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Hilton Garden Inn Rockville-Gaithersburg

3.0 star property

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Photo gallery for Hilton Garden Inn Rockville-Gaithersburg

Lobby
Reception
Exterior
Indoor pool
1 bedroom, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly

Explore the area

Map
14975 Shady Grove Rd, Rockville, MD, 20850
  • RIO Washingtonian Center
    ‪2 min drive‬
  • Rio Lakefront
    ‪2 min drive‬
  • Rockville Town Center
    ‪5 min drive‬
  • Washington, DC (IAD-Washington Dulles Intl.)
    ‪57 min drive‬

Room options

View all photos for Room, 1 King Bed (Drinks & Snacks)

1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Drinks & Snacks)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds, Non-Smoking, Accessible

1 bedroom, in-room safe, desk, iron/ironing board

Two Queen Beds, Non-Smoking, Accessible

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible

1 bedroom, in-room safe, desk, iron/ironing board

Room, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 37-inch LCD TV with satellite channels, TV, iPod dock

Suite, 1 King Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible

1 bedroom, in-room safe, desk, iron/ironing board

Suite, Accessible

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Bed Evolution Room

1 bedroom, in-room safe, desk, iron/ironing board

King Bed Evolution Room

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two queens evolution room

1 bedroom, in-room safe, desk, iron/ironing board

Two queens evolution room

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Homewood Suites by Hilton Rockville-Gaithersburg

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (1001)
The price is €171
for 1 room
includes taxes & fees
24 Jun - 25 Jun
Homewood Suites by Hilton Rockville-Gaithersburg

About this property

Hilton Garden Inn Rockville-Gaithersburg

Suburban hotel with fitness centre and 24-hour business centre
This hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and a business centre. Housekeeping is available once per stay.
Hilton Garden Inn Rockville-Gaithersburg offers 112 air-conditioned accommodations with iPod docking stations and a safe. 37-inch LCD televisions come with satellite channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Rockville-Gaithersburg. During your stay, you'll be within walking distance of Adventist HealthCare Shady Grove Medical Center. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include free food shopping service, dry cleaning/laundry and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 14 minutes on foot from Adventist HealthCare Shady Grove Medical Center and a 2-minute drive from Travilah Square Shopping Center
  • Cats and dogs welcome for a fee
Hilton Garden Inn Rockville-Gaithersburg offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. The business-friendly Hilton Garden Inn Rockville-Gaithersburg also features a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

For a fee, guests can enjoy a buffet breakfast daily.
Hilton Garden Inn Rockville-Gaithersburg has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 7.95 to 10.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (once per stay)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 7.95 to 10.95 per person
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Rockville-Gaithersburg
Hilton Garden Inn Rockville-Gaithersburg
Hilton Garden Inn Rockville-Gaithersburg Hotel Rockville
Hilton Garden Inn Rockville-Gaithersburg Hotel
Hilton Garden Inn Rockville Gaithersburg
Hilton Garn Rockville Gaither
Hilton Rockville Gaithersburg
Hilton Garden Inn Rockville-Gaithersburg Hotel
Hilton Garden Inn Rockville-Gaithersburg Rockville
Hilton Garden Inn Rockville-Gaithersburg Hotel Rockville

Hilton Garden Inn Rockville-Gaithersburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 1003 reviews
Rating 8 - Good. 252 out of 1003 reviews
Rating 6 - Okay. 74 out of 1003 reviews
Rating 4 - Poor. 38 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Otoniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located
Stayed 1 night in Mar 2025

6/10 Okay

Demitrios

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Parking and staff (front desk/management) were actually decent. I had an issue with the hot tube blowing out debris out the pumps when I ran it. They made me heard and rectified the situation. Now the shower wasn’t as hot as it could be the water was like warm at best. The water didn’t drain as quickly so I was standing in a puddle. I couldn’t switch the tv input to use my Apple TV to stream which was annoying. I wasn’t a fan of the having to pay for the water bottle in my room. I’m spending nearly $400 on this room they can at least have a free water bottle. Check-in was supposed to be at 3 but I arrived a little after 5 and my room wasn’t ready. So we had to rush to get to our dinner reservation. Now the room was nice, the bed was comfortable, and the heating system was great. Overall I would give it a 3 out 5 and I’m being generous but the front desk and management really tried to help.
Stayed 1 night in Feb 2025

