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Aloft Asheville Downtown

3.0 star property

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Photo gallery for Aloft Asheville Downtown

Breakfast served
Breakfast served
Breakfast served
Lounge
Outdoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
51 Biltmore Avenue, Asheville, NC, 28801
  • Place, Wicked Weed Brewing
    ‪2 min walk‬
  • Place, The Orange Peel
    ‪3 min walk‬
  • Place, Harrah's Cherokee Center - Asheville
    ‪9 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪17 min drive‬

Room options

View all photos for aloft, Traditional Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, iron/ironing board

aloft, Traditional Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(106 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Traditional Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, iron/ironing board

aloft, Traditional Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(62 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Traditional Room, 1 King Bed, Mountain View

Premium bedding, in-room safe, desk, iron/ironing board

aloft, Traditional Room, 1 King Bed, Mountain View

9.6 out of 10
Exceptional
(28 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Traditional Room, 2 Queen Beds, Mountain View

Premium bedding, in-room safe, desk, iron/ironing board

aloft, Traditional Room, 2 Queen Beds, Mountain View

9.4 out of 10
Exceptional
(23 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Suite, 1 King Bed, City View

aloft, Suite, 1 King Bed, City View | Living area | 42-inch LCD TV with digital channels, TV, iPod dock

aloft, Suite, 1 King Bed, City View

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Mountain View, Poolside

Premium bedding, in-room safe, desk, iron/ironing board

Traditional Room, 2 Queen Beds, Mountain View, Poolside

10.0 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Traditional Room, 1 King Bed, Mountain View, Poolside

aloft, Traditional Room, 1 King Bed, Mountain View, Poolside | Premium bedding, in-room safe, desk, iron/ironing board

aloft, Traditional Room, 1 King Bed, Mountain View, Poolside

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Mountain View, Poolside (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Traditional Room, 2 Queen Beds, Mountain View, Poolside (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, City View (Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Traditional Room, 1 King Bed, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Mountain View, Poolside (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Traditional Room, 1 King Bed, Mountain View, Poolside (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Mountain View (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Traditional Room, 2 Queen Beds, Mountain View (Mobility/Hearing Accessible, Tub)

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, Mountain View (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Traditional Room, 1 King Bed, Mountain View (Mobility Accessible, Tub)

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Mountain View (Mobility Accessible, Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Traditional Room, 1 King Bed, Mountain View (Mobility Accessible, Roll-in Shower)

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Aloft Asheville Downtown

This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Change of towels is available on request
Aloft Asheville Downtown offers 115 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Bathrooms include a shower, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around Aloft Asheville Downtown. During your stay, you're just a quick walk from The Orange Peel. Free WiFi in public areas, an outdoor pool and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the proximity to shopping and the location
  • Steps from The Orange Peel and 9 minutes on foot from Harrah's Cherokee Center - Asheville
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Aloft Asheville Downtown offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A terrace, gift shops/newsstands, and a garden are also featured at the business-friendly Aloft Asheville Downtown. Parking is available for a fee.

This 3-star Asheville hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Re-fuel – This bistro serves breakfast and light fare. Guests can enjoy drinks at the bar.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 17 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 12 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Re-fuel

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (84 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 20 per person
  • Self-parking fee: USD 17 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
Safety features at this property include a fire extinguisher and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in July and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Asheville Downtown
Aloft Hotel Asheville Downtown
Aloft Asheville Downtown Hotel
Aloft Asheville Hotel

Aloft Asheville Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 789 out of 1005 reviews
Rating 8 - Good. 131 out of 1005 reviews
Rating 6 - Okay. 53 out of 1005 reviews
Rating 4 - Poor. 20 out of 1005 reviews
Rating 2 - Terrible. 12 out of 1005 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ann

Stayed 1 night in Sep 2025

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Nov 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, fun spot in a perfect location, close to everything
Stayed 4 nights in Nov 2025

10/10 Excellent

Ashley

Stayed 1 night in Nov 2025

8/10 Good

Melissa, Ponte Vedra

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is pet friendly so if you aren’t a dog person who is okay with dogs barking in the morning this may not be the place for you. We loved seeing all the dogs coming and going. Also beware of the sliding door in the bathroom it is hard to get out of because the door gets caught on the sink . Overall a good place to stay due to location and dining options.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael, Grand Haven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room with a good view.
Stayed 1 night in Dec 2025

10/10 Excellent

Geraldine

Liked: Cleanliness, amenities, property conditions & facilities
None
Stayed 1 night in Dec 2025

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel to see the sights of downtown Asheville.
Stayed 2 nights in Nov 2025

8/10 Good

Cherry

Liked: Cleanliness, staff & service, property conditions & facilities
Good property for pet owners
Stayed 1 night in Nov 2025

8/10 Good

Todd

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff & attractive common areas. Very dog friendly, which isn’t my preference for a hotel. Rooms are somewhat weathered.
Stayed 1 night in Nov 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities
Staff, clean, helpfuo
Stayed 3 nights in Nov 2025

10/10 Excellent

Jeff

Liked: Staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Nov 2025

10/10 Excellent

Ramona Bethany Anne

Stayed 3 nights in Nov 2025

8/10 Good

Deven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, come here every year with my family! Will return next year as well. Not much to improve but I know this is minor but for comfort it’s something… toilet paper is terrible, super thin and not soft at all.
Stayed 1 night in Nov 2025

10/10 Excellent

Ronald or Jacqueline

Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our 3rd stay. We enjoy the friendly atmosphere and seeing all the dog that come to stay. We will definitely be back.
Stayed 5 nights in Nov 2025

10/10 Excellent

Shaunte

Stayed 3 nights in Nov 2025

10/10 Excellent

Christopher Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the dog adoption
Stayed 2 nights in Nov 2025

10/10 Excellent

Brooke

Stayed 1 night in Nov 2025

10/10 Excellent

Brooke

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2025

6/10 Okay

Patricia

Liked: Cleanliness, staff & service
Disliked: Amenities
Our “cityview” was a parking garage. Also last time we stayed there was an area for us to take our dogs to potty. The staff was wonderful! But, considering the price of your hotel, for what we got, we won’t be back. Sadly the comfort inn had more to offer.
Stayed 1 night in Nov 2025

10/10 Excellent

Domenick

Stayed 2 nights in Nov 2025

10/10 Excellent

Dana

Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located, affordable and best of all, they had a dog for adoption in the lobby!!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Eric

Stayed 2 nights in Nov 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 4 nights in Nov 2025