NH Cali Royal

4.0 star property
VIP Access

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Photo gallery for NH Cali Royal

Outdoor pool
Bar (on property)
Exterior
Lobby
Daily buffet breakfast for a fee

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Hot tub

Explore the area

View in a map
Carrera 100b Number 11a 99, Cali, Valle del Cauca, A99
  • Place, Unicentro Shopping Center
    ‪3 min walk‬
  • Place, Jardin Plaza Shopping Center
    ‪18 min walk‬
  • Place, Fundacion Valle del Lili
    ‪3 min drive‬
  • Airport, Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Room

8.6 out of 10
Excellent
(27 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite (Extra Bed 3 Adults)

9.0 out of 10
Wonderful
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About this property

NH Cali Royal

Hotel with free valet parking, 5-minute walk to Unicentro Shopping Center
This hotel features an outdoor pool, a restaurant and a 24-hour health club. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a steam room and a 24-hour business centre are on-site. Housekeeping is available on request.
NH Cali Royal offers 145 accommodations with minibars and a safe. LCD televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Cali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour health club and a steam room.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages. The spa is equipped with Turkish bath/hammam.
NH Cali Royal's great location gets high marks from our customers. During your stay, you're just a quick walk from Unicentro Shopping Center. Enjoy features like free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Cafe Royal
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a steam room
  • Guests have great things to say about the breakfast and the location
  • 5 minutes by foot from Unicentro Shopping Center and a 3-minute drive from Fundacion Valle del Lili
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
As a guest of NH Cali Royal, you'll find an outdoor pool, a 24-hour health club, Access to hot tub, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 7 meeting rooms are available. Spa services, a terrace, and multilingual staff are also featured at the business-friendly NH Cali Royal. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Cali hotel.

For a fee, guests can enjoy a buffet breakfast daily.
Cafe Royal – This restaurant specialises in international cuisine and only serves lunch.
La Parrilla – This restaurant specialises in barbecue and serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available for a fee: COP 33,907 to 75,311 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Royal
  • La Parrilla

Things to do

  • 24-hour health club
  • Hot tub
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: COP 110000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 33907 to 75311 per person
  • Airport shuttle fee: COP 60000 per vehicle (one way)
  • Pet fee: COP 110000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Guests planning to check in with a pet must provide the pet's health certificate at check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Cali
Hotel Radisson Cali
Hotel Radisson Royal
Hotel Radisson Royal Cali
NH Cali Royal Cali
Radisson Hotel Cali
Radisson Royal Cali
Radisson Royal Hotel Cali
NH Cali Royal Hotel
NH Cali Royal
NH Cali Royal Hotel
NH Cali Royal Hotel Cali

Reviews

NH Cali Royal Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 542 out of 1001 reviews
Rating 8 - Good. 225 out of 1001 reviews
Rating 6 - Okay. 109 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 53 out of 1001 reviews

Reviews

10/10 Excellent

Katherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The breakfast buffet was great, lots of options for everyone especially kids. Nice clean rooms and friendly staff.
Stayed 1 night in Jul 2025

8/10 Good

christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The pool area is very nice..
Stayed 7 nights in Jul 2025

4/10 Poor

Diana

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Great location but not clean

Hotel recently changed management and very much struggling. I had 2 rooms & changed 3 times due to lack of cleanlines. I would have canceled and gone to the Hilton if that was an option. 1st two rooms smelled like mold so they moved us. The 2nd room I immediately noticed there was makeup smeared on the rr counters and I found a cockroach. They moved us again and comped us to a larger room. 3rd room the door to the bathroom didn’t fully close. To be fair after the roach situation the mgr personally spoke to me, apologized and gave me his cell number so that I could contact him if anything else happened. He followed up multiple times asking if I was okay with the new rooms and comped us dinner and laundry. Location wise it’s great. Connected to a grocery store and small mall, and walking distance to a larger one. Super easy to get taxi or Uber. That said we stayed at the Hilton Ciudad Jardin a week before this stay and I’m kicking myself for trying to save a few dollars. Pay the hotel extra $50 and save yourself a headache. Nice people, but definitely not recommended.
Stayed 6 nights in Jun 2025

10/10 Excellent

julian

Stayed 2 nights in Jul 2025

8/10 Good

Clarita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Th
Stayed 5 nights in Jul 2025

4/10 Poor

ERICK, ALZINGEN

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property should not be allowed to be open until it goes through a major make over.
Stayed 2 nights in Jul 2025

10/10 Excellent

joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You cannot ask for an better hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

Jean Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! Steven the driver very nice
Stayed 3 nights in Jul 2025

10/10 Excellent

Stacey

Liked: Property conditions & facilities

The best hotel in Cali by far!

This beautiful botique hotel is an absolute gem. I stayed in the suite with jacuzzi tub and private balacony and when I return will stay here again. The most comforting king size bed ever and fantastic food and service at their restaurants. Loved my stay and experience
Stayed 2 nights in Jul 2025

10/10 Excellent

KAROL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Stacey

Liked: Property conditions & facilities, room comfort

A great stay

A great experience and amazing staff made my stay enjoyable and relaxing. Suowr comfortable beds.
Stayed 4 nights in Jul 2025

10/10 Excellent

ERICK

Stayed 6 nights in Jun 2025

6/10 Okay

Guillermo, Miami Gardens

Stayed 2 nights in Jul 2025

10/10 Excellent

jorge

Stayed 4 nights in Jun 2025

6/10 Okay

Vincent

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall it was good. Staff were nice. Rooms are very small and extremely outdated.
Stayed 3 nights in Jun 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

4/10 Poor

Lina

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

4/10 Poor

Lina

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in a premium location, however is VERY outdated. The rooms are in very bad shape. Service is slow. I do not recommend this hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff I had a good experience
Stayed 5 nights in Jun 2025

10/10 Excellent

Mariluz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so so nice really love it
Stayed 4 nights in Jun 2025

10/10 Excellent

German

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and safe neighborhood to stay. Good food and employers are very polite . I recommend this hotel to anyone!
Stayed 4 nights in Jun 2025

2/10 Terrible

David

Travelled with family, Business traveller
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Pictures are not real, it smells terrible, carpet is terrible, worst hotel ever
Stayed 1 night in Jun 2025

10/10 Excellent

Charles

Stayed 1 night in Jun 2025