10/10 Excellent

Zenia

Business traveller, Travelled with partner
Liked: Amenities
They need to check the bed corners are dangerous. And the check out time
Stayed 1 night in Feb 2025

2/10 Terrible

Robert, Picton

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Was told that there was no water AFTER checking! Looking for complete refund.
Stayed 2 nights in Feb 2025

4/10 Poor

Michael

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Hotel was fine but concierge was a little rude
Stayed 2 nights in Feb 2025

8/10 Good

kwame

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Feb 2025

10/10 Excellent

Srisailas

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 3 nights in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

Jodie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying here was a nightmare made of uncomfortable beds, dirty showers with broken glass doors and cold water only, scratchy towels, a bed cover that caused painful skin reactions, and visible dirt throughout. This is more of a road side motel than a 3 star hotel. Save your money and go literally anywhere else in the area.
Stayed 3 nights in Jan 2025

6/10 Okay

Selamawit

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Cold getaway

Me and my family decided to get away for the cold weekend, pool and stay warm in the Jacuzzi but after we got there, they told us the heat and Jacuzzi is not working and they were going to fix it but nobody did. I was disappointed my kids, didn’t get to enjoy the pool and Jacuzzi. The room was ok.
Stayed 2 nights in Jan 2025

4/10 Poor

Ronda

Business traveller
Disliked: Staff & service, room comfort

Not up to Par!

I often stay at the Hilton Garden in on Shady Grove because I work across the street, but live quite a distance away. When bad weather or impending deadlines require me to stay overnight in Rockville, this location has always been my first choice. This time, I stayed due to a snow storm. I booked through Hotels.com for one night, but needed to extend my stay. I was told that I would have to check out in the morning, take everything with me, and check back in later in the day (assuming space was available). This was very inconvenient, especially with the snow. Nonetheless, I checked out, took my stuff with me, and checked back in later the same day. On the second night, the room was cold. I turned up the heat and the room began to warm up. About 2:00 AM, I woke up freezing. The thermostat said "71" so I bumped it up to "74". At 4:30 AM, the thermostat said "74" but was still freezing. I was told to use the thermostat on the wall instead of the window thermostat. I bumped both of them up to "77" but still woke up at 6:00 AM in a freezing room. When I checked out, I reported this to the clerk and was told that they would put in a maintenance request, but that I was probably using the wrong controls. The hotel was not as clean as usual, but given the snow storm I can understand - it was really messy outside. While I like staying as close to work as possible, when I have to, I plan to try out some of the other local hotels the next time I need to stay in town.
Stayed 2 nights in Jan 2025

10/10 Excellent

Erika

Business traveller
Liked: Amenities, property conditions & facilities
First snow day of the year and I work across the street at the hospital...I was able to get a room at the lat minute and was able to rest good and go back to work the next day safely.
Stayed 1 night in Jan 2025

10/10 Excellent

Stanley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Very satisfying when I get there!
Stayed 1 night in Jan 2025

10/10 Excellent

Rachana

Liked: Cleanliness, staff & service, property conditions & facilities
I would have preferred to get a room that was on a higher floor. They started with offering one on the first floor, then when I requested they changed to 3rd floor.
Stayed 1 night in Dec 2024

10/10 Excellent

Mary-Ann

Stayed 1 night in Dec 2024

6/10 Okay

Nibia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Disappointed

The stay was disappointing because of the lack of hot water in bathroom, both vanity and very little in shower. I notified front desk the first night and was told that a technician would come to room and no one ever arrived. There was no follow to my complaint. Upon checking out I mentioned my disappointment.
Stayed 3 nights in Dec 2024

6/10 Okay

Rachel

Stayed 3 nights in Dec 2024

8/10 Good

Beth

Travelled with family
A lot of noice around 6:00 in the morning
Stayed 4 nights in Dec 2024

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Lora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, a good experience. Room was clean and beds comfortable. Oddly, there was no closet nor other options for hanging coats or clothes.??? Breakfast buffet had basic options. Good scrambled eggs and bacon but subpar coffee. All personnel were pleasant and helpful. Would return.
Stayed 2 nights in Dec 2024

10/10 Excellent

Junghwan, Leonia

Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Stayed 2 nights in Nov 2024

10/10 Excellent

OLUFOLAKE

Liked: Cleanliness, staff & service, property conditions & facilities
The staff especially were nice especially the restuarant staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sherie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times and the quality is consistent. Very close to dining and a park nearby for running.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024