our group had 2 annex rooms for 2 nights.
The view off the balconies was great, that was the saving grace of our stay.
One room did not have heat and they were given a space heater and told it would be fixed the next day, but it wasn't. The other room had a shattered plastic shower bar with sharp plastic pieces on floor to step on. Pillows very flat, mattresses OK at best. Both rooms were tired looking.
Breakfast service very slow, the server was in the room busy clearing tables but didn't even bring us coffee for over a 1/2 hour, then the pot was cold, all the food was cold by the time it got to us.
The bar was open when we checked in but about to close, it was never open our second night, so relaxing with a cocktail wasn't possible like we expected.