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Future Inns Cardiff Bay

4.0 star property

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Photo gallery for Future Inns Cardiff Bay

Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Reception
Exterior
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Hemingway Road Cardiff Bay, Cardiff, Wales, CF10 4AU
  • Place, Cardiff Bay
    ‪1 min walk‬
  • Place, Wales Millennium Centre
    ‪6 min walk‬
  • Place, Cardiff Bay Waterfront
    ‪7 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪23 min drive‬

Room options

View all photos for King Suite, 1 King Bed & Lounge with Sofa Bed

King Suite, 1 King Bed & Lounge with Sofa Bed | In-room safe, desk, blackout curtains, iron/ironing board

King Suite, 1 King Bed & Lounge with Sofa Bed

8.6 out of 10
Excellent
(33 reviews)
  • 58 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Standard Double, 1 Double Bed & Sofa Bed

Standard Double, 1 Double Bed & Sofa Bed | In-room safe, desk, blackout curtains, iron/ironing board

Standard Double, 1 Double Bed & Sofa Bed

8.8 out of 10
Excellent
(109 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Twin, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin, 2 Double Beds

8.8 out of 10
Excellent
(155 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Twin, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Accessible Twin, 2 Double Beds

9.4 out of 10
Exceptional
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Double, 1 Double Bed & Sofa Bed

In-room safe, desk, blackout curtains, iron/ironing board

Accessible Double, 1 Double Bed & Sofa Bed

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room With Two Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Double Room With Two Double Beds

  • Sleeps 4

View all photos for Double Room with Sofa Bed

In-room safe, desk, blackout curtains, iron/ironing board

Double Room with Sofa Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

View all photos for Superior King Suite

In-room safe, desk, blackout curtains, iron/ironing board

Superior King Suite

  • Sleeps 2

Contemporary Accessible Double

  • Sleeps 4

Contemporary Accessible Twin

  • Sleeps 4

King Suite, 1 King Bed & Lounge With Sofa Bed

  • Sleeps 4

Similar properties

Exterior
Holiday Inn Express Cardiff Bay by IHG
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Parking available
4.2 out of 5, Very good, 1,004 reviews
The price is €63
includes taxes & fees
26 Feb - 27 Feb
Holiday Inn Express Cardiff Bay by IHG

About this property

Future Inns Cardiff Bay

Bayside hotel with free parking, near Cardiff Bay
This smoke-free hotel features a restaurant, a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Future Inns Cardiff Bay offers 197 air-conditioned accommodations with laptop-compatible safes and free newspapers. 32-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the breakfast at Future Inns Cardiff Bay. During your stay, you're just a quick walk from Wales Millennium Centre. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Just a 5-minute drive from Cardiff Bay and 5 minutes from Cardiff Castle
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 4489 square feet (417 square metres) and includes conference space. The business-friendly Future Inns Cardiff Bay also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This 4-star Cardiff hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:30 AM to 10 AM.
Thomas Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 7:30 AM to 10 AM for a fee: GBP 16 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Thomas Restaurant

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4,489 square feet of conference space

Outdoors

  • On the bay

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Portable hoist available
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not accept American Express for onsite payments.

Renovations and closures

The following facilities are closed for New Year's Eve:
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 16.00 for adults and from GBP 8 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Future Cardiff Bay
Future Inns
Future Inns Cardiff Bay
Future Hotel Cardiff Bay
Future Inn Cardiff Bay Hotel Cardiff
Future Inn Cardiff Bay Wales
Future Inns Cardiff Bay Hotel
Future Inns Cardiff Bay Cardiff
Future Inns Cardiff Bay Hotel Cardiff

Future Inns Cardiff Bay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 853 out of 1577 reviews
Rating 8 - Good. 469 out of 1577 reviews
Rating 6 - Okay. 151 out of 1577 reviews
Rating 4 - Poor. 54 out of 1577 reviews
Rating 2 - Terrible. 50 out of 1577 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Mr S

Business traveller
Was given the wrong room and when I said can I change I was told no
Stayed 1 night in Nov 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Lovely, comfortable, clean and spacious room. Staff were friendly and very helpful.
Stayed 2 nights in Nov 2025

8/10 Good

martin

Stayed 1 night in Nov 2025

8/10 Good

Julie

Liked: Staff & service, amenities
Staff courteous on check in. Good value. Free carpark a bonus as well. Chose to leave the car and take the short taxi ride in to the centre by Uber £3.98!
Stayed 1 night in Nov 2025

6/10 Okay

Philippa

Liked: Staff & service
Disliked: Cleanliness
The staff were good. In my room there was a used medicine cup under the couch and foil from pill blister packs on the carpet and in the bathroom. The floor was not clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities
Lovely hotel. Large clean spacious room. Ideal location. Staff very friendly and helpful. Good food and service in restaurant.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kay

Room lovely staff polite & helpful
Stayed 1 night in Nov 2025

10/10 Excellent

d

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

ROBERT

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really nice place to stay. Staff are very customer orientated.
Stayed 1 night in Nov 2025

10/10 Excellent

Denver

Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice clean and spacious room.
Stayed 1 night in Nov 2025

10/10 Excellent

Miriam

Stayed 2 nights in Oct 2025

6/10 Okay

M

The room was generally clean however there was a chocolate bar on the floor by the window which made us wonder what else might have been missed. The toilet seat was really lose and the bathroom door lock was broken. Since it was just the two or us we didn't left it
Stayed 2 nights in Nov 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Room was large and clean but felt tired. Staff were friendly, location was just outsode town, easy to getting in and out with taxi's. Would probably not stay again would look for a hotel with a bit more of a modern feel but that is personal preference.
Stayed 1 night in Oct 2025

10/10 Excellent

Bruce

Stayed 2 nights in Oct 2025

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air con wasn't very effective. The room was too warm for me to get a comfortable night's sleep
Stayed 1 night in Nov 2025

8/10 Good

MR USMAN AHMED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Rhian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely and clean. Beds very comfy. Staff fab.
Stayed 1 night in Oct 2025

10/10 Excellent

Julie

Business traveller
Disliked: Cleanliness
The toilet area had a smell of urine, whilst the room was comfortable I was keen to check out in the morning quickly
Stayed 1 night in Nov 2025

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was lovely and big
Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities
Great hotel, spacious and comfortable room. Good food and helpful staff.
Stayed 1 night in Nov 2025

6/10 Okay

Kristina

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was clean and presentatable. However the bed and pillows were extremely hard. Although there were tea and coffee provided there was no water bottles, although there was a flask and water fountain by the lift.
Stayed 1 night in Oct 2025

6/10 Okay

julian

Liked: Cleanliness, staff & service, room comfort
I’ve stayed at Future Inn Cardiff many times over the years and have always found it a reliable and comfortable place to stay. Unfortunately, this recent visit was by far the worst experience I’ve had here. The room itself wasn’t great — the walk-in shower was poor, and when I went to unplug my phone charger from the bedside fitting, the whole socket came away from the wall. Around our room, bottles and plates from other guests were left in the corridor from the afternoon and were still there the next morning when we checked out. Overall, the hotel just didn’t feel as clean or as well-kept as it has been in the past. It’s lost that polished, well-run feel I’ve come to expect. I was due to stay again in a few weeks’ time, but at around £450 for one night in a similar room, I’ve decided to cancel. I’ll drive to Cardiff and back rather than pay that much for what no longer feels like good value.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints.. only one small thing.. at breakfast the fried eggs are left out under heat lamps and are dry and hard….otherwise great
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

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