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DoubleTree by Hilton Asheville - Biltmore

4.0 star property

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Photo gallery for DoubleTree by Hilton Asheville - Biltmore

Meeting facility
Lobby
Bar (on property)
Premium Suite, Non Smoking | Living area | 37-inch flat-screen TV with cable channels, TV, video game console
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
115 Hendersonville Road, Asheville, NC, 28803
  • Place, Historic Biltmore Village
    ‪6 min walk‬
  • Place, Cathedral Of All Souls
    ‪6 min walk‬
  • Place, Mission Hospital
    ‪3 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪15 min drive‬

Room options

View all photos for Suite Two Double Beds with Balcony

Suite Two Double Beds with Balcony | Premium bedding, down duvets, pillow-top beds, minibar

Suite Two Double Beds with Balcony

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite One King Bed

Suite One King Bed | Premium bedding, down duvets, pillow-top beds, minibar

Suite One King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite One King Bed Non-Smoking

Suite One King Bed Non-Smoking | Premium bedding, down duvets, pillow-top beds, minibar

Suite One King Bed Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed

One King Bed | Premium bedding, down duvets, pillow-top beds, minibar

One King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed Non-Smoking with Balcony

One King Bed Non-Smoking with Balcony | Premium bedding, down duvets, pillow-top beds, minibar

One King Bed Non-Smoking with Balcony

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds Non-Smoking

Two Queen Beds Non-Smoking | Premium bedding, down duvets, pillow-top beds, minibar

Two Queen Beds Non-Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 Double Bed, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Balcony

Premium Suite, 1 King Bed, Non Smoking, Balcony | Living area | 37-inch flat-screen TV with cable channels, TV, video game console

Premium Suite, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, Non Smoking

Premium Suite, Non Smoking | Premium bedding, down duvets, pillow-top beds, minibar

Premium Suite, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | Living area | 37-inch flat-screen TV with cable channels, TV, video game console

Room, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed, Accessible, Non Smoking

Premium Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Accessible, Non Smoking

Premium Room, Accessible, Non Smoking | Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | Bathroom | Free toiletries, hair dryer, towels

Room, Accessible, Non Smoking

  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Suite, Accessible, Non Smoking | Living area | 37-inch flat-screen TV with cable channels, TV, video game console

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard King

Standard King | Premium bedding, down duvets, pillow-top beds, minibar

Standard King

9.4 out of 10
Exceptional
(36 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Two Doubles

Standard Two Doubles | Premium bedding, down duvets, pillow-top beds, minibar

Standard Two Doubles

9.2 out of 10
Wonderful
(66 reviews)
  • Sleeps 4
  • 2 Double Beds

Mobility Accessible Double Room with Roll in Shower

  • Sleeps 4

Mobility Accessible Premium King Room with Tub

  • Sleeps 2

Mobility Accessible King Room with Bathtub

  • Sleeps 2

Mobility Accessible King Room with Roll in shower

  • Sleeps 2

Mobility Accessible Premium Two Queen Room with Bathtub

  • Sleeps 4

Mobility Accessible King One Bedroom Suite with Bathtub

  • Sleeps 4

Two Double Room with Balcony and Garden View

  • Sleeps 4

Mobility Accessible Double Room with Bathtub

  • Sleeps 4

Premium King Suite

  • Sleeps 4

View all photos for 2Double Balcony

2Double Balcony | Premium bedding, down duvets, pillow-top beds, minibar

2Double Balcony

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Queen Junior Suite

Queen Junior Suite | Living area | 37-inch flat-screen TV with cable channels, TV, video game console

Queen Junior Suite

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Two-Room Suite With 1 King Bed-Garden View-Non-Smoking

  • Sleeps 4

1 King 2 Room Suite-Sofabed-Gardenvw-Nonsmok

  • Sleeps 4

Premium King Room-Non-Smoking

  • Sleeps 2

Two Double Room

  • Sleeps 4

2 Queen Beds-Premium Room-Non Smoking

  • Sleeps 4

Two Double Suite with Balcony and Garden View

  • Sleeps 6

Premium King Room with Balcony-Non-Smoking

  • Sleeps 2

View all photos for Queen Junior Suite

Premium bedding, down duvets, pillow-top beds, minibar

Queen Junior Suite

  • Sleeps 4

Premium King Suite with Balcony

  • Sleeps 4

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About this property

DoubleTree by Hilton Asheville - Biltmore

Along with an indoor pool, this hotel has a 24-hour fitness centre and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre.
DoubleTree by Hilton Asheville - Biltmore offers 197 accommodations with minibars and video game consoles. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This Asheville hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Asheville - Biltmore. During your stay, you're just a quick walk from Cathedral Of All Souls. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as an off-lead area.
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the coffee shop
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from The Orange Peel and a few minutes from Harrah's Cherokee Center - Asheville
  • Local-area shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
DoubleTree by Hilton Asheville - Biltmore offers its guests an indoor pool and a 24-hour fitness centre. There's a coffee shop/cafe on site, as well as a snack bar/deli. A business centre and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 129120 square feet (12000 square metres) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the family-friendly DoubleTree by Hilton Asheville - Biltmore. Self parking is free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.
The Market Place – This coffee shop only serves breakfast. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: USD 9 to 16 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Market Place

