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Iolida Beach by Smile Hotels

Property class: 4

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Photo gallery for Iolida Beach by Smile Hotels

Sun deck
Restaurant
In-room safe, desk, soundproofing, iron/ironing board
Sun deck
Sun deck

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Agia Marina Neas Kydonias, Chania, Crete, 73014
  • Place, Stalos Beach
    ‪1 min walk‬
  • Place, Agia Marina Beach
    ‪15 min walk‬
  • Place, War Shelter of Platanias
    ‪3 min drive‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪26 min drive‬

Room options

View all photos for Superior Studio Panoramic Sea View

In-room safe, desk, soundproofing, iron/ironing board

Superior Studio Panoramic Sea View

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Apartment

In-room safe, desk, soundproofing, iron/ironing board

Standard Apartment

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds, 1 Single Sofa Bed and 1 Single Trundle Bed

View all photos for Superior Apartment

Superior Apartment | In-room safe, desk, soundproofing, iron/ironing board

Superior Apartment

  • Sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds, 1 Single Sofa Bed and 1 Single Trundle Bed

View all photos for Superior Studio

In-room safe, desk, soundproofing, iron/ironing board

Superior Studio

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Single Trundle Bed

View all photos for Standard Studio

In-room safe, desk, soundproofing, iron/ironing board

Standard Studio

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Single Trundle Bed

Superior Studio Private Pool & Sea View

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Superior Apartment, Private Pool

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds, 1 Single Sofa Bed and 1 Single Trundle Bed

Superior Apartment Private Pool Sea View

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds, 1 Single Sofa Bed and 1 Single Trundle Bed

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Exterior
Kiani Beach Resort Family
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  • Pool
  • All-inclusive
  • Spa
  • Kids’ pool
4.2 out of 5, Very good, 712 reviews
The price is €194
includes taxes & fees
25 Apr - 26 Apr
Kiani Beach Resort Family

About this property

Iolida Beach by Smile Hotels

Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre and spa services.
Iolida Beach by Smile Hotels offers 139 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels. Accommodation at this 4-star hotel has kitchenettes with fridges, stovetops, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Chania hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Iolida Beach by Smile Hotels, you're just a quick walk from Stalos Beach. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a beach bar and a poolside bar
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a playground
  • 11 minutes by foot from Agia Marina Beach and a 3-minute drive from Kalamaki Beach
Some rates at Iolida Beach by Smile Hotels are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Iolida Beach by Smile Hotels, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces.

Spa services, a terrace, and an arcade/games room are also featured at the family-friendly Iolida Beach by Smile Hotels. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Chania hotel.

MARINA RESTAURANT – On-site buffet restaurant.
BRIDGE RESTAURANT – On-site buffet restaurant. Open daily.

All-inclusive details

All-inclusive room rates at Iolida Beach by Smile Hotels are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • BRIDGE RESTAURANT
  • MARINA RESTAURANT

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting
  • Children's pool
  • In-room kitchenette
  • In-room refrigerator
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift
  • Tile flooring in room

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Hob
  • Kitchenette
  • Refrigerator
  • Toaster oven

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1042Κ035A0173201
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Iolida Beach Aparthotel Chania
Iolida Beach Aparthotel
Iolida Beach Chania
Iolida Beach
Iolida Beach Hotel Agia Marina
Iolida Beach
Iolida By Smile Hotels Chania
Iolida Beach by Smile Hotels Hotel
Iolida Beach by Smile Hotels Chania
Iolida Beach by Smile Hotels Hotel Chania

Iolida Beach by Smile Hotels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 43 reviews
Rating 8 - Good. 20 out of 43 reviews
Rating 6 - Okay. 3 out of 43 reviews
Rating 4 - Poor. 1 out of 43 reviews
Rating 2 - Terrible. 1 out of 43 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

ceci

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was extraordinary! A lot of variety, every day there were different themes, the flavor is incredible and many options for all tastes. Mainly at dinner. My congratulations to the chef! He always looked very aware of everything. The breakfast is varied. The snacks on different days there are options of gyro, pizzas and bbq that were incredibly delicious. There are different drink options and the service in Marina and bridge bar is very good. The rooms are very comfortable and spacious. I loved the hotel
Stayed 7 nights in Jul 2025

8/10 Good

Sunny Sahil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, Staff were lovely and nice, vegetarian food was not great but there are loads of resturants around within 10mins walk. Beach was lovely. They upgraded us to a suite (sea view) which was absolutely lovely of them to do but it was quite a bit of track to get the room. Would love to go back and would recommend this hotel.
Stayed 4 nights in Jun 2025

8/10 Good

Bartosz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport, very clean, daily rooms cleaning. Full food and drinks availability, quality if food average +
Stayed 7 nights in May 2025

