8/10 Good
Karin, Anderson
Travelled with family
1 Sept 2025
The overall property was nice. It was not dirty but it was not clean. The pool deck was warm but the water was freezing. The staff was not very friendly and they didn’t seem to know where anything was. We got a room with a sofa bed and the only thing we had for the bed was a flat sheet. I went downstairs to get sheets, blanket and a pillow bc the phone didn’t work to call down. She said they didn’t have any pillows and then left to go to the basement to get the other things. She gave me two fitted sheets and a mattress cover, neither was folded just in a lump. I told her I thought just by looking the “blanket” that it was a mattress cover and she told me it was a blanket, I questioned it again and she said it was fine. We worked with what we got.
There were also two rooms on our floor that the doors were fully propped open when we arrived. I told the front desk and she said oh they checked out early bc the pool deck was too hot and she said she would take care of it. The rooms were still wide open the next day but stuff and been moved around.
Karin
Stayed 2 nights in Aug 2025