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Richmond Plaza Hotel

3.0 star property

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Photo gallery for Richmond Plaza Hotel

Suite, 1 King Bed | Desk, rollaway beds, free WiFi, bed sheets
Deluxe Room, 1 King Bed | Bathroom | Shower, towels
In-room business centre
Front of property
Lobby sitting area

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
F. Sotto Drive Gorordo Avenue Cebu City, Cebu City, Cebu, 6000
  • Place, Cebu Business Park
    ‪8 min walk‬
  • Place, Mango Square
    ‪10 min walk‬
  • Place, Ayala Center
    ‪15 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪23 min drive‬

Room options

View all photos for Superior Room

Superior Room | Desk, rollaway beds, free WiFi, bed sheets

Superior Room

  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Desk, rollaway beds, free WiFi, bed sheets

Deluxe Room, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, rollaway beds, free WiFi, bed sheets

Suite, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Richmond Plaza Hotel

This hotel features a restaurant, a coffee shop/cafe and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Richmond Plaza Hotel offers 42 air-conditioned accommodations, with complimentary bottles of water. Televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

During your stay at Richmond Plaza Hotel, you're just a quick walk from USC-North Campus. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Dining options include a coffee shop and a restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 15 minutes by foot from Ayala Center and a 4-minute drive from SM City Cebu
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. An airport shuttle (available on request) is available for a fee. The business-friendly Richmond Plaza Hotel also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Cebu City hotel.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 10:00 AM.
Richmond Plaza Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to 9:00 PM on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: PHP 250 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • 12 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls

Policies

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 500.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately PHP 250 per person
  • Airport shuttle fee: PHP 1000.00 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: PHP 1 (one-way), (up to 7 years old)
  • Rollaway bed fee: PHP 500.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Richmond Plaza Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Richmond Plaza Cebu
Richmond Plaza Hotel
Richmond Plaza Hotel Cebu
Richmond Plaza Hotel Hotel
Richmond Plaza Hotel Cebu City
Richmond Plaza Hotel Hotel Cebu City

Richmond Plaza Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 42 out of 280 reviews
Rating 8 - Good. 83 out of 280 reviews
Rating 6 - Okay. 78 out of 280 reviews
Rating 4 - Poor. 37 out of 280 reviews
Rating 2 - Terrible. 40 out of 280 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Stephen

Stayed 1 night in Jan 2026

10/10 Excellent

Graeme

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Jan 2026

2/10 Terrible

Rohit

Room was not even 1% same as what is shown in booking pictures. Then no water bottle in room. And it’s mention in booking page They place two single mattress when requests was for one queen size bed. Then not even change Very bad experience
Stayed 1 night in Jan 2026

10/10 Excellent

Graeme

Liked: Cleanliness, amenities
Great
Stayed 1 night in Nov 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
Older property, needs to be updated. However, room was big, it was clean, everything worked, good internet, close to important places. Easy walk to Ayala Mall, and Mango Square. The staff was outstanding. They have a security guard at the front door 24/7. No safe in the room but I sure felt like my stuff was well protected. I figured if I did not like it, I could leave, only paid 20 dollars a night USD. stayed all 6 days and booked 1 more night for my return to Cebu before I fly back to LA.
Stayed 6 nights in Jan 2026

4/10 Poor

Raymond

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
First of all, I arrived there at midnight. The desk gave me a hard time because ( our hotel.com account is joined husband and wife )the reservation was in my husbands name even though I showed the itinerary number that was emailed to my my email address. I was told to get an authorization letter from my husband that I can use this reservation - in the middle of the night. I didn’t get to the room until after 1 am and this was after 20+ hours of flight. The room was another story, the bed was not a real mattress but a foam on a hard surface. The bed linens looked like a century old yellowed by time. The towels were also yellowed and stained with very visible blackish circles. The bathroom didn’t have a place to put the bar of soap or soap bottles. No free soap nor dispensers. TV non working. The site when I booked said it has breakfast included but upon check in I was told there’s none. So much to say about my stay there. I personally think they have false advertisement. The rest of the staff other than the person during my check in who insisted for the authorization letter were nice and helpful. So for the rest of the staff, including security men who went out their way, I gave this one star.
The dirty towel they put in the room on my arrival. Would you use this?
Stayed 8 nights in Dec 2025

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2025

10/10 Excellent

John, Rahway

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 13 nights in Sep 2025

10/10 Excellent

Carmencita

Stayed 2 nights in Oct 2025

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities
no record of my room no tv very poor
Stayed 2 nights in Oct 2025

8/10 Good

George

It was good for the price i paid
Stayed 11 nights in Oct 2025

10/10 Excellent

Carah Fe

Stayed 4 nights in Oct 2025

8/10 Good

Alvin

Stayed 2 nights in Sep 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Seth

Stayed 9 nights in Jul 2025

8/10 Good

Seth

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The hotel is pretty old, which means some things are breaking down or lower in quality. But the staff tries really hard to make up for it with excellent service, frequent cleaning, good prices, and lots of friendliness. Wifi is spotty, not necessarily going to get a good connection. Shower was a bit weak in my room.
Stayed 6 nights in Aug 2025

6/10 Okay

Lee

Business traveller
Liked: Cleanliness, staff & service
The staff were excellent and room cleaned every day,the hotel is a little dated and showing signs and the air con in my room was very noisy,but the location was handy for my trip,also was value for money so I would definitely stay again next time in Cebu.
Stayed 8 nights in Jun 2025

4/10 Poor

Kurt

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Good Air conditioner, no hot water, no coffee
Stayed 3 nights in Jun 2025

10/10 Excellent

Graeme

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff. More power outlets required
Stayed 3 nights in Jun 2025

10/10 Excellent

Graeme

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in Jun 2025

10/10 Excellent

Graeme

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 4 nights in Jun 2025

6/10 Okay

John

Disliked: Cleanliness, property conditions & facilities
My check in was problematic although I presented my Passport and receipt for my 2 weeks. The room I was checked in was Not cleaned and there was a bad smell coming in from the bathroom into the whole room. The air conditioner was too small for a large room like that and was always hot in the afternoons. Only,after Expedia took my complaint to the Hotel Manager thaty room was cleaned and the staff tried to give me better service! Overall I think I received 2 star and Not 3 star hotel service that I paid for?
Stayed 13 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

randy

Liked: Cleanliness, property conditions & facilities
Get place
Stayed 1 night in Apr 2025

4/10 Poor

D

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Sad room

The room had no windows only borrowed light glass blocks The AC was old very noisy and dirty No hot water The toilet flushed eith black water Very disappointing
Stayed 2 nights in Mar 2025

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