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SureStay Hotel by Best Western Orange

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Orange

A modern kitchen with wooden tables and chairs, a coffee station, and a 'Welcome' sign.
Desk, laptop workspace, WiFi, bed sheets
A modern living room with a dining area, a sofa, and a TV.
A hotel entrance with a red archway, multiple floors, and green exterior lighting.
A hotel reception area with a curved reception desk, a 'Welcome' sign, a clock, a globe, and a 'Rewards' sign.

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
2710 I-10 West, Orange, TX, 77630
  • Place, Sunset Grove Country Club
    ‪3 min drive‬
  • Place, Shangri La Botanical Gardens and Nature Center
    ‪4 min drive‬
  • Place, Stark Museum of Art
    ‪5 min drive‬
  • Airport, Beaumont, TX (BPT-Southeast Texas Regional)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Hotel by Best Western Orange

This smoke-free hotel features a snack bar/deli, a microwave in a common area and laundry facilities. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out and a TV in a common area.
SureStay Hotel by Best Western Orange offers 50 accommodations with coffee/tea makers. Televisions come with cable channels. Fridges and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include a shower.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at SureStay Hotel by Best Western Orange, you'll be close to Sunset Grove Country Club. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Amenities include meeting rooms, laundry facilities and a vending machine
  • Just a 5-minute drive from Baptist Orange Hospital and 5 minutes from Shangri La Botanical Gardens and Nature Center
  • Pets welcome for a fee
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. The business-friendly SureStay Hotel by Best Western Orange also features a vending machine, laundry facilities, and express check-out. Self parking is free.

This Orange hotel is smoke free.

Guests are served a free self-service breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per day, plus a deposit of USD 50 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Super 8 Motel Orange
Super 8 Orange
Best Texan Inn Orange
Best Texan Inn
Best Texan Orange
Best Texan Inn Suites
Surestay By Best Orange Orange
SureStay Hotel by Best Western Orange Hotel
SureStay Hotel by Best Western Orange Orange
SureStay Hotel by Best Western Orange Hotel Orange

SureStay Hotel by Best Western Orange Reviews

Reviews

6.8
Rating 10 - Excellent. 60 out of 192 reviews
Rating 8 - Good. 41 out of 192 reviews
Rating 6 - Okay. 32 out of 192 reviews
Rating 4 - Poor. 22 out of 192 reviews
Rating 2 - Terrible. 37 out of 192 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Gordon

Liked: Cleanliness, staff & service
Room was clean. Everything functioned as expected. Lack of elevator was a minor inconvenience. Staff/people were nice
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. My go to when i am passing through.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gary is the best. Always great to stay here. I always stay here when passing through town
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel appears to be an older property that has had a nicely done facelift. It was clean, comfortable and most of all, quiet. I would stay here again.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Joel Ray

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This hotel is not too bad, but the bed was hard, pillows were flat, and I am 76 years old, and requested a room down stairs. When I arrived, the guy at the front desk said I could have a downstairs room, but he would have to charge me an additional $5.00 per night. I was going to be in town another 12 days so simply for that reason, I would not stay at this location again!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Ann

Liked: Cleanliness, staff & service
Staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Riniscia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mrs.Veronica was very friendly and helpful.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
It was very nice. Not a ton to do around there, but i just needed to sleep.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Orange visit

Wonderful, friendly front desk staff made us feel at home.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay ! Highly recommend!
Stayed 2 nights in Jan 2024
Verified

6/10 Okay

Jacki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the service
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable. The breakfast had scrambled eggs and hash brown potatoes. I will stay here again. The hotel is set back from the highway so road noise is not a problem.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable. It was a good and quiet night for sleeping. The morning breakfast included hot food, scrambled eggs and hash brown potatoes.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and customer service friendly. Very accommodating.
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Johnny

Liked: Staff & service, amenities
Everything in general was good except no elevator.
Stayed 5 nights in Apr 2025
Verified

4/10 Poor

Charles

Disliked: Staff & service, amenities, property conditions & facilities
Toilet stopped up hotel didn't have another room with the right equipment set up
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Ramiro

Liked: Cleanliness
Price was ok, but didn't like the deposit of $200. Room was clean but it had a musty odor. Shower tub was a little damaged. Other than that was an ok stay.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Ashley

Liked: Cleanliness, staff & service, amenities
It wasnt very handicap friendly. We got there late and there is only stare access to the upstairs floor. And at the time there was limited lodging due to the tornadoes that had hit and everyone trying to find temporary shelter
Stayed 1 night in May 2024
Verified

2/10 Terrible

Joel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not to good i couldn't get there it give me to diferen addres o e of them that i was 6 hours away and the othere address it was apark
Stayed 1 night in Aug 2023
Verified

2/10 Terrible

Debra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn't even let me make it to the hotel before trying to take payment and sent me a cancellation email
Stayed 1 night in Feb 2023
Verified

2/10 Terrible

Alberto

Disliked: Cleanliness, amenities, property conditions & facilities
I make a cancelation since 6-6-25 and never recib my money back, and Expidia Customer service not spoke English, never come back with Expidia
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Blake

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

I didn’t get a refund I didn’t even stay at the hotel
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They asked for 100 dlls deposit ,just in case you'll smoke in a no-smoking room,wich i didn't mine but should have said the time i booked.I got em back 2 day after the check out
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Lisa

This is really a review of Expedia. Due to storm damage to my house I booked a room through Expedia but due to the same storm, this hotel was not open and I've been trying to get a refund of the prepayment of the room through Expedia. I'm sure there is some way of contacting Expedia but I cannot find it on their web site.
Stayed 1 night in Jan 2023
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Stay In My Life

I should have read the reviews. A person week ago posted in the reviews, their room, the bed had bed bugs. I booked a handicap room with an open shower which I was stuck in a room with a bathtub. I fell and hurt my back due to I can barely walk getting in and out the tub. Indian lady was very rude during our stay. I will not stay there ever again!!!!
Stayed 2 nights in Jul 2022

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