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Moose Hotel And Suites

4.0 star property
VIP Access

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Photo gallery for Moose Hotel And Suites

A hot tub with a mountain backdrop, wooden deck, and a clear sky.
Creator video - submitted by Angela's Hotel Recs
A spacious lobby with a stone fireplace, comfortable seating, and large windows.
A lobby with a stone fireplace, large windows, and comfortable seating.
A spacious lobby with a staircase, a large mural, and a wooden ceiling.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
345 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪5 min walk‬
  • Place, Banff Legacy Trail
    ‪6 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Hotel Room 2 Queen

A hotel room with two beds, a desk, and a large window.

Superior Hotel Room 2 Queen

9.0 out of 10
Wonderful
(187 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior One Bedroom Suite 2 Queens

A hotel room with two single beds, wooden headboards, white bedding, and a patterned carpet.

Superior One Bedroom Suite 2 Queens

9.6 out of 10
Exceptional
(30 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Rooftop 1 Bedroom Suite

A bedroom with a large bed, wooden headboard, two bedside tables, a bench, and a window with a stone wall view.

Rooftop 1 Bedroom Suite

10.0 out of 10
Exceptional
(19 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Rooftop 2 Bedroom Suite

A hotel room with two beds, a large window, and a wooden ceiling.

Rooftop 2 Bedroom Suite

9.8 out of 10
Exceptional
(16 reviews)
  • 75 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior King Hotel Room

A hotel room with a bed, a sofa, a coffee table, and a large moose wall decal.

Superior King Hotel Room

9.4 out of 10
Exceptional
(59 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior One Bedroom Suite 1 King

A neatly made bed with white linens in a hotel room with a wooden headboard, a nightstand, and a patterned carpet.

Superior One Bedroom Suite 1 King

9.6 out of 10
Exceptional
(123 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior King Bed Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior King Bed Room

  • Sleeps 2
  • 1 Single Sofa Bed and 1 King Bed
  • Free Wi-Fi

View all photos for One Bedroom Superior King Bed Suite

Premium bedding, in-room safe, blackout curtains, iron/ironing board

One Bedroom Superior King Bed Suite

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Accessible Room, 2 Queens

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Accessible Room, 2 Queens

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Accessible Room, 2 Queens

A hotel room with two beds, a desk, a television, and a view of the outdoors through a sliding door.

Superior Accessible Room, 2 Queens

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Moose Hotel And Suites

This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Moose Hotel And Suites offers 174 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels.

This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Meadow Spa + Pools has 9 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub. The spa is open daily.
Moose Hotel And Suites's great location gets high marks from our customers. During your stay, you're just a quick walk from Banff National Park Information Centre. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Indulge with body wraps, body treatments or manicures and pedicures at Meadow Spa + Pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Just a 2-minute walk from Banff National Park Information Centre and 11 minutes on foot from Banff Centre for Arts and Creativity
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Moose Hotel And Suites offers its guests a full-service spa, 2 hot tubs, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 2000 square feet (186 square metres) and includes conference space. A fitness centre, spa services, and a vending machine are also featured at Moose Hotel And Suites. Free self parking is available.

This 4-star Banff hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Moose Hotel And Suites has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Outdoor furniture

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2016
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 25 for adults and CAD 15 to 25 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Moose Hotel Banff
Moose Banff
Moose Hotel Suites
Moose Hotel And Suites Hotel
Moose Hotel And Suites Banff
Moose Hotel And Suites Hotel Banff

Moose Hotel And Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 2042 out of 2572 reviews
Rating 8 - Good. 379 out of 2572 reviews
Rating 6 - Okay. 101 out of 2572 reviews
Rating 4 - Poor. 29 out of 2572 reviews
Rating 2 - Terrible. 21 out of 2572 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Leanelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great family stay
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Miluska

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room, the location, the lobby and the service! Perfect place!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, attentive staff, nice property, well maintained, delicious food in the restaurant with quick service.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Always love visiting and staying at this hotel
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Shan

Liked: Cleanliness
Really nice and good atmosphere.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

MAIJA

We love this hotel!!!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Moose. Would stay again!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Kweku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , roof tub hot tub was great
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming to guests, clean and comfortable rooms.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Desiree

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel! Clean, good food, nice decor.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Vernon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tubs were great!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooftop hot tubs and pool. Close to everything and great for kids.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Irfan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice appearance and location.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful suite and made the most of the rooftop hot tub. Very enjoyable stay.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely perfect!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location right in the heart of downtown Banff district. Clean & spacious rooms and staff were friendly & helpful whenever you needed anything. Close to all amenities with indoor parking, nice spa, pools, hot tubs & restaurant available on site.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hot tub and fireplace in town.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jim

Great stay!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this spot. It was very clean and just a perfect place to stay. The rooftop hot pools were just what we needed. It is conveniently located on the main strip.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great location, room was perfect! Restaurant and bar was great also. Love it!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Shannon Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! Been coming here for years and the staff and rooms always deliver the coziest comfiest beautiful stay! Delicious restaurant at Pacini’s in the hotel! Perfect for a stay in Banff!
Stayed 5 nights in Apr 2026

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