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Northgate Inn Motel

2.0 star property

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Photo gallery for Northgate Inn Motel

Front of property
Lobby sitting area
Fridge, microwave
Lobby
Basic Room, 2 Double Beds | Free WiFi, bed sheets, wheelchair access

Reviews

6.8 out of 10

Popular amenities

  • Housekeeping
  • Air conditioning
  • Pet-friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
1110 Hwy 93 N, Challis, ID, 83226
  • Place, Central Park
    ‪5 min walk‬
  • Place, The Church of Jesus Christ of Latter Day Saints
    ‪6 min walk‬
  • Place, Challis City Park
    ‪11 min walk‬

Room options

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor | Free WiFi, bed sheets, wheelchair access

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave | Free WiFi, bed sheets, wheelchair access

Standard Room, 1 King Bed, Refrigerator & Microwave

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 2 Double Beds

Basic Room, 2 Double Beds | Free WiFi, bed sheets, wheelchair access

Basic Room, 2 Double Beds

  • 19 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave | Free WiFi, bed sheets, wheelchair access

Standard Room, 2 Queen Beds, Refrigerator & Microwave

  • 19 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Queen Beds, Refrigerator, Ground Floor

Family Room, 2 Queen Beds, Refrigerator, Ground Floor | Free WiFi, bed sheets, wheelchair access

Family Room, 2 Queen Beds, Refrigerator, Ground Floor

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 Queen Bed, Accessible, Ground Floor

Traditional Room, 1 Queen Bed, Accessible, Ground Floor | Free WiFi, bed sheets, wheelchair access

Traditional Room, 1 Queen Bed, Accessible, Ground Floor

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Northgate Inn Motel

Hotel with free parking, in the vicinity of Land of the Yankee Fork State Park
This hotel features coffee/tea in a common area, a microwave in a common area and a fridge in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a library, barbecues and a picnic area are on-site.
Northgate Inn Motel offers 57 air-conditioned accommodations, with free toiletries. This Challis hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.
The recreational activities listed below are available either on-site or nearby; fees may apply.
There are indoor hot springs and 2 outdoor hot springs open between 10:00 AM and 8:00 PM.
During your stay at Northgate Inn Motel, you're just a quick walk from The Church of Jesus Christ of Latter Day Saints. You'll find features such as free WiFi in public areas and free self-parking, plus a library.
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Amenities include library, a vending machine and coffee/tea in a common area
  • 2 mi (3.3 km) from Land of the Yankee Fork State Park and 9.5 mi (15.2 km) from Challis Hot Springs
  • Dogs welcome for a fee (restrictions apply)
As a guest of Northgate Inn Motel, you'll find a library, barbecue grills, and a vending machine. WiFi is free in public spaces. Northgate Inn Motel also features ski storage, a picnic area, and coffee/tea in common area. Self parking is free.

Smoking is allowed in designated areas at this Challis hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 9-hole adjacent golf course
  • Indoor hot spring
  • Library
  • Ski passes
  • Ski storage

Conveniences

  • Limited-hour front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Barbecue grill
  • Picnic area

Spa

  • 2 outdoor hot springs
  • Hot springs open from 10:00 AM - 8:00 PM
  • Hot springs water temperature - 50 ºC
  • Indoor hot spring

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Built in 1984
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 3:00 PM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 20.00 per pet, per night, plus a deposit of USD 20 per night
  • Only dogs are allowed
  • Maximum 3 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 20 per night
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
The front desk at this property is open daily from 3:00 PM - 11:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 10:00 AM to 8:00 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Northgate Inn Motel Challis
Northgate Inn Motel
Northgate Challis
Northgate Inn Motel Hotel
Northgate Inn Motel Challis
Northgate Inn Motel Hotel Challis

Northgate Inn Motel Reviews

Reviews

6.8
Rating 10 - Excellent. 82 out of 452 reviews
Rating 8 - Good. 158 out of 452 reviews
Rating 6 - Okay. 98 out of 452 reviews
Rating 4 - Poor. 64 out of 452 reviews
Rating 2 - Terrible. 50 out of 452 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
If all you want is a bed, this is the cheapest option in town. Bathroom sink was clogged. Microwave was missing the plate that rotates. Very limited channels on TV. I'm not too picky, and all I really needed was a place to lay down. I took the $40 bucks I saved and went out for an evening meal.
Stayed 1 night in Aug 2025

2/10 Terrible

Gary

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at the property and there was a message to phone a number for the desk clerk to arrive. No one came so we could not check in. Had to go to another motel.Waited 40 minutes.
Stayed 1 night in Aug 2025

2/10 Terrible

Tina

Disliked: Cleanliness, staff & service, property conditions & facilities
Try checking g in at 8pm. They sent us to a room with no number on it. Door wa hard to open and room smelled like smoke. When back ask for a non smocking room that we booked. Made us wait another 15 minutes so they could clean a room. Most of the doors were open with rooms that had not been clean. Don’t go there !
Stayed 1 night in Aug 2025

6/10 Okay

Ryan

Stayed 4 nights in Aug 2025

2/10 Terrible

Linda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived @ 3:15, check in was 3 o’clock. There was nobody @ the desk, so we push the button that said “ring for service” and waited 15 minutes, pushed the button again, nothing. Called the hotel and left a message to call me when I could check in. Walked the halls and heard “there’s someone waiting to check in.” Response was “Leave me alone, I’m taking a shower.” Left and got something to eat and returned 1.5 hours later. Miss thing had taken her shower but not ready to work. I asked if I could check in and was told her Expedia account was just canceled so I would have to go down the street. The hotel down the street smelled so much better and was way friendlier. Charges to my card will be disputed!
Stayed 2 nights in Aug 2025

