10/10 Excellent
Lawrence
Travelled with family and small children
18 Jul 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Dusit Thani Resort from July 14 to 16, occupying rooms 1502, 1503, and 1504 as a group—and overall, the experience was truly wonderful.
From the moment we arrived, we were welcomed with heartfelt smiles and that signature Filipino hospitality that immediately made us feel relaxed and cared for. The staff consistently went above and beyond, with genuine warmth and attention to detail that stood out throughout our stay.
A very special mention goes to Hiroshi, who took care of us at the buffet. He was incredibly kind, accommodating, and attentive—always checking in to make sure we had everything we needed and making us feel truly welcome. His friendly presence elevated every meal and left a lasting impression on all of us.
The resort itself is gorgeous, with lush tropical landscaping, serene walkways, and access to a beautiful beach. Our rooms were clean, spacious, and well-appointed, perfect for unwinding after a full day.
That said, the only downside of our stay was the view from our rooms. Unfortunately, we faced a construction site and an untidy area, which did take away from the overall resort atmosphere. Given the beauty of the beachfront and the rest of the property, it would have been wonderful to enjoy a beach or garden view instead—especially for such a special getaway.
Despite that, the service, amenities, and the warmhearted staff—especially Hiroshi—made our stay a memorable one. We truly enjoyed our time at Dusit Thani and would love to return
Lawrence
Stayed 2 nights in Jul 2025
