NH Cali Royal

4.0 star property
VIP Access

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Photo gallery for NH Cali Royal

Outdoor pool
Bar (on property)
Lobby
Exterior
Daily buffet breakfast for a fee

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

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Carrera 100b Number 11a 99, Cali, Valle del Cauca, A99
  • Place, Holguines Trade Center
    ‪1 min walk‬
  • Place, Unicentro Shopping Center
    ‪3 min walk‬
  • Place, Jardin Plaza Shopping Center
    ‪17 min walk‬
  • Airport, Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪43 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Room

8.4 out of 10
Very good
(28 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite (Extra Bed 3 Adults)

9.0 out of 10
Wonderful
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About this property

NH Cali Royal

Hotel in Cali with free valet parking and 24-hour health club
This hotel features an outdoor pool, a restaurant and a 24-hour health club. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a steam room and a 24-hour business centre are on-site. Housekeeping is available on request.
NH Cali Royal offers 145 accommodations with minibars and a safe. LCD televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Cali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour health club and a steam room.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages. The spa is equipped with Turkish bath/hammam.
NH Cali Royal's great location gets high marks from our customers. During your stay, you're just a quick walk from Holguines Trade Center. Enjoy features like free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Cafe Royal
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a steam room
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Holguines Trade Center and 5 minutes on foot from Universidad del Valle
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
As a guest of NH Cali Royal, you'll find an outdoor pool, a 24-hour health club, Access to hot tub, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. Spa services, a terrace, and multilingual staff are also featured at the business-friendly NH Cali Royal. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Cali hotel.

For a fee, guests can enjoy a buffet breakfast daily.
Cafe Royal – This restaurant specialises in international cuisine and only serves lunch.
La Parrilla – This restaurant specialises in barbecue and serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available for a fee: USD 33,907 to 75,311 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Royal
  • La Parrilla

Things to do

  • 24-hour health club
  • Hot tub
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 110000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 33907 to 75311 per person
  • Airport shuttle fee: USD 60000 per vehicle (one way)
  • Pet fee: USD 110000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Cali
Hotel Radisson Cali
Hotel Radisson Royal
Hotel Radisson Royal Cali
NH Cali Royal Cali
Radisson Hotel Cali
Radisson Royal Cali
Radisson Royal Hotel Cali
NH Cali Royal Hotel
NH Cali Royal
NH Cali Royal Hotel
NH Cali Royal Hotel Cali

NH Cali Royal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 550 out of 1002 reviews
Rating 8 - Good. 215 out of 1002 reviews
Rating 6 - Okay. 110 out of 1002 reviews
Rating 4 - Poor. 74 out of 1002 reviews
Rating 2 - Terrible. 53 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Carlos, Wilmington

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Carlos, Wilmington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had been in Hotels in different countries but none of them achieve the great service that all the staff provide. Kudos to Fernando Castro in the Restaurant Bonifacio in the breakfast and everyone in there including the receptionists and check in.
Stayed 1 night in Oct 2025

10/10 Excellent

Mauricio

Stayed 1 night in Oct 2025

10/10 Excellent

ALVARO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

6/10 Okay

Ralph

Liked: Cleanliness, staff & service, room comfort

This is a Very Tired Hotel Property

I wasn't at all impressed with the NH Cali Royal. I've stayed with the NH brand before and I thought it was pretty good and expected the same here in Cali but it wasn't to be. The service was good (several people stood out and were great, others couldn't be bothered). The hotel is extremely tired. Carpets are coming up in the hallways, towels are rough and frayed (I couldn't believe they would put those at the pool, let alone in a room). The bathroom sink faucet was very loose, hardly any water came out when it did, took a long time to get hot water. Bed pretty comfortable but I had to walk around in slippers or socks for fear of how they did or didn't clean the floor in the room.
Stayed 6 nights in Sep 2025

10/10 Excellent

Kevin

Stayed 2 nights in Oct 2025

10/10 Excellent

Kristofer

Stayed 2 nights in Oct 2025

10/10 Excellent

Luis, HOUSTON

Stayed 1 night in Sep 2025

10/10 Excellent

Taryne

Liked: Cleanliness, staff & service, property conditions & facilities
it was a nice place. clean, safe
Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a Great location for shopping in the mall only walk without taking transportación
Stayed 3 nights in Sep 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service.
Stayed 3 nights in Sep 2025

10/10 Excellent

ELIZABETH

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal service and professionalism is amazing The hotel needs a update the only comment is the beds are so hard was painful and the tu oiler seat are small and low so for an avarage 6ft American person are hard to use
Stayed 7 nights in Sep 2025

6/10 Okay

Pedro M

Liked: Cleanliness
A/C very good
Stayed 7 nights in Sep 2025

10/10 Excellent

Shwetal, Miami Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muebles es viejo, démasiado , también el teléfono no funciona frecuentamente
Stayed 1 night in Sep 2025

10/10 Excellent

eddy agustin, Mount Vernon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for shopping, dining and excellent service at the property and very safe place to stay.
Stayed 7 nights in Sep 2025

4/10 Poor

CARLOS

Liked: Cleanliness, property conditions & facilities
Room was very much outdated. Couldve stayed at a better hotel for about the same price.
Stayed 7 nights in Aug 2025

10/10 Excellent

Luis A

Stayed 1 night in Sep 2025

10/10 Excellent

jorge

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Dressel, St. Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Safe, excellent service, property well keep. Facility in excellent condition.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They really take care you, and go above and beyond to help you out.
Stayed 4 nights in Aug 2025

10/10 Excellent

Clarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They make you feel At Home.
Stayed 9 nights in Aug 2025

8/10 Good

Ty

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Maria

Stayed 2 nights in Aug 2025

10/10 Excellent

Jaime

Stayed 1 night in Jun 2025

10/10 Excellent

Jaime

Liked: Amenities
Buen servicio y como siempre muy limpio y agradable los cuartos, además siempre están atentos si necesitas algun tipo de transporte a cualquier parte de la ciudad
Stayed 1 night in Aug 2025