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The Hotel Britomart

5.0 star property
VIP Access

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Photo gallery for The Hotel Britomart

Lobby
Exterior
Premium bedding, minibar, in-room safe, desk
Poraenui Suite King | Premium bedding, minibar, in-room safe, desk
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping

Explore the area

Map
29 Galway Street, Auckland, 1010
  • Queens Wharf
    ‪2 min walk‬
  • Auckland Ferry Terminal
    ‪3 min walk‬
  • Sky Tower
    ‪10 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for City View Room King

City View Room King | View from room

City View Room King

  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Takutai View Room King

Takutai View Room King | Premium bedding, minibar, in-room safe, desk

Takutai View Room King

  • Partial ocean view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Laneway Room King

Premium bedding, minibar, in-room safe, desk

Laneway Room King

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Galway Room King

Galway Room King | Premium bedding, minibar, in-room safe, desk

Galway Room King

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Poraenui Suite King

Poraenui Suite King | Living area | 49-inch LED TV with digital channels, TV

Poraenui Suite King

  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Hohi Suite King

Hohi Suite King | Living room | 49-inch LED TV with digital channels, TV

Hohi Suite King

  • Harbour view
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Waitemata View Room King

Waitemata View Room King | Premium bedding, minibar, in-room safe, desk

Waitemata View Room King

  • Harbour view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Interconnecting Guest Rooms King

Premium bedding, minibar, in-room safe, desk

Interconnecting Guest Rooms King

  • 44 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Poraenui Suite

Premium bedding, minibar, in-room safe, desk

Poraenui Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Laneway Room

Premium bedding, minibar, in-room safe, desk

Laneway Room

  • Sleeps 2
  • 1 King Bed

View all photos for Interconnecting Guest Rooms

Premium bedding, minibar, in-room safe, desk

Interconnecting Guest Rooms

  • Sleeps 4
  • 2 King Beds

View all photos for Galway Room

Premium bedding, minibar, in-room safe, desk

Galway Room

  • Sleeps 2
  • 1 King Bed

View all photos for City View Room

Premium bedding, minibar, in-room safe, desk

City View Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Waitemata View Room

Interior

Waitemata View Room

  • Sleeps 2
  • 1 King Bed

View all photos for Hohi Suite

Premium bedding, minibar, in-room safe, desk

Hohi Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Takutai View Room

Premium bedding, minibar, in-room safe, desk

Takutai View Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

QT Auckland

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (505)
The price is €173
for 1 room
includes taxes & fees
14 Jun - 15 Jun
QT Auckland

About this property

The Hotel Britomart

Luxury hotel with 24-hour fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and 24-hour room service.
The Hotel Britomart offers 104 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre and complimentary bicycles.
Our customers tell us that they can't get enough of the helpful staff at The Hotel Britomart. During your stay, you're just a quick walk from Queen Street Shopping District. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy local cuisine while dining at Kingi
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and complimentary bicycles
  • Guests have great things to say about the location and the overall condition of the property
  • Steps from Queens Wharf and 12 minutes on foot from Sky Tower
The Hotel Britomart offers its guests a 24-hour fitness centre and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 3434 square feet (319 square metres) and includes conference space. The luxury The Hotel Britomart also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This 5-star Auckland hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Kingi – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Daily Bread – On-site coffee shop. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The Hotel Britomart is listed in the 2021 Condé Nast Traveller Hot List.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (NZD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; NZD 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Daily Bread
  • Kingi

Things to do

  • 24-hour gym
  • Designer stores
  • Free bicycle rentals
  • Shopping

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 3,434 square feet of conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 10 floors
  • Built in 2020
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately NZD 28 per person
  • Valet parking fee: NZD 60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Touch (TFE Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

The Hotel Britomart Hotel
The Hotel Britomart Auckland
The Hotel Britomart Hotel Auckland

The Hotel Britomart Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 385 out of 462 reviews
Rating 8 - Good. 47 out of 462 reviews
Rating 6 - Okay. 12 out of 462 reviews
Rating 4 - Poor. 9 out of 462 reviews
Rating 2 - Terrible. 9 out of 462 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here.

