Crowne Plaza Boston - Woburn by IHG

3.5 star property

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Photo gallery for Crowne Plaza Boston - Woburn by IHG

Exterior
Indoor pool
Meeting facility
Banquet hall
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Housekeeping

Explore the area

View in a map
15 Middlesex Canal Park, Woburn, MA, 01801
  • Place, Woburn Mall
    ‪2 min drive‬
  • Place, Burlington Mall
    ‪5 min drive‬
  • Place, Tufts University
    ‪11 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪21 min drive‬

Room options

Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Premium Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds, Accessible Bathtub (Communications, Mobility)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(81 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(62 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (High Floor)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(37 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Crowne Plaza Boston - Woburn by IHG

Suburban hotel with fitness centre and 24-hour business centre
An indoor pool, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
Crowne Plaza Boston - Woburn by IHG offers 199 accommodations with MP3 docking stations and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Woburn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Boston - Woburn by IHG. During your stay, you'll be close to Burlington Mall. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests speak favourably about the bar and the clean guestrooms
  • 12 minutes by car from Tufts University and 7 minutes from Burlington Mall
  • Dogs welcome for a fee (restrictions apply)
Crowne Plaza Boston - Woburn by IHG offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 8234 square feet (765 square metres) and includes a conference centre. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Crowne Plaza Boston - Woburn by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Woburn hotel.

Scoreboard SportsBarGrill – On-site sports bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Scoreboard SportsBarGrill

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (8,234 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0006823470
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Crowne Plaza
Boston Woburn Crowne Plaza
Crowne Plaza Boston
Crowne Plaza Boston Hotel
Crowne Plaza Boston Hotel Woburn
Crowne Plaza Boston Woburn
Crowne Plaza Woburn
Crowne Plaza Woburn Boston
Woburn Crowne Plaza
Holiday Inn Select Boston-Woburn Hotel Woburn
Crowne Plaza Boston Woburn Hotel

Crowne Plaza Boston - Woburn by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 593 out of 1004 reviews
Rating 8 - Good. 232 out of 1004 reviews
Rating 6 - Okay. 84 out of 1004 reviews
Rating 4 - Poor. 37 out of 1004 reviews
Rating 2 - Terrible. 58 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Brian

Stayed 2 nights in Aug 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

If you like the smell of pot, this is the place.

The Hotel is really nice- Great clean room. Very nice staff. BUT... Guests were smoking pot in their rooms and outside by the front entrance. It smelled so bad. People were upset by this when they had to walk through the smoke. I told the front desk and she said this happens every night. Well last night I woke up and the smell was coming into my room from the gap in the door. This is just ridiculous. This is a non-smoking hotel, yet its ok to let people smoke pot in the rooms? I will never stay here again and tell other to avoid the property.
Stayed 3 nights in Jul 2025

2/10 Terrible

Julian

Stayed 1 night in Jul 2025

10/10 Excellent

Stephen, Newport

Stayed 4 nights in Jul 2025

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

6/10 Okay

Gregory

Travelled with family
Liked: Room comfort
Disliked: Staff & service

Overbooked and Understaffed

Traveling with a disabled person, I booked two double beds. At check-in was told there were none available and so we had to share a king bed in a room very far from the elevator and check-in. Staff were nice but it was clear they were very understaffed and overbooked.
Stayed 1 night in Jul 2025

2/10 Terrible

miguel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Colleen

Travelled with family
Liked: Amenities
Me and my husband stayed here for my birthday weekend. Great hotel, lovely staff. Would definitely stay again. The bar had a live band and free admission for hotel guests.
Stayed 1 night in Jul 2025

2/10 Terrible

Mark

Disliked: Amenities
Thought based on reviews and for a Hilton would be a nice, reasonable hotel. First off, we had a double and got a King then told by the front desk this is all we have and to talk to the manager in the morning. Not very helpful. Then was told no free continental breakfast and costs a whopping $22 per person. Another welcoming surprise. Room was dirty and pillows so uncomfortable. Only plus is that the front desk was friendly on the way out. Never again, Hilton you can do better than this for your customers.
Stayed 1 night in Jul 2025

10/10 Excellent

Janita

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

I stayed two nights in a very spacious room. My room was on the first floor directly across the hall from cleaning. It could get loud when the cleaning crew was getting ready in that room. Ironically, the cleaning staff did not come to my room during my stay. The hotel was well-situated for my needs for work. I did not utilize any of the amenities but the gym looked nice. The outdoor trash bins were overflowing when I came in at night.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dana, The Villages

Liked: Cleanliness, staff & service, property conditions & facilities
For an older hotel, they keep it in great shape. Nice quiet location plenty of parking.
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Jul 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mariana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff is always so welcoming and friendly. Rooms are very clean
Stayed 1 night in Jul 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
This is the BEST stay in Woburn
Stayed 1 night in Jul 2025

6/10 Okay

Brittany

Stayed 3 nights in Jul 2025

8/10 Good

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Great hotel, service was good our room was spacious. The pool was small but our kids had so much fun. Love that the pool only went to 4'9. The gym was standard had all the basic necessities. Only thing I didn't like was the elevator, its way to small.
Stayed 2 nights in Jul 2025

8/10 Good

Valarie, Pearland

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and felt safe. It was in what felt like a good area. The hotel staff was friendly enough. The bed was comfortable. It was an easy drive to Boston and to Salem. I would stay here again, it was a good value.
Stayed 6 nights in Jul 2025

8/10 Good

Stacy and Mo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was a bit small but everyone was pleasant and courteous
Stayed 1 night in Jul 2025

6/10 Okay

Mhegan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Close to supermarket. Its not walkable though.
Stayed 2 nights in Jun 2025

8/10 Good

James

Great stay, great location.
Stayed 1 night in Jul 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness
This is a conference center type of hotel. Basic book clean in the front. Staff was very nice. They have coffee available most of the time and a buffet style breakfast that is available to some for free and some at a fee. I booked on Expedia and when I checked in, they said we qualified for the free breakfast, but I am not sure how. I think being part of the membership for IHG is what might have qualified us. Rooms are slightly outdated, and our USB charge did not work, but they were clean and comfortable in the area around the hotel feels safe. Overall, we needed a place to stay for one night and it was clean, safe, and a good value so I would recommend this hotel.
Stayed 2 nights in Jul 2025

6/10 Okay

Dawn, Owings Mills

Travelled with partner
You will need to buy food outside if you arrive after 9pm. In addition, most restaurants stop servicing in the area at 10pm do Uber Eats or driving at least 5 miles for dining. Unfortunately we had this experoence due to weather conditions that delayed our arrival. Restaurants in the area will serve liquor past the 10pm.
Stayed 4 nights in Jul 2025