The only 1 thing I like it’s the bed. It’s clean and comfortable.
But, the terrible problem is the faucet at the sink it doesn’t have water. I call the receptionist, they come the see and said:” Im sorry, I can not fix it”. I ask him to change to another room. He said : can not . I ask him one more time: you can not? He said yes. I pay for this room but I have to stay with the room it’s very inconvenient. And The TV not working, not connected. I’m really get mad because it’s very inconvenient for my family 4 people to us the sink. We have to get water from the faucet of bathtub . We use the bathtub loke the sink.
When we check out,I ask the receptionist can do some thing for me happy like discount for me a little because the problem of the sink. She answered: can not do anything. She took a note about the problems. She said her manager will contact me . 5 days late after I checked out, no managers contact me or even call me back. This hotel is very bad services. The staff not helpful to solve the problems for customers even it’s very simple like changing the room , the problem is the hotel not convenient to stay but they Do Not changing the room for customers. I will never come back again with this hotel.