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Grande Rockies Resort - Bellstar Hotels & Resorts

4.0 star property

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Photo gallery for Grande Rockies Resort - Bellstar Hotels & Resorts

Experience the hotel's unique architecture with its multiple levels and angular roof, set against a stunning mountain backdrop.
Experience the sleek lobby with a round table, contemporary chandelier, and flat-screen display.
Enjoy a sophisticated dining experience with comfortable seating and elegant table settings.
Enjoy cooking in this well-equipped kitchen with a sink, microwave, and refrigerator.
Relax in our spacious lobby, featuring a central table with greenery, comfortable seating, and a flat-screen TV.

Popular amenities

  • Bar
  • Gym

Explore the area

Map
901 Mountain St, Canmore, AB, T1W0C9
  • Canmore Caverns
    ‪2 min drive‬
  • Silvertip Golf Course
    ‪5 min drive‬
  • Grassi Lakes
    ‪6 min drive‬

Room options

View all photos for Guest Room, 2 Double Beds (not in main lodge)

Guest Room, 2 Double Beds (not in main lodge) | 1 bedroom, down duvets, pillow-top beds, iron/ironing board

Guest Room, 2 Double Beds (not in main lodge)

7.6 out of 10
Good
(42 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, down duvets, pillow-top beds, iron/ironing board

Suite, 1 King Bed with Sofa bed

7.8 out of 10
Good
(26 reviews)
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Mountain View One Bedroom King Suite

Mountain View One Bedroom King Suite | 1 bedroom, down duvets, pillow-top beds, iron/ironing board

Mountain View One Bedroom King Suite

8.6 out of 10
Excellent
(4 reviews)
  • 52 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Mountain View Two Bedroom Suite

1 bedroom, down duvets, pillow-top beds, iron/ironing board

Mountain View Two Bedroom Suite

8.6 out of 10
Excellent
(11 reviews)
  • 71 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | 1 bedroom, down duvets, pillow-top beds, iron/ironing board

Suite, 2 Bedrooms

7.6 out of 10
Good
(15 reviews)
  • 71 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Guest Room, 1 King Bed (not in main lodge)

Guest Room, 1 King Bed (not in main lodge) | 1 bedroom, down duvets, pillow-top beds, iron/ironing board

Guest Room, 1 King Bed (not in main lodge)

8.2 out of 10
Very good
(29 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Grande Rockies Resort - Bellstar Hotels & Resorts

Art Deco hotel with fitness centre and 24-hour business centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Self parking is free. Additionally, a bar/lounge, a 24-hour business centre and Access to hot tub are on-site. Housekeeping is available on request.
Grande Rockies Resort - Bellstar Hotels & Resorts offers 100 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature down duvets. 42-inch LCD televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wired Internet access. Housekeeping is provided on request.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Grande Rockies Resort - Bellstar Hotels & Resorts. During your stay, you're just a quick walk from Elevation Place. Enjoy features like free self-parking, plus an indoor pool and a restaurant.
  • Free wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Splash around at the waterslide or swim in the indoor pool
  • Amenities include a 24-hour business centre, 2 meeting rooms and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Elevation Place and Canmore Mountain Market
Grande Rockies Resort - Bellstar Hotels & Resorts offers its guests a kids' pool, an indoor pool, a waterslide, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge.

A 24-hour business centre and 2 meeting rooms are available. A fitness centre, a vending machine, and ski storage are also featured at the family-friendly Grande Rockies Resort - Bellstar Hotels & Resorts. Self parking is free.

This Art Deco Canmore hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 11:30 AM.
Grande Rockies Resort - Bellstar Hotels & Resorts has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:30 AM for a fee: CAD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Ski storage
  • Waterslide

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A valid credit card in the guest's name is required for check in. Check in without a valid credit is not permitted.

Renovations and closures

The property will be renovating from 19 June 2025 to 31 July 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Lobby

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool
  • Indoor pool

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 30 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 10 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Grande Rockies
Grande Rockies Canmore
Grande Rockies Resort Bellstar Hotels Resorts Canmore
Grande Rockies Resort Canmore
Grande Rockies Hotel Canmore
Grande Rockies Resort Canmore, Alberta
Grande Rockies Resort Bellstar Hotels Resorts
Grande Rockies Bellstar Resorts Canmore
Grande Rockies Bellstar Resorts
Grande Rockies Resort
Grande Rockies Resort Bellstar Hotels Resorts
Grande Rockies Resort - Bellstar Hotels & Resorts Hotel
Grande Rockies Resort - Bellstar Hotels & Resorts Canmore
Grande Rockies Resort - Bellstar Hotels & Resorts Hotel Canmore

