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Comfort Inn Biltmore West

2.5 star property

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Photo gallery for Comfort Inn Biltmore West

Lobby
Hypo-allergenic bedding, down duvets, in-room safe, desk
Lobby
Fitness facility
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
15 Crowell Rd, Asheville, NC, 28806
  • Place, WNC Farmers Market
    ‪3 min drive‬
  • Place, French Broad River
    ‪3 min drive‬
  • Place, Asheville Outlets
    ‪3 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(81 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite, 1 King Bed

Business Suite, 1 King Bed | Hypo-allergenic bedding, down duvets, in-room safe, desk

Business Suite, 1 King Bed

7.2 out of 10
Good
(5 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(26 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Bathtub, Mobility, Hearing Accessible)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Bathtub, Mobility, Hearing Accessible)

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower, 1st Floor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower, 1st Floor)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn Biltmore West

Hotel with free breakfast, in the vicinity of WNC Farmers Market
A fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a meeting room are on-site.
Comfort Inn Biltmore West offers 62 accommodations with a safe and coffee/tea makers. Beds feature down duvets. 37-inch LCD televisions come with premium digital channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Comfort Inn Biltmore West gets high marks from our customers. During your stay, you'll be close to WNC Farmers Market. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 5-minute drive from WNC Farmers Market and 6 minutes from Asheville Outlets
  • Pets welcome for a fee (restrictions apply)
Comfort Inn Biltmore West offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Comfort Inn Biltmore West. Free self parking is available.

This Asheville hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 24.00 per pet, per night
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 24.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 June and close on 31 August.
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Inn Biltmore
Comfort Inn Biltmore Hotel
Comfort Inn Biltmore Hotel West
Comfort Inn Biltmore West
Asheville Comfort Inn
Comfort Inn Asheville
Comfort Inn West Hotel Asheville
Comfort Inn Biltmore West Hotel Asheville
Comfort Inn Biltmore West Hotel
Comfort Inn Biltmore West Asheville
Comfort Inn Biltmore West Hotel
Comfort Inn Biltmore West Asheville
Comfort Inn Biltmore West Hotel Asheville

Comfort Inn Biltmore West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 536 out of 1001 reviews
Rating 8 - Good. 327 out of 1001 reviews
Rating 6 - Okay. 95 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rhonda

Stayed 1 night in Oct 2025

8/10 Good

Diana

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean safe and comfortable
Stayed 1 night in Oct 2025

6/10 Okay

Chris

Liked: Staff & service, room comfort
The hotel was okay. We stayed in a King Suite. The bed was clean and comfortable. The bathroom was clean. But I wouldnt even think about sitting on the couch. It was visibly dirty and old. The carpet was worn but didn't look that old. The hotel looks to have been remodeled in the last 5 years or so but there were multiple electrical boxes with plates over them on the walls and painted over. I've definitely stayed in worse hotels but I probably wouldn't stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The young woman that helped check me in was friendly and helpful. the room was comfortable and clean, They also accept pets. Had coffee and water available when we got in at 9pm. The breakfast was ok. Hot eggs and sausage.
Stayed 1 night in Oct 2025

2/10 Terrible

Vici

Stayed 3 nights in Oct 2025

10/10 Excellent

Antwon

Stayed 5 nights in Sep 2025

4/10 Poor

Tim

Liked: Staff & service
Disliked: Room comfort

Ok

Room was decent but incredibly hard and uncomfortable mattress
Stayed 1 night in Sep 2025

10/10 Excellent

Kimberly

Stayed 2 nights in Aug 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy. Good price for short stay. Pool was clean too.
Stayed 1 night in Jul 2025

10/10 Excellent

Larry

Stayed 1 night in Aug 2025

6/10 Okay

elvia

Stayed 1 night in Aug 2025

2/10 Terrible

Matt

Stayed 2 nights in Aug 2025

2/10 Terrible

David

Stayed 1 night in Aug 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kristal was extremely professional and polite when I checked in. I told her I wanted to quiet room and she made that happen. She was very hopeful and the kind of person you hope will be behind the front desk !!
Stayed 1 night in Aug 2025

2/10 Terrible

Kevin

The breakfast made me sick as hell and I am currently at the hospital because of it
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pet friendly

Pet friendly (with $27 a night fee), brightly lit parking lot, free parking, pool, and breakfast buffet!
Stayed 1 night in Aug 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service
Property was aged, but very clean and comfortable. Great price for stay. Would return.
Stayed 1 night in Aug 2025

10/10 Excellent

Steven or Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied customer 💕

Always enjoy Comfort Inn, clean, comfortable and convenient, nice breakfast, friendly staff, good lighting in the parking lot.
Stayed 3 nights in Aug 2025

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Great attendant and room. We got much needed rest
Stayed 1 night in Aug 2025

10/10 Excellent

Chelsea

Stayed 1 night in Aug 2025

10/10 Excellent

Julia

Stayed 1 night in Jul 2025

10/10 Excellent

Davyd, Wilmington

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds
Stayed 2 nights in Aug 2025

6/10 Okay

Cindi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed 12 hours.
Stayed 1 night in Jul 2025

4/10 Poor

MEGAN

Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Stayed 2 nights in Jul 2025