This was one of my favorite hotels. Close walking to the ferry and great restaurants and shopping near by. I loved the room. It was perfect.
Stayed 4 nights in Nov 2024

10/10 Excellent

Leslee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, beautiful property, unique design. Staff very friendly and helpful. Highly recommended.
Stayed 1 night in Feb 2025

10/10 Excellent

Ronald Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic stay at the Britomart Hotel in Auckland! While the rooms were on the smaller side, they were beautifully designed, making great use of space and offering a comfortable and stylish atmosphere. The service was truly outstanding—staff were always attentive, friendly, and eager to assist with anything I needed. Their warm hospitality made a real difference in my experience. The hotel’s location was also very convenient, making it easy to explore the city. Overall, we highly recommend the hotel for anyone looking for a well-appointed stay with excellent service.
Stayed 3 nights in Jan 2025

8/10 Good

Adrian

Stayed 2 nights in Feb 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely clean and friendly new eco hotel. Rooms designed to win awards - sleek but counter-intuitive. Ask for a tour unless you enjoy a hunt. Charging ports and toiletry supplies are perversely concealed but fine once you find them. Light controls require an advances degree. We’ve stayed twice and enjoyed both once we figured things out. Frankly the harbor view rooms aren’t worth it IMO - quieter on the inside, smaller bathrooms are brighter than the chic but cave-like bathrooms in the ocean facing rooms (somewhat obstructed views to the working port in any event). Included breakfast nice and worth it. Many nearby restaurants/shops in immediate area and very convenient to the ferry if you’re vacationing on Waiheke Island. Staff is exceptionally friendly and thoughtful.
Stayed 1 night in Feb 2025

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, modern hotel. Staff was great. Enjoyed our stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rebecca, Auckland Central

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Place to stay - always stay here when I'm in Auckland
Stayed 3 nights in Feb 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
New, nice, safe, and a good location for cruise departures.
Stayed 2 nights in Feb 2025

10/10 Excellent

judy, Albuquerque

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Rooms were nice and bed comfortable. Would recommend as area easily walkable and ferry terminal close.
Stayed 4 nights in Feb 2025

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

cindy, pitt meadows

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was terrible. Both of our rooms windows were feet away from other building, an office desk faced our room and there was zero privacy. It was like being in a cave. For that price, I’d never stay there again.
Stayed 1 night in Feb 2025

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Feb 2025

10/10 Excellent

melissa

Liked: Cleanliness, amenities, property conditions & facilities
Love the location
Stayed 4 nights in Jan 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property, where it was, staff was fantastic. Dislike, rooms were quite small such that my husband couldn’t move out of his side of the bed if I had the closet or coffee strongly doors open.
Stayed 2 nights in Jan 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Star Stay

Beautiful hotel, amazing staff, great location and very eco friendly. The room was a bit compact, but had everything you need for a very comfortable stay. The entire staff was friendly and helpful. We appreciated all their efforts to be eco conscious. Also had a delicious breakfast in the restaurant. Highly recommend this 5 star hotel.
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice, great location

Overall enjoyed our stay. Great staff and location. Room was very small though. Not even space for us to unpack - lack of drawers? Difficult for two people to exist in. Could hear everything going on in the hallway every morning. Comfortable bed, big shower. Nice restaurant & really enjoyed the Libraries.
Stayed 3 nights in Jan 2025

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful, with nice decoration and the rooms were also great! I had a bad experience when checking in, however, this did not dampen my overall experience
Stayed 2 nights in Jan 2025

10/10 Excellent

Sonia

Stayed 3 nights in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with incredible food.
Stayed 1 night in Jan 2025

10/10 Excellent

Gregory

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great place to stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew, Heswall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional location. A 5-min walt from cruise terminal (you really don't need a taxi...you can see hotel from ship). Staff were superb, very accomodating indeed. The shops, concert arena, boat terminals etc are within easy walking. A few VERY SMALL changes we would make...but NOTHING that would stip is from ever stayi g here or highly recommending it. We would add to each room a 'magnifying mirror' - as this would help those who want to do make-up, shave etc. Also for some strange reason they tend to vacuum the corridors again at about 9pm. This is a little strange especially for anyone wanting an early night due to an early start the next day. Regardless of this, we really loved this hotel.
Stayed 5 nights in Jan 2025