Grande Rockies Resort - Bellstar Hotels & Resorts Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 319 out of 1007 reviews
Rating 8 - Good. 301 out of 1007 reviews
Rating 6 - Okay. 189 out of 1007 reviews
Rating 4 - Poor. 116 out of 1007 reviews
Rating 2 - Terrible. 82 out of 1007 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Connie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We stayed here for the kiddie pool for our toddlers but it was far too cold for them. They keep it at the same temp as the other pool so they lasted less than 10mins. The place itself is nice and they are doing some upgrades. But i wouldnt pay rhe extra to stay here again until my kids are older. It really is a.shame because none of.the toddlers ir babies lasted in the pool very long and when i asked them if its usually warmer they told me its always set the same as the other pool.
Stayed 2 nights in Apr 2025

8/10 Good

Debbie

Travelled with family and small children
Liked: Amenities
They are updating the hallways and walls, will be much better once they are done. Unit itself was clean, but laminate flooring in livivingroom needs to be replaced. Unit 320. Otherwise everything was good.
Stayed 2 nights in Apr 2025

6/10 Okay

Shannon

Liked: Cleanliness, staff & service
The room was ok but the upkeep of the property was very lacking. We had to stay in the “other” building not attached to the main and the wall paper was peeling, there was missing trim, needs some repairs. It was noisy with doors constantly opening and closing, all through the night.
Stayed 1 night in Apr 2025

6/10 Okay

Shane

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Neva

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The furniture in the living room needed updating. The couch and kitchen chairs were stained and worn down.
Stayed 3 nights in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

4/10 Poor

branden

Disliked: Cleanliness, property conditions & facilities
The annex building is gross and run down.
Stayed 1 night in Apr 2025

10/10 Excellent

Uba

Liked: Amenities
Loved it
Stayed 2 nights in Mar 2025

8/10 Good

Erin

Stayed 1 night in Apr 2025

6/10 Okay

Angela

Travelled with family and small children
We love coming here for the apartment style suites and the pool/waterslide/hot tub. The hotel is looking tired but we were happy to see some upgrades starting. Our room was in slight disrepair on arrival with a broken cupboard door and a leaky dishwasher. Upstairs neighbours were extremely loud during quiet hours but security dealt with them appropriately. We still like the Grande Rockies but it’s time for some refreshed furnishings in the rooms.
Stayed 3 nights in Mar 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Jeffrey

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Cons: Floor was sticky. Mystery fluid in the Keurig. Neighbor smoking weed on nearby balcony brought smoke in from window hvac unit. Both Beds creaky. I expect better for $200 per night. No breakfast provided. Pros: no evidence of bed bugs. Was not robbed.
Stayed 1 night in Mar 2025

6/10 Okay

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities
The keypad on the door to the annex did not work consistently. There was no trolley available for the annex. The floor around the toilet in the bathroom could have been cleaner.
Stayed 3 nights in Mar 2025

4/10 Poor

Michael

No room service during stay. Later than anyone else for check-in and early check-out at 10:00
Stayed 2 nights in Mar 2025

8/10 Good

Danuta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brought my kids here for spring break. Been coming to this hotel for years now. Always had good experiences. Only thing bad was the mattress in the sofa bed was old and horrible to sleep on …. Went to front desk and they brought us up a cot right away with new sheets. Great customer service and so darn convenient to walk to shops and grocery store!
Stayed 2 nights in Mar 2025

6/10 Okay

Victoria

Travelled with family and small children
Only a portion of the rooms/suites remains a hotel, the rest are privately owned and used as main residence or vacation properties. The property is tired looking - we stayed in a one bedroom suite in the main building. The decor is very dark and worn. The furnishings are well used. The sofa in the living room is so old - it is sagging in the middle. I can’t imaging it would be comfortable to sleep on. The bed was okay - probably ready for a replacement. All appliances in the kitchen and other equipment in the room worked fine. The location is convenient- it is a short walk to the Main Street and other dining options. However, it is also right next to the main and busy highway- it is noisy especially if your room faces the highway as ours was. We had no problems with staff (as some reviewers suggested) - they were polite and friendly. If you aren’t a fussy sleeper and don’t mind well used decor - this is a good competitively priced hotel in Canmore.
Stayed 3 nights in Mar 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Roger

Stayed 1 night in Mar 2025

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Timothy

Under renovation but still great deal for the price
Stayed 3 nights in Mar 2025

10/10 Excellent

Mrs Deborah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2025

6/10 Okay

Francis Justin, Edmonton

Travelled with family
Liked: Cleanliness, staff & service
indoor garage is too dusty so your car will be dusty when u get out on the garage
Stayed 2 nights in Mar 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service

Great room views! Wish check out was later.

Overall , beautiful room with views. I was disappointed in such an early checkout time. Not a relaxing morning getting on our way when we have to be out by 10. I asked for a late check out and was declined. My boyfriend logged into the wifi and now his contacts are getting spam ware emails shortly after. Disappointing now there’s a possible cyber attack. Room was ok. The kitchen counters were not wiped down when we arrived. I tripped on the carpet in the hall as it was rippling. Kids had a good time in the pool but when I got out of the hot tub I got hives on my legs and feet. Never had that before.
Stayed 1 night in Mar 2025