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 129,120 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay (maximum USD 84.80 per stay)
  • Maximum 2 (weight limit: 75 lb per pet)
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9 to 16 per person
  • Pet fee: USD 75.00 per pet, per stay (maximum USD84.80 per stay)
  • Service animals are exempt from fees
  • In-room safe fee: USD 3.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Asheville Biltmore
DoubleTree Hilton Asheville Biltmore
DoubleTree Hilton Hotel Asheville Biltmore
DoubleTree Hilton Asheville Biltmore Hotel
DoubleTree by Hilton Asheville - Biltmore Hotel
DoubleTree by Hilton Asheville - Biltmore Asheville
DoubleTree by Hilton Asheville - Biltmore Hotel Asheville

DoubleTree by Hilton Asheville - Biltmore Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1001 reviews
Rating 8 - Good. 241 out of 1001 reviews
Rating 6 - Okay. 100 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Frances

Liked: Cleanliness, amenities
Bathroom not ADA compliant breakfast awful, poor staff in breakfast area,
Stayed 1 night in Nov 2025

10/10 Excellent

Yandira

Liked: Cleanliness, amenities, property conditions & facilities
GREAT LOCATION.
Stayed 2 nights in Nov 2025

10/10 Excellent

Satish

Stayed 1 night in Nov 2025

10/10 Excellent

Rebecca

Stayed 2 nights in Nov 2025

8/10 Good

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the stay, convenient to Biltmore and restaurants. The 2 things no microwave to reheat food, the other was staff made cookies both days and you could smell them everywhere . However when questioned for my 4 year old granddaughter she was not offered one. A little disappointing. My family has always elected to stay there because of convenience . Love the cabinets with history. I hope they decorate for the holidays.
Stayed 2 nights in Nov 2025

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean accommodations - friendly staff. Beds were a little too firm. Otherwise would stay here again
Stayed 3 nights in Nov 2025

10/10 Excellent

Mylinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Located minutes from the Biltmore House, nestled among trees, within walking distance of food and shopping. The one bedroom suite with balcony overlooking the courtyard was just what we needed. Super friendly staff. Very quiet atmosphere. Breakfast was very good.
Stayed 2 nights in Nov 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service
All the above!
Stayed 2 nights in Nov 2025

6/10 Okay

nancy

Liked: Cleanliness
The room 224 needs to be updated with new doors and carpeting. The carpet had an order like pet urine and the doors were chipped at the bottom of them where the wood was coming off. The couch was also worn out and needs replacing. You almost sink to the floor when you sit in it. Basically for the age of the hotel and the history of the hotel some time needs to be put into updating the rooms now.
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
courteous staff, nice clean room.
Stayed 1 night in Nov 2025

10/10 Excellent

Stewart

Travelled with family
The staff was very friendly and helpful. It is a nice and clean environment at a good price. We stayed there last year and chose to do so again this year. The complementary warm cookies are a delicious bonus!
Stayed 1 night in Nov 2025

10/10 Excellent

Aubrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Stayed 3 nights in Nov 2025

10/10 Excellent

Melissa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was great, room was clean, everything was nice
Stayed 1 night in Nov 2025

6/10 Okay

HETTY

The front desk staff could do better with sharing details about the hotel, particularly amenities.
Stayed 2 nights in Nov 2025

10/10 Excellent

Heather

Stayed 1 night in Oct 2025

10/10 Excellent

Melissa, Louisville

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Carla is wonderful!
Stayed 2 nights in Nov 2025

10/10 Excellent

Delilah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Check in was smooth & easy. Guest services were were very professional, kind & and helpful. Me & my sisters were there 4 days and all went well! They texted right after we got to our room making sure everything was good & if we needed. A bit later we noticed remote to bedroom tv missing & texted them & they immediately answered & got it to us! Dining room staff was very polite & quick to service! Really a great stay at the Doubletree by Hilton-Biltmore in Asheville, NC!!! Will definitely stay there again! Sincerely Delilah Chandler remotethebedroom Tv remote was missing
Living area had dining table & chairs, sofa sleeper (very comfortable), stationary chair
2 Double bed suite, (super comfortable beds), with desk& chair, dresser, stationary chair & 2nd Tv.
Very clean bathroom with large bottles of shampoo, conditioner, bodywash & lotion attached to the wall.
Living area with really comfortable sofa sleeper.
Stayed 3 nights in Nov 2025

6/10 Okay

Grace

Liked: Cleanliness, staff & service
Disliked: Amenities
I booked a king bed room with a pullout couch and they put us in a room with two double beds.
Stayed 1 night in Nov 2025

8/10 Good

Kayla

Stayed 2 nights in Nov 2025

4/10 Poor

Carol

Disliked: Amenities
Broken elevators moved to a horrible room. Long wait for check out.
Stayed 3 nights in Nov 2025

8/10 Good

Susan Darlene Belk, Saulsbury

Stayed 1 night in Nov 2025

8/10 Good

Clark

Stayed 2 nights in Nov 2025

6/10 Okay

Tina

Stayed 1 night in Nov 2025

6/10 Okay

Lonnie

Liked: Cleanliness
Disliked: Property conditions & facilities
Needs updating. Elevators didn’t work we had to use the stairs(not good for older people). Gym needs newer equipment. Fire alarm went off & we had to call front desk to verify the fire alarm (might need to look into procedures for guests safety) We think breakfast should be included with the stay.
Stayed 4 nights in Nov 2025

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