2/10 Terrible

Donna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was uninhabitable; was told door sticks , but was being repaired, also needs shower curtain replaced and housekeeping would take care of this. We checked in and went to drop off bags- confusion in finding room 220, numbers were removed from door; door in disrepair and frame needing completely replaced. No towels, no soap- shower curtain ripped off rod. No curtain or curtain rod on the window in the room. Left to go to town event and returned around 10:30 pm, key would not open door, went to desk and no desk clerk available- supposed to be at desk until 11:30 pm. Many customers with other problems, kept ringing bell, no one showed up- made phone call left message that we were unable to get into the room. Never heard back from anyone!
Stayed 1 night in Aug 2025

2/10 Terrible

Douglas

Disliked: Staff & service
I arrived, waited and waited. No one came to the desk. I called. The girl was just getting out of the shower. She finally sent her boyfriend to let me know, there was no room available. So I left.
Stayed 2 nights in Aug 2025

2/10 Terrible

Sam

Disliked: Staff & service
Nobody at the front desk. Could not check in
Stayed 1 night in Aug 2025

10/10 Excellent

GARY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jason

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Older hotel in need of an update and more staff

Arrived after 7 pm and the room was not ready. It was apparently due to lack of staff and the hotel being slammed the night before. The hotel is dated and in serious need of an update/ remodel. The A/C unit worked poorly and it took over 5 hours to cool down the room. The staff, especially the manager, Lisa, were very friendly and apologetic for the room delay.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities

Would not recommend

The reason I’m giving this a 2-stars is because of the service I received the day I arrived from Brynn. She was at the front desk and super helpful when our room had issues. She deserves a raise because of all she was doing with a smile on her face. You would think that ownership and management would make sure this motel was prepared for an influx of people by checking rooms and making sure they had people working. It appears they were not prepared. Upon arrival, check in was fine but once we got to our room there were issues. There was no TV, no trash can, only 2 bath towels, and our door wouldn’t shut without absolutely slamming it. The items that were missing were eventually brought to us after a few times of asking. The curtains have holes in the back of them and you can only open them by taking one of the pleat hooks off (see picture). There are only outlets on one side both of the bed so only 1 lamp nearby and no other place to plug in a phone to charge. The bathroom had multiple stains on the ceiling tiles and tons of places you could tell had been patched. On the first night, we discovered after slamming our door shut that we couldn’t even lock the deadbolt for the night. So we had to put a chair under the doorknob to provide a little bit of extra comfort/safety. Another night we arrived back at our hotel and had issues getting our door open. I went to the front desk and no one was there to assist even after using a call bell.
Stayed 4 nights in Aug 2025

4/10 Poor

john

Stayed 1 night in Aug 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Staff were hardworking
Stayed 1 night in Jul 2025

2/10 Terrible

Lynn, Sonoma

Disliked: Cleanliness, property conditions & facilities
This is
Stayed 4 nights in Aug 2025

6/10 Okay

Larry

Stayed 2 nights in Jul 2025

2/10 Terrible

Alisha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overbooked and turned away with nowhere to stay

Arrived and the front desk woman states that I have no reservation and that the previous owners have been overbooking the hotel for 6+ months. I was turned away with absolutely no help and no where to stay in such a small town. The woman appeared scared and untrained. Hotels.com called the property and no one was able to give them any information on the billing and if I would be charged or refunded. Terrible. Terrible. Terrible.
Stayed 1 night in Aug 2025

2/10 Terrible

Scott

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to check in, we were told the room we had reserved was not longer available and she was not too sure if they would have a room. Then she proceeded to let us know that there computer is not working, but there was not a computer at the check-in desk. The lobby was unkept and dirty.
Stayed 1 night in Aug 2025

4/10 Poor

Steven

Business traveller
Disliked: Property conditions & facilities

maintainance

Stayed 1 night in Jul 2025

2/10 Terrible

Vera

Disliked: Cleanliness, staff & service, property conditions & facilities
We waited 30 minutes for staff to show up, only to be told there were no clean rooms. We looked around for assistance and saw the kitchen area full of dirty dishes. We cancelled along with another family with the same problem. DO NOT RECOMMEND!
Stayed 1 night in Aug 2025

2/10 Terrible

Jackie

Disliked: Staff & service, property conditions & facilities
No one ever came to check us in, despite multiple phone calls & ringing the bell at the front desk. The hotel we ended up at said that happens daily with Northgate Inn. Save yourself the frustration & stay at The Village Inn!
Stayed 1 night in Aug 2025

2/10 Terrible

Brenda

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Lyndsey

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Didn't get receipt til late. After 10pm..Tape on the door Laundry machines broken... No washcloths in the room. Had to go to front desk to get it. Check in states at 3pm. On email. No where in the email says to check in at 7pm. They were cleaning in preparation for next week concert. No information for wifi code. She wasn't at the desk when I hit the doorbell. Wifi info should be in the room or.in the keychain.. Nothing mentioned Will not go back.
Stayed 1 night in Aug 2025

6/10 Okay

JOHN

Liked: Cleanliness, staff & service
Disliked: Amenities
Not a bad place for under $90. Tried to check in at 6 but the room was not ready not eco friendly. Good café for breakfast 1/2 south.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Hotel unorganized and in terrible condition
Stayed 1 night in Jul 2025

10/10 Excellent

thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
aa++ will stay hear again when i come through
Stayed 1 night in Jul 2025