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Candlewood Suites Austin-Round Rock by IHG

2.5 star property

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Photo gallery for Candlewood Suites Austin-Round Rock by IHG

Lobby sitting area
Interior
Lobby
Exterior
Room amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
521 South I35, Round Rock, TX, 78664
  • Place, Memorial Park
    ‪7 min walk‬
  • Place, Chisholm Trail Crossing Park
    ‪10 min walk‬
  • Place, Round Rock West Park
    ‪12 min walk‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪26 min drive‬

Room options

View all photos for Studio Suite

Studio Suite | In-room safe, desk, laptop workspace, blackout curtains

Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed

8.0 out of 10
Very good
(14 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

7.0 out of 10
Good
(8 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Roll-in Shower (Roll-In Shower)

Room amenity

Studio Suite, 1 Queen Bed, Roll-in Shower (Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible Bathtub (Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Single Beds

Full-sized fridge, microwave, dishwasher, coffee/tea maker

Studio Suite, 2 Single Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed

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About this property

Candlewood Suites Austin-Round Rock by IHG

Along with a 24-hour fitness centre, this smoke-free hotel has a 24-hour business centre and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Weekly housekeeping is available.
Candlewood Suites Austin-Round Rock by IHG offers 97 air-conditioned accommodations with DVD players and a safe. 42-inch LCD televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, microwaves, kitchenware and utensils and dishwashers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a weekly basis and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

During your stay at Candlewood Suites Austin-Round Rock by IHG, you're just a quick walk from Memorial Park. Enjoy features like free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • 9 minutes by car from Kalahari Indoor Water Park and 9 minutes from Round Rock Multipurpose Complex
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Austin-Round Rock by IHG. Self parking is free. You'll have access to the health club at a partner property.

This Round Rock hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 3 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Fitness facility

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Austin-Round
Candlewood Suites Austin-Round Aparthotel
Candlewood Suites Austin-Round Aparthotel Rock
Candlewood Suites Austin-Round Rock
Candlewood Suites Austin-Round Rock Aparthotel Round Rock
Candlewood Suites Austin-Round Rock Aparthotel
Candlewood Suites Austin-Round Rock Round Rock
Candlewood Round Rock
Candlewood Suites Round Rock Hotel Round Rock
Round Rock Candlewood Suites
Candlewood Round Rock
Round Rock Candlewood Suites
Candlewood Suites Austin Round Rock

Candlewood Suites Austin-Round Rock by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 205 out of 491 reviews
Rating 8 - Good. 132 out of 491 reviews
Rating 6 - Okay. 68 out of 491 reviews
Rating 4 - Poor. 41 out of 491 reviews
Rating 2 - Terrible. 45 out of 491 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Marina

Stayed 1 night in Nov 2025

10/10 Excellent

BRANDY

Stayed 1 night in Aug 2025

2/10 Terrible

Dragana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We came here to stay during preparation for our son's medical procedure. On the day we checked in, the elevator didn't work until tomorrow, so we had issues getting on the third floor with the kids and all the stuff we had brought. Spider nets and dust are all over the lobby lights and walls. The apartment was spacious but extremely dirty (our kids' feet were black after walking barefoot for an hour). The microwave was not working, the internet was slow, and Smart TV could not be connected, so I had to use my own hotspot for it. Service was really nice, employees were so kind, but sometimes there is not much they can do with the hotel being in this bad condition... Generally very bad experience!
Stayed 3 nights in Nov 2025

6/10 Okay

Daniel

The room was run down.
Stayed 1 night in Nov 2025

4/10 Poor

Thomas

Travelled with family
Disliked: Staff & service
Did not give room service the 3 days I asked, they were all different employees too. Ethernet port didn't work even though I went and asked if it was working and they said it did.
Stayed 4 nights in Nov 2025

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service
good stay for the price. nice room with desk and kitchen
Stayed 1 night in Oct 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good, except room was not ready at check-in time. I had to wait almost am hour to get my room.
Stayed 1 night in Oct 2025

8/10 Good

matthew

Stayed 1 night in Oct 2025

6/10 Okay

Suzanna

Stayed 1 night in Oct 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes they welcome pet. Parking safe
Stayed 1 night in Oct 2025

6/10 Okay

Robert

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Overall, not great but not awful. We were in Austin for F1 so paid like double for the room (hotels were sold out). Hotel says smoke free but rugs don't smell great. Hotel is old. Beds are full size - not queen size. I wouldn't stay there again. If we do F1 again, we'll book a hotel well in advance.
Stayed 2 nights in Oct 2025

8/10 Good

Molly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great!
Stayed 1 night in Oct 2025

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service
Staff and parking were good.
Stayed 2 nights in Oct 2025

2/10 Terrible

Kelly

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Kelly

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First night, I was given a room on the first floor to accommodate myself, grandchild and mother who is wheelchair bound. However the gentleman forgot to put that the room was taken and we were woken up at 3 am by staff trying to get into the room. Knowing I had already booked a return visit I asked for the same room and was told they would reserve it. When we returned the room was already given to someone else. Clearly the employee could see that I had my mother in a wheelchair and I asked for a room on the first floor. She chose to give me a room on the second furthest away from the elevator. People were coming in a variety of times, We could hear the running and talking through the night well past 1:30am. This is not a place for families. This is more a place for long term rentals, workers who stay in various locations. The Candlewood we have near me is sooooo much nicer. I’m very disappointed in this location. If it wasn’t that I had already booked the return trip, I wouldn’t have stay a second time.
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and felt very safe
Stayed 1 night in Oct 2025

6/10 Okay

Michelle

Travelled with family
Liked: Room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Brenda

Stayed 2 nights in Oct 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for us nice clean
Stayed 13 nights in Sep 2025

10/10 Excellent

Kristin

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and very quiet atmosphere
Stayed 14 nights in Aug 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

James

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 20 nights in Aug 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Someone tried to enter our room at 6am while we were asleep stating that the lady who checked us in gave us the wrong room. I was awake for the rest of the day extremely tired
Stayed 1 night in Sep 2025