6/10 Okay

Rafal

Travelled with family
fan in the room did not work, despite notifying staff (it was not a very hot period though) foul odour from the drain pipe, they fixed it after a few days and in fairness fixed that sooner than I got to complain about it overall wear-and-tear of furniture and surfaces like in 3-star hotel breakfast like in 3-star hotel (no good dried sausage slices or cheeses, no juices) family complained that pool is not heated - it was the temperature for serious swimming, not casual splashing
Stayed 7 nights in Sep 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Our view from the balcony was very nice. The biggest upset was at the time of booking was when we contacted an Expedia customer service agent to confirm if the room was in fact all inclusive (as it was advertised as an all inclusive hotel) the agent confirmed that this room was all inclusive but that he couldn’t book it through his system and that we had to do it ourselves online. Unfortunately when we checked in we were told our room doesn’t have the inclusive package. Very disappointing for the price we paid for 4 nights and the dated condition of the room and hotel.
Stayed 4 nights in Aug 2019

10/10 Excellent

Ilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

8/10 Good

KlubMarcus, Miami Beach, FL USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is as advertised on Expedia. I recommend staying at the start or end of the tourist season. There are more room options available so you can get an upgrade and there are no crowds. We're considering coming back next year with the entire family. The only problem was the lack of 24/7 maintenance and administration during the slower months. Not a big deal for non-emergency requests. Otherwise, the property is clean, has amenities galore, and the area has amazing restaurants, and the view from our balcony garden to the sea is spectacular.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2018

8/10 Good

Allison, VANCOUVER, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very polite and friendly and the facilities were very well maintained. Also the proximity to everything in Chania was great!
Stayed 3 nights in Sep 2018

10/10 Excellent

Chris

Great hotel

We recently enjoyed a fantastic week in Crete at Iolida. With 2 pools and also beach access makes for great choice especially with kids. There are plenty of restaurants to also eat at within walking distance. Staff at hotel also very friendly and willing to help.
Stayed 7 nights in Aug 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

10/10 Excellent

PNINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2017

10/10 Excellent

Ruks, Birmingham UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel is perfectly located

Hotel is located in a very good place in Chania, a 15min bus ride from the town centre. Hotel was on the beach which is excellent and woke up to sea views. Hotel staff were very helpful and catered to all our needs. Rooms were big and spacious, cleaned on a daily basis by very friendly cleaners.

10/10 Excellent

Moa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket fin vistelse! Jag och mina 3 barn (11,14,17år) hade en fantastisk vistelse här på höstlovet. Stranden är fantastisk! Strandbaren likaså. Läget mycket bra, roligt att kunna strosa runt i små affärer på kvällarna. Stor super market precis bredvid. Bra platt trottoar för löppass, går att springa till Chania om man vill köra långpass. Gymmet dåligt, men bra löpband där. Maten helt ok, ffa tema-dagarna. Mycket vänlig personal, ffa Stratos i baren! Mycket prisvärt! Kan varmt rekommendera hotellet och vi kommer gärna tillbaka!
Soluppgång från bår balkong
Utsikt mot strandbaren från balkongen
Stayed 7 nights in Oct 2025

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fint og rent hotell. Vi fikk et stort rom med stor balkong og havutsikt. Bassenget var iskaldt (oktober), men det var heldigvis bra temperatur i sjøen. Praktisk at hotellet ligger rett ved stranden. Vi hadde all inclusive. Maten var god og variert, men vinen og drinkene var av dårlig kvalitet. Det var veldig mye bråk i restauranten, av og til sånn at det var vanskelig å snakke sammen. Helt unødvendig å spille musikk der, det ble bare ekstra mye støy. De ansatte er veldig hyggelige og hjelpsomme.
Stayed 7 nights in Oct 2025

6/10 Okay

Pia Gabriele

Travelled with partner
Liked: Staff & service, amenities
Zimmer war veraltet und hätte besser gereinigt sein können. Hervorzuheben ist aber das Personal und der Service! Alles in Einem war es dort in Ordnung und für einen kurzen Urlaub ausreichend.
Stayed 5 nights in Sep 2025

8/10 Good

Nora Amalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

2/10 Terrible

Janne

Stayed 10 nights in May 2025

8/10 Good

Jens

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Jul 2024

8/10 Good

Katja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super fint hotel. Ligger central både til byerne, de bedste strandene og restauranter. Dejligt poolområde og suveræn udsigt fra de højst beliggende lejligheder :-)
Stayed 7 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aucun problème à signaler. Avantage d'avoir une kitchenette dans la chambre; cela est très plaisant.
Stayed 4 nights in Apr 2019

10/10 Excellent

cathy, nice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sejour parfait

Chambre grande confortable jolie deco très propre proche plage et commodité et bon resto Personnel très très agréable et très très sympa piscine de l hôtel super jolie et propre Resto de l hôtel bon et choix Seul petite critique le manque d animation le soir dans l hôtel Séjour parfait
Stayed 7 nights in Jul 2018

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