DoubleTree by Hilton Asheville - Biltmore

4.0 star property

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Photo gallery for DoubleTree by Hilton Asheville - Biltmore

Meeting facility
Bar (on property)
Indoor pool
Lobby
Premium Suite, Non Smoking | Living area | 37-inch flat-screen TV with cable channels, TV, video game console

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
115 Hendersonville Road, Asheville, NC, 28803
  • Place, Historic Biltmore Village
    ‪6 min walk‬
  • Place, Cathedral Of All Souls
    ‪6 min walk‬
  • Place, Mission Hospital
    ‪3 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪15 min drive‬

Room options

Suite Two Double Beds with Balcony

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 6
  • 2 Double Beds

Suite One King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

Suite One King Bed Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

One King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

One King Bed Non-Smoking with Balcony

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

Two Queen Beds Non-Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Double Bed, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 Double Bed

Premium Suite, 1 King Bed, Non Smoking, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Premium Suite, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 Double Bed

Premium Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Premium Room, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Non Smoking

  • Sleeps 4
  • 1 Double Bed

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

Standard King

9.4 out of 10
Exceptional
(36 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Two Doubles

9.2 out of 10
Wonderful
(66 reviews)
  • Sleeps 4
  • 2 Double Beds

2Double Balcony

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

Queen Junior Suite

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

DoubleTree by Hilton Asheville - Biltmore

Along with an indoor pool, this hotel has a 24-hour fitness centre and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre.
DoubleTree by Hilton Asheville - Biltmore offers 197 accommodations with minibars and video game consoles. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This Asheville hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Asheville - Biltmore. During your stay, you're just a quick walk from Cathedral Of All Souls. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as an off-lead area.
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the coffee shop
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 4-minute drive from The Orange Peel and a few minutes from Blue Ridge Parkway Asheville Entrance
  • Local-area shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
DoubleTree by Hilton Asheville - Biltmore offers its guests an indoor pool and a 24-hour fitness centre. There's a coffee shop/cafe on site, as well as a snack bar/deli. A business centre and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 129120 square feet (12000 square metres) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the family-friendly DoubleTree by Hilton Asheville - Biltmore. Self parking is free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.
The Market Place – This coffee shop only serves breakfast. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: USD 9 to 16 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Market Place

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 129,120 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay (maximum USD 84.80 per stay)
  • Maximum 2 (weight limit: 75 lb per pet)
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9 to 16 per person
  • Pet fee: USD 75.00 per pet, per stay (maximum USD84.80 per stay)
  • Service animals are exempt from fees
  • In-room safe fee: USD 3.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Asheville Biltmore
DoubleTree Hilton Asheville Biltmore
DoubleTree Hilton Hotel Asheville Biltmore
DoubleTree Hilton Asheville Biltmore Hotel
DoubleTree by Hilton Asheville - Biltmore Hotel
DoubleTree by Hilton Asheville - Biltmore Asheville
DoubleTree by Hilton Asheville - Biltmore Hotel Asheville

DoubleTree by Hilton Asheville - Biltmore Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 602 out of 1002 reviews
Rating 8 - Good. 241 out of 1002 reviews
Rating 6 - Okay. 99 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Maximos

Stayed 1 night in Jan 2026

10/10 Excellent

Lyubov, Lake Wylie

Liked: Cleanliness, property conditions & facilities
A very welcoming and friendly stuff. Room was pretty comfortable for a one night stay. The location was very convenient for visiting Biltmore Estate. Would stay again if needed!
Stayed 1 night in Dec 2025

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean rooms and wonderful staff. Cedric was amazing!
Stayed 2 nights in Jan 2026

8/10 Good

Molly, Brynes Mill

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was hard to find the room due to elevator issues
Stayed 2 nights in Dec 2025

8/10 Good

Todd

Stayed 1 night in Dec 2025

10/10 Excellent

Jorge

Stayed 4 nights in Dec 2025

10/10 Excellent

George

Stayed 1 night in Jan 2026

10/10 Excellent

Claude

Liked: Cleanliness
Stayed 3 nights in Dec 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Friendly staff.
Stayed 2 nights in Dec 2025

6/10 Okay

Austin

Stayed 2 nights in Dec 2025

8/10 Good

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
We booked this hotel because it was close to the Biltmore House. The staff was very kind and helpful. The only complaint we would have is that it seemed noisy in our room. It turns out the toilet in the room that butted up to ours ran all the time and when it stopped you could here the pipes “banging”. The toilet ran every few minutes, as in less than every 5 minutes. We stayed at this property for two nights. The room was clean, as was the rest of the property. I would stay here again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jayson

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2025

4/10 Poor

Antwana

Travelled with partner
Liked: Cleanliness
Got sick went to take a hot steam shower which caused the fire alarm to go off wasn't able to call front desk because the phone cord was missing then i get charged 300 extra i guess for the fire department coming out for their defective equipment I've never had an experience like this from any rental or hotel
Stayed 4 nights in Dec 2025

6/10 Okay

Judy

Stayed 4 nights in Dec 2025

10/10 Excellent

Angeline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We traveled with 2 dogs. The dog area was clean. The breakfast was delicious and great service. The shower was hot. The bed and pillows were very comfortable. We did not hear any noise outside the room. Nice lobby and an assortment of snacks/beverages to buy. I would definitely stay here again.
Stayed 1 night in Dec 2025

10/10 Excellent

Shonika

Stayed 1 night in Dec 2025

10/10 Excellent

Ashley

Stayed 2 nights in Dec 2025

6/10 Okay

Cindy

Disliked: Staff & service
not too good
Stayed 2 nights in Dec 2025

8/10 Good

Chelsea

Liked: Cleanliness
Good for the price and the location is amazing. Very helpful and polite staff. We will be back!
Stayed 2 nights in Dec 2025

10/10 Excellent

Patricia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
staff was very nice
Stayed 1 night in Dec 2025

10/10 Excellent

Tila

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2025

8/10 Good

Elisha

Liked: Property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Laurel

Stayed 1 night in Dec 2025

10/10 Excellent

Claudine

Liked: Cleanliness, amenities, property conditions & facilities
Very good customer service
Stayed 3 nights in Dec 2025

8/10 Good

Jami

Liked: Cleanliness, staff & service, amenities
Positive: Extremely friendly and helpful staff, and breakfast was delicious with great service. The room was clean overall. Negative: The toilet paper can cut you and the towels are hard enough to shave your legs.
Stayed 3 nights in Dec 2025