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Holiday Inn Express & Suites Waterville - North by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Waterville - North by IHG

Exterior
Desk, iron/ironing board, free cots/infant beds, free WiFi
Desk, iron/ironing board, free cots/infant beds, free WiFi
Room amenity
Free buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
332 Main St, Waterville, ME, 04901
  • Place, Kennebec River
    ‪18 min walk‬
  • Place, Colby College
    ‪20 min walk‬
  • Place, Waterville Opera House
    ‪3 min drive‬
  • Airport, Waterville, ME (WVL-Robert Lafleur)
    ‪6 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(39 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(4 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Mobility, Access Tub)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom, Accessible (Communications, Mobility, Access Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Mobility)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom, Accessible (Communications, Mobility)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Waterville - North by IHG

Hotel in Waterville with free breakfast and fitness centre
Along with an indoor pool, this hotel has a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Holiday Inn Express & Suites Waterville - North by IHG offers 102 accommodations with free newspapers and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Waterville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Waterville - North by IHG. During your stay, you'll be within walking distance of Colby College. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Kennebec River and a few minutes from Colby College
Holiday Inn Express & Suites Waterville - North by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served. WiFi is free in public spaces.

There's an onsite business centre. The business-friendly Holiday Inn Express & Suites Waterville - North by IHG also features multilingual staff, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48.2803 km) of the property will not be allowed to check in
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Waterville
Comfort Waterville
Waterville Comfort Inn

Holiday Inn Express & Suites Waterville - North by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 482 out of 872 reviews
Rating 8 - Good. 249 out of 872 reviews
Rating 6 - Okay. 69 out of 872 reviews
Rating 4 - Poor. 36 out of 872 reviews
Rating 2 - Terrible. 36 out of 872 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Wendy

Travelled with group
Liked: Cleanliness, staff & service
Why can people who live less than 30 miles away not check in? FYI for anyone planning to stay here. The stay was fine. We have not tried breakfast yet as this review asked how the check in was but actually wanted me to respond to the whole stay. The staff was excellent and friendly. May have to update once we check out but so far so good. It would be nice if streaming services were offered rather than cable.
Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 day trip to visit some friends

My stay was excellent! Prior to arrival I read some mixed reviews. There was someone that took issue with a few dehumidifiers being by the side entrance on the first floor. There was no fowl smell or anything, a few stains on the carpet? Sure, but I don't know what the hell people had such an issue with. Room was immaculate, linens were clean, bed was very comfortable. Breakfast was great, typical full-breakfast hotel type foods (eggs were probably powdered, but decent). Front desk staff were friendly and let me use a phone charger. Gas station, grocery store, restaurants within walking distance. Would definetely stay here again, 5 star review.
Stayed 1 night in Oct 2025

8/10 Good

STEVE

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed. Clean. Super nice breakfast staff. Well done
Stayed 2 nights in Oct 2025

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was near and clean and pleasant to stay at….
Stayed 2 nights in Oct 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable. Very quiet atmosphere.
Stayed 1 night in Oct 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and accessible. Breakfast was amazing! Will stay there again!
Stayed 1 night in Oct 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay. We stayed 10 days and used the hotel as a base to travel to Augusta, Sydney, Portland, Freeport and Bar Harbor. Very central to a lot of places in that area of Maine.
Stayed 9 nights in Sep 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff
Stayed 1 night in Oct 2025

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and check-in was easy. Very nice clean room, good size, great condition. Thank you for making our stay so pleasant.
Stayed 1 night in Sep 2025

6/10 Okay

Sam

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel and staff were very good. My issue was the lack of restaurants nearby. If you like hamburgers or tacos you were in luck. Otherwise you would have to travel to the other end of town or to the next city 20 miles away
Stayed 2 nights in Oct 2025

10/10 Excellent

Jerrold

Liked: Staff & service
Stayed 1 night in Oct 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disaster

I was NOT allowed to stay because my drivers license indicated I was a local... I had sold my property and needed to spend one more night in the area! I was left STRANDED!! I was NOT informed ahead of time! Needless to say this created a potential disaster as I was already overtired.. had to drive to another tiwn 30 minutes away!
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

Rick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and courteous staff. Very helpful with dining locations. Would recommend a lounge/pub setting to enjoy a drink after a long traveling day. Excellent hotel!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean, staff were friendly, nice breakfast options, plenty of parking, convenient location.
Stayed 1 night in Oct 2025

6/10 Okay

Carrie

Travelled with partner
Room smelled musty and old
Stayed 1 night in Oct 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

janet

Travelled with group
Liked: Cleanliness, property conditions & facilities
Room great
Stayed 1 night in Oct 2025

8/10 Good

LAWRENCE

Liked: Cleanliness, staff & service, property conditions & facilities
Cannot fully close opaque curtains
Stayed 1 night in Oct 2025

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very nice. Breafast was great. Convenient location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice
Stayed 1 night in Sep 2025