar.
Surprise petals and balloons
Stayed 3 nights in Nov 2025

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