Holiday Inn Express & Suites New Buffalo by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites New Buffalo by IHG

Exterior
Exterior
Free daily buffet breakfast
Indoor pool
Room, 2 Queen Beds, Accessible (Mobil Rll Shwr) | Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

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11500 Holiday Dr, New Buffalo, MI, 49117
  • Local
    ‪4 min drive‬
  • New Buffalo Public Beach
    ‪4 min drive‬
  • Four Winds Casino New Buffalo
    ‪5 min drive‬
  • South Bend, IN (SBN-South Bend Intl.)
    ‪44 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(50 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite, 1 King Bed with Sofa bed (Wet Bar)

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(15 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express & Suites New Buffalo by IHG

Hotel in New Buffalo with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe.
Holiday Inn Express & Suites New Buffalo by IHG offers 80 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit.

This New Buffalo hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply).

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites New Buffalo by IHG. During your stay, you'll be within walking distance of New Buffalo Railroad Museum. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a gym
  • Just a 5-minute drive from Lake Michigan and 10 minutes from Four Winds Casino New Buffalo
Holiday Inn Express & Suites New Buffalo by IHG offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served daily. Holiday Inn Express & Suites New Buffalo by IHG also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

This New Buffalo hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday and Sunday:
  • Hot tub
The following facilities are closed on Wednesday and Thursday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel New Buffalo
Holiday Inn Express New Buffalo
New Buffalo Holiday Inn Express
Holiday Inn Express New Buffalo Hotel
Holiday Inn Express New Buffalo
Hotel Holiday Inn Express & Suites New Buffalo New Buffalo
New Buffalo Holiday Inn Express & Suites New Buffalo Hotel
Hotel Holiday Inn Express & Suites New Buffalo
Holiday Inn Express & Suites New Buffalo New Buffalo
Holiday Inn Express Suites New Buffalo
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Express New Buffalo

Holiday Inn Express & Suites New Buffalo by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 579 out of 1001 reviews
Rating 8 - Good. 295 out of 1001 reviews
Rating 6 - Okay. 76 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jason

Stayed 4 nights in May 2025

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was great except the hot tub was out of order
Stayed 1 night in Jun 2025

2/10 Terrible

Jeanne

Liked: Cleanliness, staff & service
Disliked: Room comfort
The refrigerator was terrible noisy. The detergents or fragrance in the room was too strong.
Stayed 1 night in May 2025

10/10 Excellent

Stephanie

It was quite clean
Stayed 1 night in May 2025

8/10 Good

Kelsi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Alisha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Smooth, easy check-in. Front desk was friendly. Hotel was clean and carpets looked brand new.
Stayed 1 night in May 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, room comfort
It was a nice stay. The hotel is under construction but it was not dusty.
Stayed 1 night in Apr 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Paul

Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Stayed 1 night in Apr 2025

10/10 Excellent

William T.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Luca

Stayed 1 night in May 2025

8/10 Good

Thonda

Liked: Cleanliness, staff & service
Strong smell of marijuana throughout the halls.
Stayed 1 night in Apr 2025

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service
Front counter staff was friendly and engaging. Currently under renovation so it looks a little rough. Rooms are clean.
Stayed 1 night in Apr 2025

2/10 Terrible

Kathleen

Disliked: Amenities
The staff was rude
Stayed 1 night in Apr 2025

6/10 Okay

Cheryl

Travelled with partner
Liked: Staff & service
The front entrance was getting new flooring which made us have to go in and out side entrance.
Stayed 1 night in Apr 2025

10/10 Excellent

Herbie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Megan

Travelled with partner
Disliked: Amenities
We will look elsewhere next time we're in NB.
Stayed 1 night in Feb 2025

8/10 Good

Alex

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service from the moment we came in. Will be defin
Stayed 1 night in Apr 2025

8/10 Good

Reuven

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great value
Stayed 1 night in Apr 2025

8/10 Good

Todd

Stayed 1 night in Apr 2025

6/10 Okay

Michael

Disliked: Cleanliness, property conditions & facilities
The hotel was replacing all the tile flooring on the first floor entry and I the lobby so it was all tore up and occasionally the front door was locked so had to use a different entry. Vending machine were unplugged went to use the one on the 3rd floor to get just water and it was empty if I knew I would of stop somewhere to get some.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025