2/10 Terrible
marc, oceanside
7 Mar 2025
Liked: Cleanliness, staff & service, property conditions & facilities
The property is located on the main street in the middle of town with ample free parking. Outside the facility was, for the most part, quiet, with a choice of several nice restaurants within easy walking distance (1-3 blocks). Staff were helpful and courteous.
We had 2 of the worst nights I've ever experienced in a hotel. We were woken up both nights at 3:00am by a repetitive loud noise which we could not identify. The second day we explored the 2nd floor and found a room directly over our room with about 8 washing machines. On the first floor right next to our room we also found a small room with about 4 washing machines. It was obvious that someone was doing loads of wash from 3:00am - 6:00am. I complained to the front office about allowing people to use the washing machines past 8:00pm and the person indicated that they lock the door at that time and did not know how someone could use the washing machines. I suggested that it might have been a staff person as the hotel does all their own washing of linens and towels. She was very polite, apologized and indicated that she would investigate. In further looking around, there was another room located in the check-in office with about 20 washing machines. There was also a maintenance worker who started working at 7:00am in the bathroom of the room on the other side of us that was also very annoying. City workers started at 7:00am also cleaning the main street and sidewalks with extremely loud leaf blowers.
marc
Stayed 2 nights in Feb 2025