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Hampton Inn Batavia

2.5 star property

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Photo gallery for Hampton Inn Batavia

Lobby
Front of property – evening/night
In-room safe, iron/ironing board, free WiFi, bed sheets
Restaurant
Indoor spa tub

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
4360 Commerce Dr, Batavia, NY, 14020
  • Place, Palm Island Indoor Waterpark
    ‪11 min walk‬
  • Place, Batavia Downs Casino
    ‪1 min drive‬
  • Place, Centennial Park
    ‪2 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪32 min drive‬

Room options

View all photos for One King Bed, Non-Smoking

One King Bed, Non-Smoking | Living area | 25-inch TV with cable channels

One King Bed, Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

One king bed non smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Two queen beds non smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Two queen beds non smoking

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn Batavia

Along with an indoor pool, this hotel has a fitness centre and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Hampton Inn Batavia offers 59 air-conditioned accommodations with a safe and free newspapers. Televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they enjoy the helpful staff at Hampton Inn Batavia. During your stay, you'll be within walking distance of Palm Island Indoor Waterpark. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests speak favourably about the overall condition of the property and the helpful staff
  • Just a 2-minute drive from Palm Island Indoor Waterpark and a few minutes from Batavia Downs Casino
  • Cats and dogs welcome for a fee
Hampton Inn Batavia offers its guests an indoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served. Hampton Inn Batavia also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Batavia hotel.

Guests are served a free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Batavia Hampton Inn
Hampton Inn Batavia
Hampton Inn Hotel Batavia
Hampton Inn Batavia Hotel Batavia
Hampton Inn Batavia Hotel
Batavia Hampton Inn
Hampton Inn Batavia Hotel
Hampton Inn Batavia Batavia
Hampton Inn Batavia Hotel Batavia

Hampton Inn Batavia Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 306 out of 711 reviews
Rating 8 - Good. 194 out of 711 reviews
Rating 6 - Okay. 95 out of 711 reviews
Rating 4 - Poor. 57 out of 711 reviews
Rating 2 - Terrible. 59 out of 711 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Wendee

Stayed 1 night in Nov 2025

4/10 Poor

John

Took 20 minutes to get Luke warm water in shower, window shade allowed lights on front of building and car lights to invade our room. No ice or even an ice bucket. Only 1 bath towel provided for two people. Towel was stained. Never going back.
Stayed 1 night in Nov 2025

6/10 Okay

Melissa

Travelled with partner
Disliked: Amenities
The staff at the front desk were so nice. The Hotel was pretty cleaned, needs a lot of updating. The pool water was so cold, no where to seat near the pool. The Hot Tub was old and the jets didn’t work. (Pool and hot tub area needs a lot of work.
Stayed 1 night in Nov 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Nov 2025

10/10 Excellent

Nathaniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Heat and ac in the room was comfortable. Breakfast could be a little better.
Stayed 2 nights in Nov 2025

6/10 Okay

Ralph

Liked: Staff & service
Disliked: Cleanliness
Toilet was not clean. Need towel racks in the bathroom. One tiny bad of soap. Need to tell customs about your cleaning policy rather than depend on leaving a paper in the room.
Stayed 1 night in Nov 2025

10/10 Excellent

Nathaniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin. Always quiet.
Stayed 2 nights in Nov 2025

2/10 Terrible

patricia

Disliked: Cleanliness, staff & service, amenities
Unfortunately, the Hampton in Batavia did not live up to the typical standards of the Hilton chain. I made my reservations in August for an overnight 11/15. I checked in online like I normally would and was assigned room 302. The digital key was not available at that time. A few hours later it was available, but my room had changed to room 103. I contacted the hotel to ask why my room was changed they told me that a few rooms had problems with water leaking and my new assigned room would be 103. I asked if they had other rooms but was told they had sold out. I also wanted to know what time the pool would close because I was traveling with 2 girls who were so excited to swim. I was told it was closed due to maintenance (painting). had I known the pool would not be available, I would have picked another hotel. We finally arrived at the hotel used my digital key to get into the room only to find it was filthy with a musty smokey smell. Towels on the bathroom floor, unmade beds, food on the counters and bedstand, trash in the cans etc. I went to the front desk and reported this. He put us in 308. (Despite being sold out). We then switched to our new room. The bathtub and the toilet both appeared dirty and the musty smokey smell was also quite evident. We also needed more pillows. I called and asked about the pillows and was told the previous employee went home with the keys to the linen area/housekeeping supply room so there was nothing she could do. This is unacceptable
Stayed 1 night in Nov 2025

10/10 Excellent

Dorothy

Stayed 1 night in Aug 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Fresh breakfast each morning. Good heat in room. Elevators were timely.
Stayed 2 nights in Nov 2025

8/10 Good

Shawn

Stayed 1 night in Oct 2025

6/10 Okay

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The AC was very loud. The highway noise was constant and loud all night. Stayed on the 2nd floor, the people in the room above us you could hear them when they walked or ran across floor above. Th breakfast was adequate.
Stayed 1 night in Oct 2025

8/10 Good

Lisa

Stayed 1 night in Oct 2025

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not know it was included.
Stayed 1 night in Sep 2025

4/10 Poor

Eileen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What. A. Dump! Hilton should be embarrassed to put their name on this hotel. Needs to be closed and completely renovated.
Stayed 1 night in Sep 2025

10/10 Excellent

Sharyn, Rochester

Liked: Cleanliness, staff & service, property conditions & facilities
The shuttle was very convenient.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kimberly, Windham

Stayed 1 night in Aug 2025

10/10 Excellent

David P

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location.
Stayed 3 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expensive, small, not too clean.

For some reason, it was 3.2 times more expensive than surrounding choices. I was hoping that meant better but it was one of the worst. Next time I will not choose this place to stay, and I’ll avoid this brand as well in case they are all like this.
Stayed 1 night in Aug 2025

10/10 Excellent

Barb

Stayed 1 night in Aug 2025

10/10 Excellent

NORA

Travelled with family, Business traveller
Liked: Cleanliness
Nice room and nice breakfast. Safe and relaxed
Stayed 3 nights in Jul 2025

8/10 Good

Andrew

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jamie-Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed overnight to go to Darien Lake. Nice, clean hotel. Pool and hot tub were clean. Breakfast had an amazing variety and waffles.
Stayed 1 night in Jul 2025

10/10 Excellent

andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful short stay very clean !!
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Everything was good
Stayed 2 nights in Jul 2025

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