NH Cali Royal

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for NH Cali Royal

Lobby
Exterior
Lobby
Outdoor pool
1 bedroom, minibar, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Hot tub

Explore the area

Map
Carrera 100b Number 11a 99, Cali, Valle del Cauca, A99
  • Unicentro Shopping Center
    ‪3 min walk‬
  • Jardin Plaza Shopping Center
    ‪18 min walk‬
  • Fundacion Valle del Lili
    ‪3 min drive‬
  • Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Family Suite

  • 42.3 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Suite

  • 42.3 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite (Extra Bed 3 Adults)

  • 42.3 sq m
  • Sleeps 3
  • 1 Queen Bed

Premium Room

  • 32.5 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

NH Cali Royal

Hotel with free valet parking, a short walk to Unicentro Shopping Center
This hotel features an outdoor pool, a restaurant and a 24-hour health club. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a steam room and a 24-hour business centre are on-site. Housekeeping is available on request.
NH Cali Royal offers 145 accommodations with minibars and a safe. LCD televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Cali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour health club and a steam room.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages. The spa is equipped with Turkish bath/hammam.
NH Cali Royal's great location gets high marks from our customers. During your stay, you're just a quick walk from Unicentro Shopping Center. Enjoy features like free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Cafe Royal
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a steam room
  • Guests have great things to say about the helpful staff and the breakfast
  • 5 minutes by foot from Unicentro Shopping Center and a 3-minute drive from Fundacion Valle del Lili
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
As a guest of NH Cali Royal, you'll find an outdoor pool, a 24-hour health club, Access to hot tub, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. Spa services, a terrace, and multilingual staff are also featured at the business-friendly NH Cali Royal. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Cali hotel.

For a fee, guests can enjoy a buffet breakfast daily.
Cafe Royal – This restaurant specialises in international cuisine and only serves lunch.
La Parrilla – This restaurant specialises in barbecue and serves lunch and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available for a fee: COP 33,907 to 75,311 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Royal
  • La Parrilla

Things to do

  • 24-hour health club
  • Hot tub
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: COP 110 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 33907 to 75311 per person
  • Airport shuttle fee: COP 60000 per vehicle (one way)
  • Pet fee: COP 110 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Cali
Hotel Radisson Cali
Hotel Radisson Royal
Hotel Radisson Royal Cali
NH Cali Royal Cali
Radisson Hotel Cali
Radisson Royal Cali
Radisson Royal Hotel Cali
NH Cali Royal Hotel
NH Cali Royal
NH Cali Royal Hotel
NH Cali Royal Hotel Cali

NH Cali Royal Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 519 out of 1003 reviews
Rating 8 - Good. 245 out of 1003 reviews
Rating 6 - Okay. 111 out of 1003 reviews
Rating 4 - Poor. 74 out of 1003 reviews
Rating 2 - Terrible. 54 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Martha

Stayed 3 nights in Mar 2025

8/10 Good

Maria Fernanda

Liked: Staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Dora Lucia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favourite place to stay in Cali because its very convenient location and excellent staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Yerandys

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

It was great. The staff were very friendly & helpful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Fidel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Marisol

Travelled with family
Liked: Cleanliness, staff & service
Hotel does not have a policy in place to turn in items inadvertently forgotten. Hotel does not offer wash cloths to shower, iron, hair dryer. Hotel is structurally sound however needs to be renovated. Furniture and closets are badly chipped/scratched off; shower/tub have old stains that look like dirt and mildew.
Stayed 8 nights in Feb 2025

10/10 Excellent

Carlos, Wilmington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being Expedia Gold member my room was upgraded to a comfortable and beautiful suite in the last floor
Stayed 2 nights in Feb 2025

6/10 Okay

Jonathan

Stayed 4 nights in Feb 2025

10/10 Excellent

WEIHENG

Stayed 3 nights in Feb 2025

10/10 Excellent

Ginna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service by the staff, will be back definitely.
Stayed 3 nights in Feb 2025

10/10 Excellent

Maria

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estadía estuvo súper buena, el desayuno es execelente y la atención, yo estuve con un grupo de más de 40 personas yo tuve una suite pero lo único que no me gusto fue que vi una pequeña cucauracha en tocador del baño
Stayed 1 night in Feb 2025

6/10 Okay

Anfranz

Travelled with group
Liked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Lizette D.

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was awesome. Very nice and safe area, just most restaurants around the area didn't have air conditioning, but the food is amazing. The hotel itself has a restaurant with amazing food and awesome staff. There are some white suvs parked right outside the hotel. The drivers are very knowledgeable of the city and very friendly. Just make a reservation with them or the hotel's receptionist. It may be difficult to hail a yellow cab around the city.
Stayed 3 nights in Feb 2025

10/10 Excellent

Alma

Stayed 3 nights in Feb 2025

8/10 Good

javier

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful but smells like sewage.
Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos, Wilmington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across two malls and close to a lot of restaurants and at the same time quiet. Great service, especially Alexis from Events
Stayed 2 nights in Jan 2025

6/10 Okay

Andres Morgado

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Elizabeth

Stayed 1 night in Jan 2025

6/10 Okay

Eva

Stayed 4 nights in Dec 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and environment
Stayed 1 night in Dec 2024

10/10 Excellent

Kurt

Stayed 1 night in Jan 2025

8/10 Good

Dora Lucia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay in this hotel because of its convenient location for the errands that I have to run.
Stayed 1 night in Jan 2025

10/10 Excellent

John Gilberto Castro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent costumer service.
Stayed 3 nights in Dec 2024