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Quality Inn & Suites Carlsbad Caverns Area

2.5 star property

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Photo gallery for Quality Inn & Suites Carlsbad Caverns Area

Welcome to our lobby, featuring a reception desk, comfortable seating area, and a large window offering a view of the outside.
Relax by the pool surrounded by lounge chairs and a small table.
Guests enter through a covered waiting area marked by a sign with the hotel's name and room number.
Enjoy meals in this stylish dining area with a long counter, coffee machine, and snack selection.
Relax in this inviting room with a large bed, wooden headboard, and flat-screen TV.

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
4200 National Parks Hwy, Carlsbad, NM, 88220
  • Lake Carlsbad Recreation Area
    ‪8 min drive‬
  • Carlsbad Water Park
    ‪8 min drive‬
  • Pecos River Flume
    ‪12 min drive‬
  • Carlsbad, NM (CNM-Cavern City Air Terminal)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(24 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(34 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | 1 bedroom, premium bedding, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, premium bedding, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (992)
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About this property

Quality Inn & Suites Carlsbad Caverns Area

Hotel in Carlsbad with free breakfast and 24-hour fitness centre
Along with a 24-hour fitness centre, this hotel has a 24-hour business centre and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site.
Quality Inn & Suites Carlsbad Caverns Area offers 53 accommodations with coffee/tea makers and complimentary newspapers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Carlsbad hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Quality Inn & Suites Carlsbad Caverns Area gets high marks from our customers. During your stay, you'll be close to Carlsbad Dog Park. Enjoy features like free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a 24-hour business centre, a meeting room and a computer
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • 6 minutes by car from Carlsbad Dog Park and 6 minutes from Carlsbad Museum & Art Center
Quality Inn & Suites Carlsbad Caverns Area offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn & Suites Carlsbad Caverns Area. Free self parking is available.
Guests are served a free buffet breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 April to 15 July:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Quality Inn Carlsbad
Quality Carlsbad
Quality Inn Suites
Quality Inn Suites Carlsbad Caverns Area
Quality Inn & Suites Carlsbad Caverns Area Hotel
Quality Inn & Suites Carlsbad Caverns Area Carlsbad
Quality Inn & Suites Carlsbad Caverns Area Hotel Carlsbad

Quality Inn & Suites Carlsbad Caverns Area Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 444 out of 712 reviews
Rating 8 - Good. 173 out of 712 reviews
Rating 6 - Okay. 49 out of 712 reviews
Rating 4 - Poor. 26 out of 712 reviews
Rating 2 - Terrible. 20 out of 712 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

walter, Rio Rancho

Liked: Cleanliness, staff & service, property conditions & facilities
Grest location. Easy access. Good breakfast. Friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. Site also had multiple options for breakfast which was very convenient and tasty!
Stayed 1 night in Apr 2025

10/10 Excellent

Lilia

Stayed 1 night in Apr 2025

10/10 Excellent

Lidia, Keller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Monika was so kind at check in. It made everything pleasant even though we didn’t have shampoo. I didn’t care. I just used the bar of soap to wash my hair.
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Juleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was AMAZING!!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. Good breakfast.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christin

Stayed 2 nights in Apr 2025

6/10 Okay

STEVEN

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our stay was uneventful until we discovered that upon exiting our room, our room door didn't close securely, (we checked to make sure it was a failure) leaving our room un-safe if someone came along checking for vulnerable entries. other than that.....I was very nice, clean. We would stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Megan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Staff was absolutely amazing! Check in and out process was quick and easy. Brandon and Cas were beyond helpful!!! Monica was extremely kind! Room was great, breakfast was great!
Stayed 1 night in Apr 2025

6/10 Okay

Terry

Stayed 2 nights in Apr 2025

10/10 Excellent

Gary, Goodyear

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff! Property is in excellent condition and well maintained.
Stayed 1 night in Apr 2025

10/10 Excellent

Ekaterina

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room and Great Service

We enjoyed our room and decided to add another night. We talked to the rep at the desk (wish I had her name) and she helped us work it out even though we had done the room for first night with Hotels.com, she as able to get us another night for a comparable price and at first thought we would need to change rooms, but then she managed to get us the same room after all1. She was extremely professional and friendly! Since we had the room for two nights in a row we were surprised when we returned to our room to find the room had been serviced and we got fresh towels! Very happy with our stay in the Carlsbad Quality Inn!
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel close to Carlsbad Cavern and Guadelupe Mountains National Park. Staff was very friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ricky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Coleman

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome! Super knowledgeable of the area and really friendly
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Glen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely Clean

Stayed 2 nights in Mar 2025

10/10 Excellent

Rohn Thomas

Stayed 2 nights in Mar 2025

8/10 Good

lijing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, easy parking, friendly staff and good breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great for a one night stop. Had everything we needed.
Stayed 1 night in Mar 2025

10/10 Excellent

Javier

Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025