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Grande Rockies Resort - Bellstar Hotels & Resorts

4.0 star property

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Photo gallery for Grande Rockies Resort - Bellstar Hotels & Resorts

Exterior
Suite, 2 Bedrooms | Down duvets, pillow-top beds, iron/ironing board, free wired Internet
Exterior
Restaurant
Suite, 2 Bedrooms | Down duvets, pillow-top beds, iron/ironing board, free wired Internet

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
901 Mountain St, Canmore, AB, T1W0C9
  • Place, Elevation Place
    ‪3 min walk‬
  • Place, Canmore Mountain Market
    ‪3 min walk‬
  • Place, Canmore Golf and Curling Club
    ‪19 min walk‬

Room options

View all photos for Guest Room, 1 King Bed (not in main lodge)

Down duvets, pillow-top beds, iron/ironing board, free wired Internet

Guest Room, 1 King Bed (not in main lodge)

8.0 out of 10
Very good
(32 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Guest Room, 2 Double Beds (not in main lodge)

Guest Room, 2 Double Beds (not in main lodge) | Down duvets, pillow-top beds, iron/ironing board, free wired Internet

Guest Room, 2 Double Beds (not in main lodge)

7.4 out of 10
Good
(49 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Down duvets, pillow-top beds, iron/ironing board, free wired Internet

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(28 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Mountain View One Bedroom King Suite

Down duvets, pillow-top beds, iron/ironing board, free wired Internet

Mountain View One Bedroom King Suite

8.4 out of 10
Very good
(5 reviews)
  • Mountain view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Down duvets, pillow-top beds, iron/ironing board, free wired Internet

Suite, 2 Bedrooms

7.8 out of 10
Good
(21 reviews)
  • 71 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Mountain View Two Bedroom Suite

Down duvets, pillow-top beds, iron/ironing board, free wired Internet

Mountain View Two Bedroom Suite

8.4 out of 10
Very good
(14 reviews)
  • Mountain view
  • 71 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

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Front of property
Canmore Inn & Suites
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.0 out of 5, Very good, 2,249 reviews
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About this property

Grande Rockies Resort - Bellstar Hotels & Resorts

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Self parking is free. Other amenities include a 24-hour business centre, a picnic area and a fireplace at reception. Housekeeping is available on request.
Grande Rockies Resort - Bellstar Hotels & Resorts offers 100 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature down duvets. 42-inch LCD televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wired Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Grande Rockies Resort - Bellstar Hotels & Resorts. During your stay, you're just a quick walk from Elevation Place. Enjoy features like free self-parking, plus a restaurant and a gym.
  • Free wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a 24-hour business centre, 2 meeting rooms and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Elevation Place and Canmore Mountain Market
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 2 meeting rooms are available.

A fitness centre, a vending machine, and ski storage are also featured at Grande Rockies Resort - Bellstar Hotels & Resorts. Self parking is free.

This Art Deco Canmore hotel is smoke free.

Grande Rockies Resort - Bellstar Hotels & Resorts has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Ski storage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping on request

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A valid credit card in the guest's name is required for check in. Check in without a valid credit is not permitted.

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 29.13 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 250.00 per stay
  • Resort fee: CAD 21 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 29.13 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 10 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Grande Rockies
Grande Rockies Canmore
Grande Rockies Resort Bellstar Hotels Resorts Canmore
Grande Rockies Resort Canmore
Grande Rockies Hotel Canmore
Grande Rockies Resort Canmore, Alberta
Grande Rockies Resort Bellstar Hotels Resorts
Grande Rockies Bellstar Resorts Canmore
Grande Rockies Bellstar Resorts
Grande Rockies Resort
Grande Rockies Resort Bellstar Hotels Resorts
Grande Rockies Resort - Bellstar Hotels & Resorts Hotel
Grande Rockies Resort - Bellstar Hotels & Resorts Canmore
Grande Rockies Resort - Bellstar Hotels & Resorts Hotel Canmore

Grande Rockies Resort - Bellstar Hotels & Resorts Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 307 out of 1003 reviews
Rating 8 - Good. 279 out of 1003 reviews
Rating 6 - Okay. 211 out of 1003 reviews
Rating 4 - Poor. 113 out of 1003 reviews
Rating 2 - Terrible. 93 out of 1003 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Florence

Travelled with partner
Liked: Cleanliness
So much walking for person with mobility issues to get to pool. Extremely long hallways Pool deck doesnt drain well Park garage should have more handicap stalls and pillars should have reflective tape Too dark Sheets rough Ice buildup on driveway down by front entrance Asked for salt or ice melt. Not done Restaurant line not hooked up to room phone
Stayed 3 nights in Nov 2025

8/10 Good

Tiffany

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was not overly friendly by any means. They never answered the front desk phone after calling it a dozen times either. Pool towels weren’t in our room and we had to exchange at the front desk. Floors were not as clean as they should have been and in top of fridge was gross dusty, but everything else was clean. No extra perks.
Stayed 2 nights in Nov 2025

8/10 Good

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Did not appreciate th
Stayed 3 nights in Nov 2025

6/10 Okay

MASIMANGO, NORTH BATTLEFORD

Business traveller
Liked: Cleanliness, amenities
The room was in good condition , unfortunantely there wer wors going on on the ground floor entrance ,making a bit difficult to navigate
Stayed 3 nights in Nov 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
The ac/air/heat unit in the room did not work.
Stayed 1 night in Nov 2025

