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Hyatt Place Buffalo/Amherst

3.0 star property

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Photo gallery for Hyatt Place Buffalo/Amherst

Exterior
Lobby
Free self-parking
Lobby
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Pool

Explore the area

View in a map
5020 Main Street, Buffalo, NY, 14226
  • University At Buffalo - North Campus
    ‪5 min drive‬
  • Walden Galleria Mall
    ‪5 min drive‬
  • University at Buffalo - South Campus
    ‪5 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 2 Queen Beds with Sofa Bed, Accessible, Bathtub

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds with Sofa Bed, Accessible, Bathtub

8.2 out of 10
Very good
(14 reviews)
  • 34 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.2 out of 10
Wonderful
(34 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds with Sofa Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds with Sofa Bed

9.2 out of 10
Wonderful
(51 reviews)
  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Basic Room, 1 King Bed with Sofa bed

Desk, blackout curtains, soundproofing, iron/ironing board

Basic Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(93 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds with Sofa Bed (High Floor)

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds with Sofa Bed (High Floor)

8.8 out of 10
Excellent
(27 reviews)
  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Hyatt Place Buffalo/Amherst

Suburban hotel with free breakfast and 24-hour fitness centre
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
Hyatt Place Buffalo/Amherst offers 137 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. 42-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

This Buffalo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
The free breakfast at Hyatt Place Buffalo/Amherst gets high marks from our customers. During your stay, you'll be within walking distance of Daemen College. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes by car from University At Buffalo - North Campus and 6 minutes from Walden Galleria Mall
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Buffalo/Amherst offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre and 3 meeting rooms are available. The business-friendly Hyatt Place Buffalo/Amherst also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This 3-star Buffalo hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Hyatt Place Buffalo/Amherst has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Buffalo/Amherst Hotel Amherst
Hyatt Place Buffalo/Amherst Hotel
Hyatt Place Buffalo/Amherst Amherst
Hyatt Place Buffalo/Amherst
Hyatt Buffalo Amherst Buffalo
Hyatt Place Buffalo/Amherst Hotel
Hyatt Place Buffalo/Amherst Buffalo
Hyatt Place Buffalo/Amherst Hotel Buffalo

Hyatt Place Buffalo/Amherst Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 734 out of 1062 reviews
Rating 8 - Good. 200 out of 1062 reviews
Rating 6 - Okay. 65 out of 1062 reviews
Rating 4 - Poor. 30 out of 1062 reviews
Rating 2 - Terrible. 33 out of 1062 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Majid

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed the stay here
Stayed 1 night in May 2025

4/10 Poor

Pinky

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
For the amount we paid for 1 night which was around $500 CAD, the room and hotel was not up to the mark. Front staff was nice and provided what we would constantly have to ask for. For example, towels, toiletries, wifi being slow (which they said they can’t do anything about), fridge was smelly and not working, the coffee machine wasn’t working. We had to let them know constantly about the things that were not in working condition. The bathroom and room did not have a fresh smell, something that you would get in any hotel room especially if you’re paying $400-$500 per night. They had to replace the fridge for us after we told them it wasn’t working, there was no microwave, bathroom was smelly, there were no extra pillows or comforter for the pull out sofa bed. They didn’t even have any “designer toiletries” like they claim in their description. We had to ask for tooth brush and tooth paste. No shampoo or anything else was provide to us. There was only 1 fire pit outside, which was always occupied. And the breakfast area was jam packed. Overall we were very disappointed with our stay especially since we were looking forward to staying at Hyatt that was $400 per night.
Stayed 1 night in May 2025

10/10 Excellent

Maurice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My was excellent as always, this is my go to place to stay when i visits my hometown. The staff is always great and the manger is top notch.
Stayed 2 nights in May 2025

10/10 Excellent

Luis

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything and staff excellent
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was well located. It was no more than 20 minutes to various destinations. It was clean, everything was working properly, and the bed was comfortable.
Stayed 3 nights in May 2025

10/10 Excellent

Sandra

Liked: Amenities
Property was very clean. Good variety for breakfast
Stayed 1 night in May 2025

10/10 Excellent

Leslie

Stayed 1 night in May 2025

10/10 Excellent

Ravindra

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 1 night in May 2025

10/10 Excellent

Whitney

Liked: Cleanliness, amenities, property conditions & facilities
Love the property, very clean and convenient to the highway and local eateries.
Stayed 5 nights in May 2025

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My trip for my daughter's MBA graduation.

The hotel is located close to my daughter's university and customer service was great. Clean areas and the morning breakfast was good. I will definitively stay again.
Stayed 3 nights in May 2025

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and well-maintained, creating a very comfortable environment. Everything was organized, and the space felt fresh and welcoming. Breakfast was OK
Stayed 1 night in May 2025

10/10 Excellent

chrysi

Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful and our room was clean and comfortable!
Stayed 1 night in May 2025

4/10 Poor

Alfred

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The housekeeping was horrible. Our first night we didn't get out room cleaned. The second night we only received 1 towel and 1 rag. I spoke to a guy at the counter and he assured me we would get towels and rags the next day. The next day we received 0 towels and 0 rags. If you stay there don't stary on the 2nd floor. The breakfast was excellent and there was 1 woman at the front desk was helpful
Stayed 4 nights in May 2025

10/10 Excellent

Elena, new hartford

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay as always
Stayed 1 night in May 2025

10/10 Excellent

Brett, Syosset

Stayed 2 nights in May 2025

10/10 Excellent

Mike

Travelled with partner
Liked: Amenities, property conditions & facilities
Staffs are very friendly, very convenient in and out from facility.
Stayed 2 nights in May 2025

10/10 Excellent

Annamma

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 1 night in May 2025

10/10 Excellent

Jaideep

Stayed 2 nights in Apr 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
24/7 check-in with a person; right off Highway; breakfast is well-organized. Rooms clean and spacious.
Stayed 1 night in May 2025

8/10 Good

John

Stayed 1 night in May 2025

10/10 Excellent

Cheruvateth Vivek, Weehawken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great standards. Please keep to this level.
Stayed 2 nights in Apr 2025

10/10 Excellent

Eyoung, marlborough

Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Kathryn

Travelled with group
I returned here because I had stayed here a year ago and was very impressed. This time around everything was underwhelming
Stayed 2 nights in May 2025