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Stay KooooK Bern City – Online Check In

3.0 star property

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Photo gallery for Stay KooooK Bern City – Online Check In

Front of property
Lobby
Comfort Single Room | View from room
Terrace/patio
Staircase

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
Zeughausgasse 26, Bern, BE, 3011
  • Place, Federal Palace
    ‪3 min walk‬
  • Place, Bern Art Museum
    ‪5 min walk‬
  • Place, Berner Munster
    ‪8 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪20 min drive‬

Room options

View all photos for Comfort Single Room

Comfort Single Room | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Comfort Single Room

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Double Room "Cozy"

Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Comfort Double Room "Cozy"

9.2 out of 10
Wonderful
(30 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room ("Big")

Superior Double Room ("Big") | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Superior Double Room ("Big")

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Double Room ("High")

Premium Double Room ("High") | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Premium Double Room ("High")

8.8 out of 10
Excellent
(5 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Double Room ("Amazing")

Premium Double Room ("Amazing") | Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Premium Double Room ("Amazing")

10.0 out of 10
Exceptional
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Family Room

Hypo-allergenic bedding, in-room safe, free WiFi, bed sheets

Superior Family Room

9.2 out of 10
Wonderful
(18 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Similar properties

Exterior
NH Bern The Bristol
Old City of Bern
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
4.6 out of 5, Wonderful, 1,000 reviews
The price is €215
includes taxes & fees
14 Jun - 15 Jun
NH Bern The Bristol

About this property

Stay KooooK Bern City – Online Check In

Express check-in, express check-out and free Wi-Fi in public areas are available at this smoke-free hotel. Other amenities include multilingual staff assistance.
Stay KooooK Bern City – Online Check In offers 85 accommodations with a safe and a hairdryer. This Bern hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Stay KooooK Bern City – Online Check In's great location. During your stay, you're just a quick walk from French Church. Enjoy features like free WiFi in public areas.
  • Free WiFi
  • Services include luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Steps from French Church and Prison Tower (Kafigturm)
As a guest of Stay KooooK Bern City – Online Check In, you'll find multilingual staff, express check-in, and express check-out. Public spaces have free WiFi.

This 3-star Bern hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 40 per day)

Things to do

  • Books
  • Foosball table

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 2022
  • Double-glazed windows
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

There is no front desk at this property

Guests will receive an access code

Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • Pets and service animals are not allowed at Stay KooooK Bern City – Online Check In

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 40 per day (164 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Metropole Bern

Metropole Bern

Metropole Easy City Hotel Bern

Metropole Easy City Hotel

Metropole Easy City Bern

Metropole Easy City

Stay KooooK Bern City – Online Check In Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 482 out of 647 reviews
Rating 8 - Good. 106 out of 647 reviews
Rating 6 - Okay. 31 out of 647 reviews
Rating 4 - Poor. 18 out of 647 reviews
Rating 2 - Terrible. 10 out of 647 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Klemens

Liked: Cleanliness, property conditions & facilities
It’s a great location, no doubt. The room, however, was overly basic and tiny. Not even a chair to sit down!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Deb

Liked: Cleanliness, amenities, property conditions & facilities
A unique and terrific hotel!!!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, quick responses from staff, excellent location in the central part of the city.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Krishan

very friendly staff and lot of amenities
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved our stay! Wonderful location to see all the sites .,, super friendly snd helpful staff and a lovely, warm, beautifully decorated atmosphere.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
Clean room, staff were lovely, it was quirky, unique and fun. Great value for money, central for shops and food/bars etc... Would definately stay again! The public area inside is a huge bonus with a game room for all to use and lounge area, loved it!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Trudee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and facilities were excellent. Room was very clean and comfortable. Common areas were great. Affordable accommodation that ticked all the boxes.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Host was wonderful and the location is PERFECT. We look forward to staying here again!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Would highly recommend, 5 min. walk from train station, with plenty of dinning options to chose from.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Saebjorn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and easy self-check in.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Thomas

Liked: Staff & service, amenities, property conditions & facilities
Really cool and nice place to stay.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Verle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff and clean.
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Hotel!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and cleanliness
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great concept. Rooms really cool and cosy. The building itself is stunning and the decor throughout top class. The social rooms and kitchen are like a home from home. Wish we’d had more than one night. The Expedia page doesn’t do it justice. Don’t hesitate to book.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay at this hotel!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very nice and staff were very helpful. Also a great location.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Vicente

Liked: Amenities
Amazing hotel and staff. Everything was perfect. Loved the room the smells and the amenities. Locatio Perfect.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Joyce Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its perfect especially for overnight stay. Will come back again!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment like concept with the shared kitchen and lounge space is a wonderful and the staff was delightful!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel. We enjoyed our stay and were impressed by the layout of the room. The location is perfect for seeing all the places of interest in Bern.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for families. Especially with the community kitchen and game room.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Zi Jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice room, common area is excellent to meet up with friends on other floor. Very safe and easy to check in.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what you need, but not more. Excellent value for the money. And if you do ever need help, staff will go out of their way to help!
Stayed 1 night in Nov 2025

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