10/10 Excellent

Jana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating for an early check in. Great view and lovely amenities.
Stayed 2 nights in Nov 2025

10/10 Excellent

Karen

Stayed 2 nights in Nov 2025

8/10 Good

Shannon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was very busy most of the day. Our view was amazing in our room. Parking is rough to find in the parkade. But overall nice hotel for the family.
Stayed 2 nights in Nov 2025

6/10 Okay

Kimberley Teri

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The staff were great but the 3 stars is due to several factors. #1 - the rooms are showing their age (or at least ours was). The bathroom is in need of a renovation, the shower stall was cracked, the door was off the hinges and it was quite grimey (reflection of age, not cleaning). #2 - the pool and hot tub need some repairs. There are lots of cracked, chipped and missing tiles. #3 - the front desk is impossible to get ahold of by phone using the front desk button on the phone in the room, I used Expedia messenger to contact them. #4 - I am not sure I like the direction the resort has taken. It's not really much of a resort now, but a condo apartment complex and guests are not really wanted. Parking is a nightmare. We booked through Expedia for a room owned by the resort (Bellstar) and we could only park in the parkade where we could find a Bellstar sign...which we never found more than one (I'm not saying there isn't more then one, but they were so far and few between we only ever found one). The rest of the stalls have signs all over them saying they are only for Paradise guests or unit ### etc. #5 - the fact that as of Jan 1, 2026 guests staying in the annex won't be able to access resort ammenities like the pool and hot tub just doesn't sit well with me. A steep discount at Elevation place isn't good enough, I think the condo board is being greedy. #6 - front desk staff are gone from 11pm to 7am, so if you need something between those hours you can only reach security.
Stayed 2 nights in Nov 2025

6/10 Okay

Alicja

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
Room was dated and didn’t feel clean (steaks on doors, cabinets). Didn’t feel worth the price.
Stayed 1 night in Nov 2025

10/10 Excellent

Marilyn

Stayed 2 nights in Oct 2025

8/10 Good

Jasmine

Stayed 2 nights in Oct 2025

10/10 Excellent

Glenn

Stayed 2 nights in Oct 2025

6/10 Okay

Christopher

Travelled with partner
Disliked: Amenities, property conditions & facilities
The coffee maker and soap dispenser were broken. Was not fixed nor replaced even after we let the front desk know. It's an OK property but with the loss of amenity use as of January 1, 2026, we won't be back. Not sure if we would return even with the amenities.
Stayed 2 nights in Oct 2025

4/10 Poor

Brandon

Liked: Cleanliness
The room was nice. Staff and service were very subpar
Stayed 1 night in Oct 2025

4/10 Poor

Tammy

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Jesse

Was very dusty in room due to construction and employee at checkout was almost confrontational. Gave three stars because this was our fifth stay here and the other stays have been great so overall a lower rating isn’t warranted…
Stayed 1 night in Oct 2025

6/10 Okay

Helen

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
We looked out onto the highway. Mountain was behind. Shower didn’t work. Big stains on the couch. Management moved us to another property which was lovely but a hassle to pack and move on a day we had to attend a wedding
Stayed 3 nights in Oct 2025

10/10 Excellent

Iqbal Singh

Stayed 1 night in Oct 2025

6/10 Okay

Stephanie

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was very small and not at all what I saw in pictures. When we arived the room was at 27°C and the AC and phone to call the desk didn't work. We went back to the front desk and they had someone come fix it for us. It was very loud and annoying to sleep with. One of the beds was very squeaky and they were both pretty uncomfortable. The parking was very tight and they would not allow us to have a second vehicle parked for free and no option to pay for parking on the grounds either. It was very inconvenient. Overall I would not recommend or stay there again. There are so many other options in Canmore!
Stayed 2 nights in Oct 2025

8/10 Good

Katarina Carol Lynn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Garbage situation was interesting and front desk is closed 11pm-7am Overall it was good
Stayed 4 nights in Oct 2025

2/10 Terrible

Caitlin

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It has gone downhill since we last stayed here. Pool and pool vents very dirty. They don't do housekeeping services and the signs on the front shine right in the terrible room we were given. When I asked to be moved they said they had nothing else and could not turn off any lights. Not all rooms have a balcony. Front desk staff said 1. I should of requested it. Then they said 2. I should of called. Then they said 3. I should of checked in earlier. Even though I did call from 2 hours away. So I was lied to by the staff 3 times and essentially blamed for booking a terrible room at this hotel. Do not stay in 292 ever , or take your business where they appreciate you . They also said the service and crappy room was because I booked with Expedia. They said I should of booked with them directly as Expedia is not a good way to book there.
Stayed 2 nights in Oct 2025

4/10 Poor

Alyssa

Disliked: Staff & service, amenities
Had to have someone that was given a key to my room removed by the RCMP. Someone went o the front desk, told them MY name and with just that information gained access to my room. I woke up to the secondary lock thankfully on banging into the door while someone was trying to enter my room. All I got was an apology, this is a massive safety problem.
Stayed 3 nights in Oct 2025

8/10 Good

Nichola

Stayed 1 night in Oct 2025

10/10 Excellent

Judith L

Liked: Cleanliness, staff & service, property conditions & facilities
Such a wonderful property. Beautiful rooms, great service, restaurant was amazing. Will definitely go back.
Stayed 1 night in Oct 2025

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