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Best Western Plus Augusta Civic Center Inn

2.5 star property

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Photo gallery for Best Western Plus Augusta Civic Center Inn

Lobby
Lobby
Restaurant
In-room safe, blackout curtains, iron/ironing board
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
110 Community Drive, Augusta, ME, 04330
  • Place, Augusta Civic Center
    ‪2 min walk‬
  • Place, University of Maine at Augusta
    ‪5 min walk‬
  • Place, Holocaust Human Rights Center of Maine
    ‪10 min walk‬
  • Airport, Augusta, ME (AUG-Augusta State)
    ‪6 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room) | In-room safe, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

  • Sleeps 8
  • 4 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking | In-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | In-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower) | In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking (Walk-in Shower)

In-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Non Smoking (Walk-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

2 Double Beds, Non-Smoking, Microwave And Refrigerator, Work Desk, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave And Refrigerator, Work Desk, Wi-Fi

  • Sleeps 2

Mobility Accessible Two Double Room with Roll in Shower

  • Sleeps 4

Suite-4 Double Beds, Non-Smoking, Living Room, Kitchenette, Microwave And Refrigerator, Wi-Fi

  • Sleeps 6

Accessible-1 King, Mobility Accessible, Communication Assistance, Walk In Shower, Non-Smoking, Full Breakfast

  • Sleeps 2

Accessible-2 Double, Mobility Accessible, Communication Assistance, Walk In Shower, Non-Smoking, Full Breakfast

  • Sleeps 4

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About this property

Best Western Plus Augusta Civic Center Inn

Hotel in Augusta with free breakfast and fitness centre
This smoke-free hotel features a restaurant, a fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Best Western Plus Augusta Civic Center Inn offers 99 accommodations with a safe and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Best Western Plus Augusta Civic Center Inn. During your stay, you're just a quick walk from Augusta Civic Center. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Just a 3-minute walk from Augusta Civic Center and 5 minutes on foot from University of Maine at Augusta
  • Cats and dogs welcome for a fee
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite 24-hour business centre. A fitness centre, a vending machine, and complimentary newspapers in the lobby are also featured at Best Western Plus Augusta Civic Center Inn. Free self parking is available.

This Augusta hotel is smoke free.

Guests are served a free continental breakfast daily from 6 AM to 10 AM.
Best Western Plus Augusta Civic Center Inn has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 10 AM
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Augusta Civic Center
Best Western Plus Augusta Civic Center Inn
Best Western Plus Civic Center
Best Western Plus Civic Center Inn
BEST WESTERN PLUS Augusta Civic Center Inn Maine
Best Western Plus Civic Hotel Augusta
Best Plus Augusta Civic Center
Best Western Plus Augusta Civic Center Inn Hotel
Best Western Plus Augusta Civic Center Inn Augusta
Best Western Plus Augusta Civic Center Inn Hotel Augusta

Best Western Plus Augusta Civic Center Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 376 out of 1002 reviews
Rating 8 - Good. 343 out of 1002 reviews
Rating 6 - Okay. 143 out of 1002 reviews
Rating 4 - Poor. 81 out of 1002 reviews
Rating 2 - Terrible. 59 out of 1002 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Peggy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms where clean, the bed was comfy. Staff was great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christine

Stayed 2 nights in Sep 2025

8/10 Good

barbara

Stayed 1 night in Oct 2025

8/10 Good

Kathy

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were going to an event in the Civic Center so your location was perfect that we could walk to the event. In the morning with 2 little ones to get ready I went down to the breakfast and the woman was extremely helpful and provided me with a tray to bring back breakfast to the room - very pleasant.
Stayed 1 night in Oct 2025

10/10 Excellent

M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was neat and clean, lighting was good for the purpose I had, staff was friendly, except the person at check-out who couldn't be bothered to look up from his phone to acknowledge that I was there. I did not have the breakfast, but from what I could see, it looked fine.
Stayed 1 night in Oct 2025

6/10 Okay

Rayna

Travelled with family
Good location and decent hotel but we were on first floor near many college students and despite all the no smoking signs the place had a VERY strong smell of weed. Other than that it was fine.
Stayed 1 night in Oct 2025

6/10 Okay

Chris

Travelled with group
Liked: Staff & service
Stayed 2 nights in Oct 2025

2/10 Terrible

Jason

Travelled with partner
Disliked: Staff & service
The breakfast in the morning and seeing the flowers
Stayed 1 night in Oct 2025

6/10 Okay

john

Stayed 1 night in Sep 2025

10/10 Excellent

Holly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Room was clean and comfortable. The staff was super friendly. Breakfast was great. Very nice place to stay.
Stayed 1 night in Sep 2025

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, pleasant staff at breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

timothy

Stayed 1 night in Sep 2025

10/10 Excellent

Brant

Stayed 1 night in Sep 2025

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The location was great. It’s an older building and it’s showing its age. The beds were awful. I don’t usually notice these things, maybe because I’m getting older??? But they were not comfortable for the 5 nights.
Stayed 5 nights in Sep 2025

10/10 Excellent

Noreen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The woman at the check in desk was able to get me into my room early which was very helpful, I had several appointments and just wanted to be able to settle in before heading out. thank you.
Stayed 1 night in Sep 2025

10/10 Excellent

nancy l

Liked: Cleanliness, staff & service, property conditions & facilities
I had a late night checkin They allowed me to have a late checkout so I could sleep a little more!!!!
Stayed 1 night in Sep 2025

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right off the turnpike so extremely convenient.
Stayed 1 night in Sep 2025

10/10 Excellent

Emily

Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was easy to make the reservation. Check-in was easy. Everyone was friendly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, room comfort

Overall a good stay

It was a pleasant stay for a long weekend and convenient to the Civic center where we were attending an event all weekend.
Stayed 3 nights in Sep 2025

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was just what we needed for a multi night stay while visiting family. The room was roomy, everything worked properly and was good condition. Breakfast was good for being included in the room price. Hot eggs, breakfast meat and potatoes each day. Breads, pastry, juices.
Stayed 4 nights in Aug 2025