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Holiday Inn Express Canton by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Canton by IHG

Exterior
Free continental breakfast
Room amenity
In-room safe, desk, blackout curtains, iron/ironing board
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
6000 US 11, Canton, NY, 13617
  • Place, St. Lawrence Health System Medical Campus
    ‪10 min walk‬
  • Place, St. Lawrence University
    ‪13 min walk‬
  • Place, St Lawrence University Golf Course
    ‪18 min walk‬
  • Airport, Massena, NY (MSS-Massena Intl.)
    ‪45 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(30 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 5
  • 2 Queen Beds

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About this property

Holiday Inn Express Canton by IHG

Hotel in Canton with 24-hour fitness centre and free breakfast
A 24-hour fitness centre, a business centre and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and free newspapers are on-site.
Holiday Inn Express Canton by IHG offers 69 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. Televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Canton by IHG. During your stay, you're just a quick walk from St. Lawrence Health System Medical Campus. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • 8 minutes on foot from St. Lawrence Health System Medical Campus and a 1-minute drive from St. Lawrence University
A computer station is on site and WiFi is free in public spaces. A business centre and meeting rooms are available. Free breakfast is available. A 24-hour fitness centre, gift shops/newsstands, and a picnic area are also featured at the business-friendly Holiday Inn Express Canton by IHG. Free self parking is available.

This Canton hotel is smoke free.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Canton Hotel
Canton Holiday Inn
Comfort Suites Hotel Canton
University Suites Hotel Canton
Holiday Inn Express Canton Hotel Canton
University Suites Canton
Inn Express Canton Hotel
Holiday Inn Express Canton
Express Canton By Ihg Canton
Holiday Inn Express Canton by IHG Hotel
Holiday Inn Express Canton an IHG Hotel
Holiday Inn Express Canton by IHG Canton
Holiday Inn Express Canton by IHG Hotel Canton

Holiday Inn Express Canton by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 184 out of 383 reviews
Rating 8 - Good. 111 out of 383 reviews
Rating 6 - Okay. 47 out of 383 reviews
Rating 4 - Poor. 21 out of 383 reviews
Rating 2 - Terrible. 20 out of 383 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Nadege

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2025

2/10 Terrible

Ronald

Travelled with family
Disliked: Property conditions & facilities
All 4 rooms we were given were infested with hundreds of lady bugs and other insects
Stayed 2 nights in Oct 2025

10/10 Excellent

William

Stayed 3 nights in Oct 2025

10/10 Excellent

Michelle

Stayed 2 nights in Oct 2025

8/10 Good

Brandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Jeanmarie

Stayed 1 night in Jul 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in North Country

Great hotel for visiting St. Lawrence University and 1,000 Islands region. Room was spacious, comfortable, quiet and clean with all the usual amenities. Nice breakfast buffet with hot and cold items. Very pleased with my brief stay and highly recommend this hotel.
Stayed 1 night in Sep 2025

2/10 Terrible

Kim

Disliked: Cleanliness, property conditions & facilities
This room was the room of dead things. I immediately walked in and there is no light. The only light that I could find was the night lights by the bed, which I felt was a little bit weird, but now I know why. I went to the window and there was an electronic blind that wasn’t working at all. I moved the blind back and there was a sea of dead flies and other bugs. And flies buzzing around. I probably could’ve lived with this but then I discovered other dead bugs…the ones you never ever want to see when you are staying at a hotel. At that point, this was a risk I wasn’t able to take. I spoke with the person at the front desk, she tried to fix the blind and get some of the dead bugs from the window sill. When I mentioned the other bugs, the terrible ones, she said they were dead, they spray for them every few months and she has never brought them home to her family, so I should be good. At this point, it wasn’t a risk I was willing to take. I had to drive over an hour to sleep somewhere else.
Stayed 1 night in Sep 2025

6/10 Okay

Kathy A., Corning

Stayed 1 night in Sep 2025

6/10 Okay

Ka Ho

Liked: Cleanliness, staff & service, property conditions & facilities
Elevator is noisy
Stayed 1 night in Aug 2025

10/10 Excellent

lanell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An absolutely amazing experience in Canton

I cannot say enough great things about this hotel and their staff absolutely amazing, the breakfast was amazing the rooms were super clean the staff was extremely friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Trista, Sparks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Continental breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was available at breakfast and with small toiletries we forgot.
Stayed 1 night in Aug 2025

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff - decent breakfast. Not far from Clarkson.
Stayed 2 nights in Aug 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

James

Stayed 1 night in Aug 2025

8/10 Good

Chris

Stayed 1 night in Aug 2025

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Wonderful stay no complaints
Stayed 1 night in Aug 2025

6/10 Okay

Matt

Liked: Cleanliness, staff & service
Staff were friendly
Stayed 2 nights in Jul 2025

8/10 Good

GLENDA, Columbus

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Bed was comfortable and staff was well inform of the surrounding areas.
Stayed 3 nights in Jul 2025

10/10 Excellent

Claudia

Stayed 1 night in Jul 2025

8/10 Good

Jin

Liked: Cleanliness, amenities, property conditions & facilities
Overall a great place. It would be nice to provide free drinking water in addition to the great and free coffee provided. Room had a little bit of unpleasant smell, perhaps it was vacant for a few days with AC off. Staff is very friendly, flexible with early check-in
Stayed 2 nights in Jul 2025

8/10 Good

Raymond

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
When we arrived, we were told the pool was unavailable, although it did not say that anywhere on the website. Very disappointed because this was one of the reasons we booked this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean-very well kept. Conveniently located
Stayed 8 nights in May 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but very good
Stayed 1 night in Apr 2025

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