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Fairmont Baku - Flame Towers

5.0 star property
VIP Access

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Photo gallery for Fairmont Baku - Flame Towers

Exterior
View from property
Lobby
Exterior
Flat-screen TV, pay films

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

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1a Mehdi Huseyn Str, Sebail District, Flame Towers, Baku, AZ1006
  • Place, Baku City Circuit
    ‪3 min walk‬
  • Place, Flame Towers
    ‪3 min walk‬
  • Place, Azerbaijan State Philharmonic Hall
    ‪6 min walk‬
  • Airport, Baku (GYD-Heydar Aliyev Intl.)
    ‪24 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 Double Bed, City View

Deluxe Room, 1 Double Bed, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed, City View

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe King Room, Sea View

Deluxe King Room, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe King Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Twin Room, City View

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Twin Room, Sea View

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Fairmont Gold, Room, 1 Double Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Fairmont Gold, Room, 1 Double Bed, City View

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Fairmont Gold, Suite, 1 Bedroom, City View

Fairmont Gold, Suite, 1 Bedroom, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Fairmont Gold, Suite, 1 Bedroom, City View

  • 90 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Fairmont Gold, Suite, 1 Bedroom, Sea View

Fairmont Gold, Suite, 1 Bedroom, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Fairmont Gold, Suite, 1 Bedroom, Sea View

  • 90 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Fairmont Gold, Room, 1 Double Bed, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Fairmont Gold, Room, 1 Double Bed, Sea View

  • 50 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Fairmont Gold, Signature Suite, 1 Double Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Fairmont Gold, Signature Suite, 1 Double Bed, City View

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Fairmont Gold, Signature Suite, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Fairmont Gold, Signature Suite, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Fairmont Baku - Flame Towers

Luxury hotel with full-service spa and bars/lounges
A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a health club and a poolside bar. Housekeeping is available on request.
Fairmont Baku - Flame Towers offers 299 accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

This Baku hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Fairmont Baku Spa has 16 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
During your stay at Fairmont Baku - Flame Towers, you're just a quick walk from Baku City Circuit. Enjoy features like free WiFi in public areas and free self-parking, plus 3 bars.
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine at Le Bistro, a theme restaurant with garden views
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Treat yourself to massages, reflexology or body scrubs at Fairmont Baku Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 13 minutes by foot from Azerbaijan State Philharmonic Hall and a 2-minute drive from Sabir Park
  • Airport shuttle service available for a fee
Fairmont Baku - Flame Towers offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as 3 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 26899 square feet (2499 square metres) and includes conference space. A seasonal outdoor pool, a hot tub, and a sauna are also featured at the luxury Fairmont Baku - Flame Towers. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 5-star Baku hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to noon.
Le Bistro – Overlooking the garden, this theme restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Nur Lounge – This lobby lounge specialises in international cuisine and only serves light fare. Open daily.
Bar 19 – On-site restaurant. Open daily.
Jazz Club – This restaurant specialises in international cuisine and is located by the pool. Open selected days.
Balcon Cafe – On-site café. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; AZN 55 for adults and AZN 27.50 for children
  • 3 bars/lounges
  • 3 coffee shops/cafes
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Balcon Cafe
  • Bar 19
  • Jazz Club
  • Le Bistro
  • Nur Lounge

Things to do

  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Pilates classes
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Yoga classes

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 26,899 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 28 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who wish to book breakfast are encouraged to contact the property before arrival to pre-book it and receive a discounted breakfast price for children ages 2-11 years old. Breakfast is included for children under 2 years old.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Fairmont Baku - Flame Towers

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AZN 135.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AZN 1.10 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AZN 55 for adults and from AZN 27.5 for children
  • Airport shuttle fee: AZN 90 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AZN 135.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Fairmont Baku - Flame Towers offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 1400708631
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • The seasonal pool will open in June and close in August.
  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Azerbaijan. This property is rated 5 stars.

Property is also known as

Baku Fairmont
Fairmont Baku
Fairmont Hotel Baku
Fairmont Baku Flame Towers Hotel
Fairmont Flame Towers Hotel
Fairmont Baku Flame Towers
Fairmont Flame Towers
Fairmont Baku Flame Towers
Fairmont Baku - Flame Towers Baku
Fairmont Baku - Flame Towers Hotel
Fairmont Baku - Flame Towers Hotel Baku

Fairmont Baku - Flame Towers Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 77 out of 116 reviews
Rating 8 - Good. 18 out of 116 reviews
Rating 6 - Okay. 15 out of 116 reviews
Rating 4 - Poor. 4 out of 116 reviews
Rating 2 - Terrible. 2 out of 116 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Omer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was excellent
Stayed 6 nights in Jun 2025

10/10 Excellent

Madiha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Madiha

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
i called for room cleaning many times then they clean just that was the problem
Stayed 2 nights in Oct 2025

6/10 Okay

Celine

Liked: Cleanliness
Disliked: Staff & service
The breakfast was good, but the hotel rooms were quite underwhelming for the price. I had requested a bottle opener twice through the concierge, but it was never brought up. I later went down in person, and they assured me it would be sent right away. After waiting another 40 minutes, nothing arrived until my father called — only then did they bring it up urgently. The service felt inconsistent and unresponsive, which was disappointing for the standard and price of this hotel.
Stayed 2 nights in Oct 2025

