The staff is always friendly and helpful. I like that they have fresh popcorn and coffee in the lobby. The only thing I don’t like much is that there is carpet in the rooms. I know that isn’t an easy upgrade but I would prefer, and feel cleaner, if the floors weren’t carpet. I would like to be able to walk around without shoes in the room, but with carpet, you just can’t do that. I’m sure those aren’t cleaned, not just vacuumed, often.