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Congress Plaza Hotel

3.5 star property

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Photo gallery for Congress Plaza Hotel

Aerial view
Lobby
Family Suite | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Junior Suite, City View | Living area | TV
Exterior detail

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

Map
520 South Michigan Avenue, Chicago, IL, 60605
  • Art Institute of Chicago
    ‪8 min walk‬
  • Millennium Park
    ‪9 min walk‬
  • Grant Park
    ‪16 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, City View

Junior Suite, City View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Lake View, Lakeside

Standard Suite, 1 King Bed, Lake View, Lakeside | Living room | TV

Standard Suite, 1 King Bed, Lake View, Lakeside

  • Lake view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Suite

  • 50 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 1 King Bed, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Lake View

  • Lake view
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Lake View

  • Lake view
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Travelodge by Wyndham Downtown Chicago

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping
3.5 out of 5, Good, (2211)
The price is €127
for 1 room
includes taxes & fees
24 Jun - 25 Jun
Travelodge by Wyndham Downtown Chicago

About this property

Congress Plaza Hotel

Hotel with 2 restaurants, steps from Columbia College Chicago
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business centre and conference space. Housekeeping is available on request.
Congress Plaza Hotel offers 870 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Congress Plaza Hotel's great location. During your stay, you're just a quick walk from Millennium Park. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Full breakfast served weekends for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Steps from Columbia College Chicago and Museum of Contemporary Photography
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and meeting rooms.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 50000 square feet (4645 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Congress Plaza Hotel. For a fee, parking is available.

This Chicago hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekends from 6:30 AM and 11:00 AM.
Tavern Tap – This sports bar only serves breakfast.
Tavern Tap – On-site sports bar. Open selected days.
Room service (during limited hours) is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 62 per night)

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 23 for adults and USD 12 to 18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Things to do

  • Bicycle storage
  • Gym
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50,000 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 14 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1893
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 49.00
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16 to 23 for adults and USD 12 to 18 for children
  • Uncovered self-parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Congress Plaza Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 3759 out of 8865 reviews
Rating 8 - Good. 2446 out of 8865 reviews
Rating 6 - Okay. 1372 out of 8865 reviews
Rating 4 - Poor. 723 out of 8865 reviews
Rating 2 - Terrible. 565 out of 8865 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Yuneng

Liked: Cleanliness
Stayed 3 nights in Feb 2025

8/10 Good

Sheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was within walking distance of both the Contemporary Art Museym and the Art Institute of Chicago.
Stayed 3 nights in Mar 2025

8/10 Good

Todd

Business traveller
Disliked: Property conditions & facilities
I made reservations for 6 business colleagues and at every step it was a challenge. The hotel security gave me a hard time while waiting with my car out front for business colleagues. The hotel ran out of water bottles, it was a bare minimum hotel with limited services and mediocre service.
Stayed 7 nights in Feb 2025

8/10 Good

Antwain

Stayed 2 nights in Mar 2025

8/10 Good

Lily

Stayed 1 night in Mar 2025

10/10 Excellent

sean

Stayed 4 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome in overall.
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hunted stories. Room 441 supposed to be hunted. The elevators and hallways how they look like back in the days style.
Stayed 1 night in Feb 2025

10/10 Excellent

Randall

Liked: Amenities
Absolutely perfect
Stayed 1 night in Mar 2025

8/10 Good

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Helen

Liked: Staff & service
Stayed 7 nights in Feb 2025

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, with very clean facilities and bus station right in front of hotel!
Stayed 4 nights in Mar 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Thomas, any city

Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a prime location!

Stayed 2 nights in Mar 2025

8/10 Good

Jackson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a very convenient location for nearby attractions. However, the hotel is apparently haunted and we didn't know until we were already there. Otherwise, it was a nice stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our only issue was we couldn’t control our thermostat. It was to warm for us. We ended up opening a window and i had a sore throat and lost my voice the day after.
Stayed 1 night in Dec 2024

10/10 Excellent

Drew

Very historical abd beautiful. Great location, spooooooky ghosts
Stayed 2 nights in Nov 2024

8/10 Good

Karli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, very cute room setup with a nice view of the city.
Stayed 1 night in Jan 2025

8/10 Good

Kaitlynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Elijah

Liked: Cleanliness, staff & service
Good quality service
Stayed 1 night in Jan 2025

10/10 Excellent

Marquis

Stayed 2 nights in Feb 2025

10/10 Excellent

Kenya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Kasey

Business traveller
Disliked: Staff & service

Needs some TLC

This an average place. The old grandeur is still there - see photos- but hidden under a stale fug. The lobby area is beautiful but marred a bit by the cheap bar along the side. The staff at check-in was bored at best and unhelpful when I was asking questions. The room was comfortable enough and clean but very tired. The toilet ran all night and the shower could only get up to lukewarm. I stayed here many years ago and wanted to stay here for the nostalgia but I ended up going elsewhere the next night.
Stayed 2 nights in Mar 2025