6/10 Okay

Andrea

Liked: Cleanliness

Fairmont Baku

Great location. The transportation to and from the hotel was very convenient and appreciated! However, my room was missing a hair dryer, and I had to return to the lobby to request my luggage be delivered to my room.
Stayed 3 nights in Sep 2025

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great hotel. Very helpful, friendly staff. Excellent breakfast. Room was very clean and quiet with amazing views of Baku. Le Labo bathroom products are a nice touch.
Stayed 1 night in Aug 2025

6/10 Okay

Berk, Salem

Liked: Cleanliness, staff & service, property conditions & facilities
Poor value for money. Great view but inconvenient location.
Stayed 3 nights in Aug 2025

6/10 Okay

Salem

Travelled with group
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Fairmont is a centrepiece of Baku. The hotel staff are phenomenal, nothing is too much trouble. The rooms are spacious and pleasantly decorated. The reception is welcoming. We were met by Survan who was exceptional. His attention to detail to ensure your stay with them was paramount. He went above and beyond and a credit to the hotel chain. The staff in the restaurant for breakfast and evening meal were superb. A young Manager in Le Bistro was very engaging and welcoming, and the food was outstanding. Recommended to stay at this hotel, don’t waste your time staying anywhere else in Baku.
Stayed 6 nights in Jul 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Khan, London

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for a single night but had a comfortable stay. The hotel is located away from the old city and many of the restaurants, so we decided to stay here when we arrived in the evening in Baku. Nonetheless, this is a top-quality hotel with all the amenities you would want from this type of hotel. The room was spacious enough for 2 people and the sea view was fantastic. Breakfast room was large with plenty of options. The gym and pool were impressive with great views of the city from these places. Staff were helpful and friendly. There are a few things to see close by, which would take a bit of walk to visit if you were located near the old town. So, I would recommend this hotel if you wanted to visit the monuments close by and for the great city view. If you are happy travel around Baku with Bolt (their uber equivalent) than staying at this hotel would not pose an issue.
Stayed 1 night in Jun 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Was amazing
Stayed 3 nights in Apr 2025

10/10 Excellent

Isabel M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was wonderful. A luxury hotel, clean, good service, great breakfast, and super friendly staff.
Stayed 4 nights in Mar 2025

10/10 Excellent

Pedro Juan

Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pool cleaning day!

I’d make sure the hot tub in the gym got a deep clean as the sides were filthy. Everywhere else was spotless.
Stayed 1 night in Jan 2025

6/10 Okay

Gaurav

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Borhane

I’ll always use Fairmont in my travels This is my 6th fairmon
Stayed 2 nights in Dec 2024

4/10 Poor

John

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
A failure to address earlier emails resulted in very poor check-in. Unfortunately this was compounded by misinformation to staff which ended up with embarrassing issues for us. This was not good customer service which was more customer apologies than service. The did address the issue but I felt they were more interested in the money than the compensation. Only saving grace was Bar19 lovely staff, good food and great view over Baku Nice hotel. lovely city, i expected more from the hotel. John
Stayed 4 nights in Oct 2024

10/10 Excellent

Duncan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very very nice and helpful from the front office staff to the staff at the breakfast restaurant . The hotel is well appointed , room was very spacious , bed was comfortable , heated floors . The hotel is a sight to behold and a great one to stay in . Would be back in a heart beat . The breakfast was always sumptuous and had great variety .
Stayed 3 nights in Oct 2024

4/10 Poor

Ramanjit

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They can't make a coffee. Hardly anyone speaks English. Not service oriented.
Stayed 5 nights in Sep 2024

4/10 Poor

orianda

Travelled with family and small children
Liked: Property conditions & facilities
My room had AC that stopped at 75F. I had to request a room upgrade three times, and by the time they offered it it was a smaller room on a higher floor (twice they took me to options where the prior occupant had smoked in the room--the rooms reeked--which the porter admitted was a big problem with the guests there) my son had fallen asleep so we stayed. They also put us on the 18th floor failing to mention that there is a restaurant on the 19th floor pumping out LOUD music...the night they played jazz I could hear it down to the individual instrument. The breakfast buffet was very poor - not what you'd see at a Fairmont in North America or Asia. On the plus side, one of the younger concierges was very helpful.
Stayed 3 nights in Aug 2024

8/10 Good

Mo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful kind staff, breakfast was perfect also the restaurant staff was super kind. ** room fridge was locked and they asked me for deposit to unlock it, after little argument they opened it
Stayed 5 nights in Aug 2024

10/10 Excellent

ELEONORA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
—it’s a perfect blend of luxury and comfort. If you’re looking for a place that exceeds expectations, this is it! Beautiful property, incredible city view, delicious food, pool, spa, amenities .
Stayed 6 nights in Aug 2024

10/10 Excellent

Joshua

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! The staff were incredibly friendly and helpful. The room was large, great decor and the views were amazing. Also, The hotel chef FARJA was wonderful and his food was delicious! We had a great stay!
Stayed 5 nights in Aug 2024

10/10 Excellent

Meyr, Miami

Stayed 2 nights in Jul 2024